Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

This company has repeatedly kicked me off their website for no valid reason. I asked for the "supposed" infraction, they weren't able to provide this, nor a screenshot. They suggested leaving a re... Ver mais

Classificada 5 em 5 estrelas

I hardly ever think about our host services - because they run so smoothly they don't need my attention. However, when issues arise, usually due to changes with our website SaaS or Google updates, Mon... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

i wonder why i see some reviews that moniker is helpful ??? let me share honest reality experience: im wrinting them all kinds of possible ways chat (redeciulas bot) email , phone - social .. but... Ver mais

Informações sobre a empresa

  1. Empresa de hospedagem na Web
  2. Serviço de empresa para empresa

Escrito pela empresa

Moniker is a domain registrar built from the ground up with tools and features designed for Domain Investors, to help them thrive.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

244 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 29% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Hosting phishing websites

Hosting phishing websites
file
Domain Information
Domain:
file.
Registered On:
1998-02-25
Expires On:
2027-02-24
Updated On:
2026-02-23
Status:
client transfer prohibited
Name Servers:
ns1.monikerdns.
ns2.monikerdns.
ns3.monikerdns.
ns4.monikerdns.
Registrar Information
Registrar:
Moniker Online Services LLC
IANA ID:
228
Abuse Email:
abuse@moniker.
Abuse Phone:
+49.68949396850
Registrant Contact
State:
California
Country:
US
Email:
email@domain-contact.
Technical Contact
Country:
US
Email:
email@domain-contact.

14 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This company has repeatedly kicked me…

This company has repeatedly kicked me off their website for no valid reason. I asked for the "supposed" infraction, they weren't able to provide this, nor a screenshot.
They suggested leaving a review at trust pilot 😆 okay.
These clowns own & operate Open Relationships. Its outdated, overrun by bots,scammers and old accounts.
This company really needs to clean up their act and go back to the drawing board on this app.

4 de março de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

The only benefit in using Moniker is…

The only benefit in using Moniker is that non-U.S. domains are registered at an address in Germany. Every time you bite the bullet with these folks and pay twice as much as Spaceship they get you al little more by adding on more fees after you have been lulled into thinking the quoted price is the actual price.

2 de março de 2026
Opinião espontânea
logótipo da Moniker

Resposta da Moniker

Thank you for taking the time to share your feedback Angelina. We’re sorry to hear that your experience did not meet your expectations.

Transparency in pricing is very important to us. Domain registration costs can sometimes include registry or country-specific fees that are set by the respective registries rather than the registrar itself, and these can vary depending on the domain extension. Our goal is always to clearly present these costs during the checkout process so customers understand exactly what is included.

We appreciate you highlighting the value of having domains registered with a European presence, which can be important for certain domain extensions and compliance requirements.

Your feedback is valuable to us, and we are continuously working to improve both the clarity of our pricing and the overall customer experience. If you would like us to review a specific order or pricing example, our support team would be happy to take a closer look and assist.

Classificada 5 em 5 estrelas

Super satisfied with Moniker

Super satisfied with Moniker. I've been using them on and off for over 20 years and I have never had any issues.

27 de fevereiro de 2026
Opinião espontânea
logótipo da Moniker

Resposta da Moniker

Thank you for your wonderful review and for your long-standing trust in Moniker! ⭐⭐⭐⭐⭐

It’s truly rewarding to hear that you’ve been using our services for over 20 years and have had such a smooth experience throughout that time. Long-term customers like you are incredibly important to us, and we’re proud to have supported your domain management needs over the years.

We’re delighted to know that our platform has remained reliable and hassle-free, and we sincerely appreciate your continued confidence in Moniker.

Thank you again for your loyalty. If you ever need assistance, our team will always be happy to help.

Classificada 1 em 5 estrelas

This company allows fraudsters to…

This company allows fraudsters to register domain names used to defraud the American people. The domain names are often typosquatted domains of the legitimate company then used to rank in search engine pages with cloned online banking pages that look and feel like the real one.

20 de fevereiro de 2026
Opinião espontânea
logótipo da Moniker

Resposta da Moniker

Thank you for sharing your concerns.

Domain registrars provide the infrastructure for domain registration, but we take reports of fraud, phishing, or abuse extremely seriously. We actively investigate credible abuse reports and work in accordance with applicable policies and legal requirements to address domains that may be used for malicious activities.

If you have identified a specific domain that you believe is involved in fraudulent activity, we strongly encourage you to report it through our abuse reporting channel with as much detail as possible so our team can review it promptly.

Protecting internet users and maintaining a safe online ecosystem is important to us, and we appreciate responsible reports that help us take appropriate action.

Classificada 1 em 5 estrelas

moniker = scammer (dont pay them) i wonder why i see some fake positive reviews

i wonder why i see some reviews that moniker is helpful ??? let me share honest reality experience: im wrinting them all kinds of possible ways chat (redeciulas bot) email , phone - social .. but not single answer still in second day!!!
i used had service with hexonet and had no issue , 2 days ago i renewd my domain and paid , they got my Money and account is suspended until now (2 days) ,
> what a scammer does that moniker not doing ?

im very very angry, at least they could renew it ,i paid more than double price !!

