Delivery was spot on - within 24hours. Easy assembly but brakes needed more adjustment than just tightening.Caused no real problem. Just walking now for my girlfriend to start using it to help her rec... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered a spare battery for my powered wheelchair. It arrived safely packaged very quickly. One happy customer who can now travel further without having to stop for a few hours to charge a battery... Ver mais
A empresa respondeu
Very helpful company. A bit slow to respond to emails (but so am I occasionally!). However, once I contacted them by phone, they couldn’t have been more helpful! Their mobility products are first cl... Ver mais
A empresa respondeu
Very helpful sales team. A quick telephone chat and my ambiguous order was clarified and dispatched. A great product, I am Delighted with my powered wheel chair. Its only gonna enhance my... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de equipamento para mobilidade
- também em
- Fornecedor de artigos hospitalares
- Fornecedor de equipamento médico
- Fornecedor de equipamento para deficientes
- Loja de artigos hospitalares
- Loja de cadeiras de rodas
Sobre Mobility Extra
Escrito pela empresa
View our Powerchair Range View our Scooters Guide to Finding the Right Powerchair for You
At Mobility Extra, we are here to support you on your journey to better mobility.
We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.
At Mobility Extra, we are here to support you on your journey to better mobility.
We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.
Our Promise to you
Escrito pela empresa
- Trusted UK Supplier
- Mobility Extra is a family-run UK business dedicated to making high-quality mobility products more affordable and accessible online. We focus on delivering excellent customer care, from the first enquiry through to after-sales support, with UK-based staff always ready to help. Our products are built for reliability and peace of mind, with and spare parts held in the UK. We are committed to giving our customers greater independence and a better quality of life.
100% Satisfaction Guarantee
We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.
We are so confident that your new purchase will exceed your expectations, if you let us know in writing within 14 days of receiving the item if you are not completely satisfied with it we will offer a refund.
We understand that products will be opened and examined, but in the event of a return, the product must be delivered to us in a state that is suitable for sale. Mobility Extra must receive them in an excellent condition, any goods returned with scratches, dents, scuffs or require replacement or repair, will be charged to the sender.
Informações de contacto
Unit 8, Mead Park Industrial Estate, Riverway, Harlow, CM20 2SE, Essex, Reino Unido
- 01992 236096
- sales@mobilityextra.co.uk
- www.mobilityextra.co.uk
4,8
Excelente
635 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick delivery upto date from verified…
Quick delivery upto date from verified payment receipt to postage and delivery updates
2 de setembro de 2026
Resposta da Mobility Extra
Thank you for the great review! Really pleased to hear the whole process from payment through to delivery updates was smooth and kept you in the loop every step of the way. We hope you are delighted with your order and do not hesitate to get in touch if you need anything!
I placed my order at 3.00pm and it was…
I placed my order at 3.00pm and it was delivered the next morning at 9.00am
3 de setembro de 2026
Resposta da Mobility Extra
Thank you for the great review! Ordered at 3pm and delivered by 9am the next morning is about as good as it gets. We hope you are really pleased with your order and do not hesitate to get in touch if you need anything!
Better than expected
Seeing it on my I pad it was a pleasant surprise it was even better when on arrival it turned out to be a brilliant bit of kit. Cheers
3 de setembro de 2026
Resposta da Mobility Extra
Cheers! Really glad it exceeded expectations when it arrived. Better in person than on screen is always a great sign. We hope you get loads of use out of it and do not hesitate to get in touch if you need anything!
Good range of products
Good range of products, prices seem very good and delivery excellent in 24 hours
25 de agosto de 2026
Resposta da Mobility Extra
Thank you for the great review! Really pleased to hear the range, pricing and delivery all hit the mark. Next day delivery is something we work hard to deliver consistently so it is always great to hear it coming through in feedback. We hope to see you again in the future!
everthing according to plan and all on…
everthing according to plan and all on time
1 de setembro de 2026
Resposta da Mobility Extra
Thank you for the kind review! Really glad everything went smoothly and arrived on time. We hope you are getting great use out of your order!
Resposta da Mobility Extra
Thank you for the review! Really pleased we had exactly what you needed. Do not hesitate to get in touch if you ever need anything else for your chair!
I found the MX-1 was very smooth to run
I found the MX-1 was very smooth to operate after a some trial runs as our street is on a bit of an incline and I had only purchased one battery but it manages that incline fine so have since purchased a second battery and battery coupler and have no problem getting to appointments due to my disabilities.
25 de agosto de 2026
Resposta da Mobility Extra
Thank you for such a detailed and helpful review! It is great to hear the MX-1 is handling the incline on your street with ease and that the second battery and coupler have given you the extra range you needed to get to your appointments. That kind of independence is exactly what we want our customers to have. We hope you continue to enjoy the chair and please do not hesitate to get in touch if you ever need anything else!
Resposta da Mobility Extra
Thank you for the great review! Really pleased to hear ordering was quick and easy and everything arrived on time. We hope to see you again in the future!
The goods arrived with in the times…
The goods arrived with in the times given and the driver was helpfull
28 de agosto de 2026
Resposta da Mobility Extra
Thank you for the kind review! Really pleased to hear the delivery arrived within the timeframe given and that the driver was helpful. We hope you are getting great use out of your order!
