Excellent company. Sorted out a bed for my husband who was unable to use the stairs due to a fall. I phone in the morning and a bed arrived by 12.00 same day. Lovely people kind and sympathetic. Exact... Ver mais
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I found Mobility Hire easy to use. The lady on the phone was extremely helpful, answering all the questions I had before I decided to go ahead with hiring a piece of equipment. I was also grateful... Ver mais
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Ordering very easy, spoke to three different ladies all ver helpfully & knowledgable, the delivery guy ‘I think Nigel’ again knew what he was doing, made the whole experience easy. Not having done... Ver mais
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The Bed was delivered on the date specified & the Driver & his Assistant were very good & were able to carry out the Installation quickly & efficiently? They also showed me how to operate the Turning... Ver mais
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Informações sobre a empresa
- Fornecedor de equipamento para mobilidade
- Fornecedor de equipamento para deficientes
- Fornecedor de equipamento médico
- Aluguer de cadeiras de rodas
Escrito pela empresa
Mobility Hire is a leading supplier of rental mobility equipment throughout the UK. We offer rental solutions to meet almost any needs, on a short-term or long-term hire basis. We are also able to offer a wide range of mobility products for purchase, either new or fleet. With over 20 years’ experience in the mobility industry the heart of our business has always been, and remains to be, providing excellence in every detail of our product quality and our customer service. We are committed to making the process of hiring as simple and as easy as possible, with our friendly helpful team available to answer your questions or queries at the end of the telephone. We are proud to be a family business, with many of the founding partners still supplying their valuable expertise and knowledge today. As manufacturers of mobility equipment, we also know and understand mobility products inside out and what makes them move. Our extensive product knowledge helps us to fulfil your individual needs in the best possible way. Helping to make your mobility experience with us as stress free as possible and your life that little bit easier. We offer a wide range of mobility products for hire, each one carefully selected to fulfil the needs of our customers. Call us now on 0800 111 6234 or visit our website, www.mobilityhire.com to find out more.
Informações de contacto
Mobility House, Formal Industrial Park, Northway Lane, , GL20 8GY, Tewkesbury, Reino Unido
- 0800 111 6234
- enquiries@mobilityhire.com
- www.mobilityhire.com
4,7
Excelente
324 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Resposta da Mobility Hire
Thank you for your feedback!
We’re glad to hear you found our advice helpful. If there’s anything more we can assist you with, please don’t hesitate to get in touch — we’re always here to help. Many Thanks Mobility Hire :)
Good explanation of product
Good explanation of product, delivery arrangements were met.
10 de julho de 2025
Resposta da Mobility Hire
Thank you for taking the time to leave us your feedback, we really do appreciated it when our customers do this. We are pleased to hear that the product was clearly explained and the delivery went smoothly.
If there is anything else we can assist with please do not hesitate to reach out to us. Many Thanks Mobility Hire :)
Quick service and quick replacement…
Quick service and quick replacement demonstrating an understanding of the importance of mobility.
8 de julho de 2025
Resposta da Mobility Hire
Thank you for your kind words.
We’re so pleased to hear that you found our service prompt and responsive. We understand how vital mobility is to daily life, and we always aim to act quickly when our customers need support or a replacement.
Your feedback means a great deal to us, and we’re grateful for the opportunity to assist you. If there's anything more we can do, please don’t hesitate to reach out. Many Thanks Mobility Hire :)
Amazing service
Amazing service
Mobility Hire made the process very easy and not only had a Sara Stedy to us on the very day on which we first contacted them - but within an hour of our phone call. The member of staff to whom I spoke was very clear, helpful and understanding. I couldn’t have asked for more!
9 de julho de 2025
Resposta da Mobility Hire
Thank you so much for your fantastic feedback!
We’re absolutely delighted to hear that we could get the Sara Stedy to you so quickly and that the process was smooth from start to finish. It’s always our goal to respond promptly and with care, especially when time is of the essence, and we’re so glad our team was able to support you right when you needed it.
Your kind words about our staff member’s clarity and understanding mean a great deal — we’ll be sure to pass on your appreciation.
If there’s anything else we can do to help in the future, we’re just a phone call away. Many Thanks Mobility Hire :)
Resposta da Mobility Hire
Thank you so much for taking the time out to leave us this lovely review. We really do appreciate it! Many Thanks Mobility Hire :)
Excellent customer service after shaky start
PLEASE see edit at end . Fairly simple hire procedure BUT. £35 collision waver damage added to my charge without asking (I have fully comp insurance on hire vehicle from my own scooter) not delivered /handed over until 1930 hrs on what should have been day 1.