5 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

HORRIBLE Customer Service

I NEVER write reviews, but Moniker's "customer support" is so horrendous that I had no choice. I received a standard domain renewal email, but when I went to check to see the cost of the renewal, that information was not listed in the message. So I went to their website, clicked on the domain, but could not find the cost listed anywhere.

So I contacted "customer support" -- ie their AI bot which was confused by even the simplest question asking where I could find the cost of my domain. I asked to connect with an actual agent, and the AI Bot replied "please be rest assured that a ticket has been created and our team will get back to you as soon as possible via email." Of course I never received a follow up email from Moniker.

Days later I came back and tried again. Once again, after the AI Bot was completely useless, I asked to speak with a representative and it replied "At the moment, we don’t offer phone support. Our phone lines are temporarily unavailable as our team is focusing on providing the fastest possible help through online channels."

Translation: "We're too cheap to pay real people to help you."

I've been a customer of Moniker for over 15 years, and I will NEVER purchase from them again and will now begin the process of moving my domains to another host. Because if this how bad their "service" is now, it will only get worse.

TLDR; Do NOT use Moniker. They've outsourced all their "customer service" to completely unhelpful, ineffective, and impersonal AI Bots.

13 de novembro de 2025
Opinião espontânea
logótipo da Moniker

Resposta da Moniker

Thank you for sharing your feedback, and I’m sorry to hear about the difficulty you experienced while trying to check your renewal details. We want this process to be clear and straightforward, and I understand how frustrating it can be when it doesn’t feel that way.

Your comments about the renewal information and the support experience are important, and we appreciate you taking the time to let us know. I’ve shared your remarks with the relevant teams so we can review the clarity of our renewal communication and the handoff process from our virtual assistant.

If you’d like, we are here to help you get the exact renewal information you were looking for and make sure your questions are fully answered. Thank you again for your long-term trust your feedback genuinely helps us improve.

Classificada 5 em 5 estrelas

Consistent Good Experiences

My personal experience has always been very good with Moniker. The customer service has been very responsive and it's great that I can speak to a person who speaks English as their native tongue, which makes communication so much easier. I recently hired a person who had plenty of experience managing domains and working behind the scenes on websites. She recently had her first experience with Moniker and she said that customer service was easy to work with and very helpful. Because of our combined experiences, I decided to write this review because they earned it over the years of good service.

10 de novembro de 2025
Opinião espontânea
logótipo da Moniker

Resposta da Moniker

Thank you so much for taking the time to share your experience it truly means a lot. We’re glad to hear that our team has been consistently helpful and that both you and your new colleague found the support experience clear and easy to navigate.

Your long-standing trust and the positive feedback from someone newly working with our platform are especially appreciated. We’re committed to keeping the experience responsive, personable, and straightforward as you continue managing your domains with us.

Thank you again for your kind words and for recognizing the team’s efforts over the years. We’re grateful to have you with us.

Classificada 5 em 5 estrelas

Professional and gracious guidance…

Professional and gracious guidance offered.
Thank you guys.

29 de outubro de 2025
Opinião espontânea
logótipo da Moniker

Resposta da Moniker

Thank you for taking a moment to share this we truly appreciate it. It’s great to hear that the guidance you received felt professional and supportive.

We’re glad we could make the process smooth for you, and your feedback is a real encouragement to the team. If there’s ever anything more we can help with, we’re here.

Classificada 1 em 5 estrelas

Worst Company Ever – Stay Away from Moniker

The worst company I’ve ever dealt with. They used to be Hexonet and I don’t know what happened, but they moved our domains to Moniker and since then it’s been nothing but headaches. Their prices are insanely high, they charge VAT even though our company is located in the United States, and their support is awful. They have a so-called AI chat that’s completely useless—it only opens support tickets that take more than 24 hours to get a reply. On top of that, they blocked my account for no reason. We need to renew a client’s domain and haven’t been able to because of this. Please, stay away from this company, they are extremely unprofessional.

16 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

27 Years with Moniker — Now a Total Disappointment

I’ve been with Moniker since the late 1990s — more than 27 years and current, as of this review, have 79 domain names with them. They were once my go-to registrar with stellar support, but sadly those days are gone.

There’s no longer any phone support, and emails go unanswered. Something as simple as adding an email address — which used to be quick and easy — has turned into a nightmare. I’ve spent hours trying to resolve this with no help.

Moniker has gone from a trusted partner to an unresponsive frustration. As a business, we cannot function this way, and I’ve already started moving my domains to a competitor. Very disappointing to see a once-great company decline so badly.

— Community Net Vision, Inc. (Community Net Radio)

6 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to search for names!

Easy to search for domain name. Often great alternate name suggestions when a searched name isn't available. Pricing is very reasonable.

30 de agosto de 2025
Opinião espontânea
logótipo da Moniker

Resposta da Moniker

Thank you so much for your 5-star review! 🌟 We’re thrilled to hear that you found the search process smooth and the alternate suggestions helpful finding the right domain name should be exciting, not stressful. We also appreciate your feedback on our pricing, as we work hard to keep it fair and transparent. If you ever need support with setting up or managing your domain, our team is always here to help. Wishing you lots of success with your new online presence!

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