Spare footplate for MX Air Chair
Ordered on Tuesday afternoon, arrived on Thursday morning. Spare part fitted perfectly.
26 de agosto de 2026
Resposta da Mobility Extra
Thank you for the great review! Really pleased to hear the footplate arrived quickly and fitted perfectly. That is exactly what you need when it comes to spare parts. Do not hesitate to get in touch if you ever need anything else!
The only downside is that it’s hard to…
The only downside is that it’s hard to manoeuvre over rough ground!.
26 de agosto de 2026
Resposta da Mobility Extra
Thank you for the honest feedback! Most manual and lightweight wheelchairs do work best on smooth and even surfaces, which is worth bearing in mind when choosing the right chair for your needs. If rough terrain is a regular challenge, it may be worth looking at some of our powerchair or all terrain options which handle uneven ground much better. Please do give us a call and we would be happy to help find a solution that works for you!
Excellent service from Mobility Extra.
Excellent service from Mobility Extra.
Very pleased with my mobility tri walker and very sturdy and lightweight. I ordered one day and it arrived next morning. Great delivery service.
25 de agosto de 2026
Resposta da Mobility Extra
Thank you for the brilliant review! We are really pleased to hear the tri walker is sturdy and lightweight and doing the job perfectly. Ordering one day and receiving it the next morning is exactly the kind of service we aim to deliver every time. We hope you get great use out of it!
Very happy with the wheelchair
Very happy with the wheelchair, the weight helps me enormously for lifting into and out of my car. The one thing I would do is include a cushion. The seat is fairly comfortable but husbands asks for a cushion. Highly delighted otherwise.
24 de agosto de 2026
Resposta da Mobility Extra
Thank you for the wonderful review! We are really pleased to hear the weight of the chair has made such a difference for lifting in and out of the car. That is exactly what a good lightweight chair should do! Regarding the cushion, that is a great point and we do stock a range of wheelchair cushions that could add some extra comfort for your husband. Please do not hesitate to get in touch and we would be happy to point you in the right direction. Highly delighted is exactly what we aim for!
Ordering great
Ordering great, after sales help, great.
Lovely product, So, so good! Don't envisage any problems. 5 out of 5.
14 de agosto de 2026
Resposta da Mobility Extra
Thank you so much, what a lovely review! We are really pleased to hear that every part of the experience has hit the mark from ordering right through to after sales support. We hope it stays that way and please do not hesitate to get in touch if you ever need us!
As a new disability person obtaining a…
As a new disability person obtaining a lightweight wheelchair was a challenge. However it was recommended to me and I have been really delighted. It is nice to look at and easy to operate.
14 de agosto de 2026
Resposta da Mobility Extra
Thank you so much for sharing this with us. We understand that finding the right wheelchair for the first time can feel overwhelming and we are really delighted to hear you found the perfect fit. It is wonderful to know the chair looks great and is easy to use. We hope it makes a real positive difference to your day to day life and please do not hesitate to get in touch if you ever need any help or advice!
Electric wheelchair is really well made…
Electric wheelchair is really well made and comfortable. Delivery was on time as stated. The only problem was the plug and socket connection for the joystick controller. However a replacement was delivered quickly.
I would recommend both the equipment and company without reservations.
18 de agosto de 2026
Resposta da Mobility Extra
Thank you so much for the wonderful review and recommendation! We are really pleased to hear the chair is well made and comfortable and that delivery arrived as expected. We are sorry to hear about the joystick connector issue but glad we were able to get a replacement out to you quickly. That is exactly how we want things to be handled when something is not right. We hope you are now enjoying the chair without any further issues!
Resposta da Mobility Extra
Thank you for the kind review! We always aim to make the whole process as smooth and efficient as possible. We hope you are getting great use out of your order and do not hesitate to get in touch if you need anything!
Having a person to speak to on the phone
Having a person to speak to on the phone
11 de agosto de 2026
Resposta da Mobility Extra
Thank you for the kind review! We really do believe that speaking to a real person makes all the difference, especially when it comes to finding the right mobility equipment. We are always at the end of the phone if you ever need us again!
Replacement battery
I ordered a replacement battery, as the older seemed to be losing power. Upon receiving the battery it was damaged. I contacted support and Rachel was so helpful! I now have another battery in perfect condition within just a few days. Thank you!
17 de agosto de 2026
Opinião espontânea
Resposta da Mobility Extra
Thank you for the kind review and we are really sorry to hear the battery arrived damaged. We are glad Rachel was able to get that sorted quickly and a replacement reached you in perfect condition within a few days. We will pass your kind words on to her! We hope the new battery makes a real difference and please do not hesitate to get in touch if you ever need anything else.
Pleased with our order
Pleased with our order
Delivered on time
Only thing it’s a little bit awkward to get in the car on my dads own
14 de agosto de 2026
Resposta da Mobility Extra
Thank you for the lovely review and we are really pleased the order arrived on time! Regarding getting the chair into the car, it can sometimes take a little getting used to and there are a few techniques that can make it easier. Please do give us a call and we would be happy to talk your dad through some tips that might help. We hope you are both getting great use out of it!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.