That said driver was excellent apologised and noted it down.
EDIT…..Telephoned by manager. apology and very fair offer of free hire extension. Happy that this was a “one off “ will use again if needed.
4 de julho de 2025
Resposta da Mobility Hire
Thank you for taking the time to share your experience with us.
We sincerely apologise for the initial issues you encountered — particularly the unexpected charge and the delay in delivery from traffic issues on the day. We insure all our powered mobility vehicles which is included in the hire charge, which means unfortunately you are unable to use your own. There is information about this on our website but it is also important to us that all our customers understand our charges and are happy with these. If we missed this then this is certainly not the level of service we aim to provide, and we're grateful you gave us the opportunity to address the situation.
We’re pleased to hear that our manager was able to speak with you directly and offer a resolution you felt was fair. Your understanding means a great deal to us, and we’re especially glad to know you now feel confident this was a one-off and that you would use our service again.
Thank you again for your honest feedback — it helps us continually improve. We look forward to supporting you in the future if the need arises. Many Thanks Mobility Hire :)
Hire of tilt-in-space wheelchair
Delivery was at an optimum time for the care home and arrived at the beginning of the two hour window which was great.
Helpful explanation of how the chair worked and adjustments made for mum once hoisted into it. Very happy.
4 de julho de 2025
Resposta da Mobility Hire
Thank you so much for your kind review.
We’re so pleased to hear that the tilt-in-space wheelchair arrived right on time and that the delivery and setup process worked smoothly for your mum and the care home.
Your satisfaction means a great deal to us, and we’re truly happy to have been able to support you and your mum. If there’s anything else we can help with in the future, we’re only a call away. Many Thanks Mobility Hire :)
Resposta da Mobility Hire
Thank you for taking the time to leave us a great review, we really do appreciate it. Many Thanks Mobility Hire :)
Great collapsible hoist hire company.
We hired a collapsible hoist for a holiday away. When it was delivered we were given clear instructions on how to use it.
It has served our purposes well and are grateful to be able to hire it.
27 de junho de 2025
Resposta da Mobility Hire
Thank you so much for your kind feedback.
We’re delighted to hear the collapsible hoist served you well during your holiday and that the instructions provided made it easy to use.
Thank you for chosing to hire from us, and if we can support you again in the future, we’d be more than happy to help. Many Thanks Mobility Hire :)
Went Above and Beyond
We were in a bit of a bind and needed a bed urgently. Even though we ordered late in the afternoon, they pulled out all the stops to get it to us that very evening. Delivery and assembly were spot on. Graeme was an absolute gent – full of knowledge, really helpful, and even gave us some great advice to make things easier for my comfort and mobility.
2 de julho de 2025
Resposta da Mobility Hire
Thank you so much for your kind and thoughtful review, we really do appreciate it.
We are so pleased that we could assist you when you needed it most. We pride ourselves on trying to provide the best experience for our customers.
We will be sure to pass along your kind words to Graham too! If there is anything else we can help with please do not hesitate to get in touch. Many Thanks Mobility Hire :)
They where very helpful and offered a…
They where very helpful and offered a great service
1 de julho de 2025
Resposta da Mobility Hire
We are so pleased you found our team helpful and the service great - thats what we aim for. Thank you for leaving us feedback, it really is appreciated. Many Thanks Mobility Hire :)
What an amazing business!
What an amazing business!! I broke my foot and struggled to find somewhere that hired out knee walkers. I couldn’t be more impressed by them. The cost was good. They delivered it to my house and showed me how to use it. They will pick it up when I’m finished and even phoned me a few days after receiving to check up on me.
2 de julho de 2025
Resposta da Mobility Hire
Thank you very much for your wonderful review! We really do appreciate you taking the time out to let us know how we did. Wishing you a smooth and speedy recovery, and please do not hesitate to contact us if you need anything else. Many Thanks Mobility Hire :)
I hired from Horizon Mobility from the… Falklands
I hired from Horizon Mobility from the Falkland Islands, to give my wife a bit of mobility whilst visiting hospital in Oxford. At home she finds it hard to get out and about, but, come on, Oxford! The support we received was second to none. We had to make a short-notice change and the helpdesk couldn't have been more supportive. The scooter itself, well, yes it was a little heavy but five minutes stripping down and putting it back together was easy. The change in my wife's morale and well-being was tangible; she enjoyed getting around, shopping, and just being involved, it was well worth the hire. For reference, we hired a Revo 2.0. Very helpful, supportive and caring company. Thank you.
18 de junho de 2025
Opinião espontânea
Resposta da Mobility Hire
Thank you so much for taking the time to leave us this lovely review. We are so pleased we were able to assist you and enable your wife to enjoy your trip around Oxford.
Should you need us again we would be only too happy to help you. Many Thanks Mobility Hire :)
Excellent!
Efficient to book, friendly and approachable attitude. Clear delivery instructions. Al good. Second time I used them and would do so again without hesitation.
18 de junho de 2025
Resposta da Mobility Hire
Thank you for your lovely feedback! We're so pleased to hear you found the booking process efficient and our team friendly and approachable.
We’re especially grateful for your continued trust in us — it means a lot that you’ve chosen to use our service again and would do so without hesitation.
Looking forward to helping you again in the future if needed! Many Thanks Mobility Hire :)
Fantastic service on the phone and…
Fantastic service on the phone and absolutely fantastic service from the delivery man
18 de junho de 2025
Resposta da Mobility Hire
Thank you so much for your kind words, we work hard to provide our customers with a friendly and professional sevice so we are really pleased this came across.
We will be sure to pass your compliments along to our delivery team as well! Many Thanks Mobility Hire :)
Good equipment
Good equipment, and installed it quickly , and helpful when phoned. And for the type of equipment seems fairly priced.
12 de junho de 2025
Resposta da Mobility Hire
Thank you so much for taking the time to give us your feedback, we really do appreciate it!
We are so pleased to hear that our staff were helpful and that you were happy with the equipment we delivered and installed. We strive to provide great customer service at all stages of the hire process - so we are delighted to hear this. Many Thanks Mobility Hire :)
My buggy was waiting for me on arrival
My hire buggy was waiting for me upon arrival at Download Festival. It was very clean and ready to go.
Returning it was simply a matter of leavign it, with key and charger, in the wheelchair charging tent.
11 de junho de 2025
Resposta da Mobility Hire
Thank you so much for your lovely review!
We’re so pleased to hear that your buggy was ready and waiting for you at Download Festival, and that everything was clean, charged, and hassle-free. Making your experience as smooth and convenient as possible is exactly what we strive for.
Should you need support for any future events, we’d be delighted to help again. Many Thanks Mobility Hire :)
Download festival mobility scooter hire
Fantastic service, ideal scooter for fairly rough terrain..highly recommended!
9 de junho de 2025
Resposta da Mobility Hire
Thank you so much for your wonderful review!
We’re thrilled to hear that you had a great experience hiring a mobility scooter for Download Festival. It’s fantastic to know the mobility scooter handled the terrain well and helped you enjoy the event. That’s exactly what we aim for! Many thanks Mobility Hire :)
The staff were so friendly and helpful
The staff were so friendly and helpful. They explained everything carefully and made it easy to sort. The delivery and collection was easy and I liked the advanced notifications to let me know when the wheelchair would be arriving and collecting.
20 de maio de 2025
Resposta da Mobility Hire
Thank you so much for your kind words!
We’re absolutely delighted to hear that our team made the process easy and stress-free for you. Providing clear communication and friendly, helpful service is something we pride ourselves on.
We’re especially glad the advance notifications were helpful in keeping you informed. If there's anything else we can assist with in the future, please don’t hesitate to reach out. Many Thanks Mobility Hire :)
Great service
Great service, friendly and helpful staff.
Scooter delivered to site and clearly labelled.
Battery charged and ready to use.
A print out of brief instructions would be helpful.
11 de junho de 2025
Resposta da Mobility Hire
Thank you for your lovely feedback — we're so pleased to hear that you were happy with the service and found our team friendly and helpful.
It’s great to know the scooter arrived ready to go and clearly labelled, just as it should be. We also really appreciate your suggestion about including a printed set of brief instructions & not just the digital copy we email out. That’s a thoughtful and practical idea, and we’ll certainly take it on board as we look for ways to improve the experience for all our customers.
Thank you again for choosing us. If you need anything further, we're always here to help. Mobility Hire :)
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