I was told my order would take 2 to 3 days for delivery. That moved to 6 days. The bike tyre was sent from a supplier in Germany to a DPD depot in Germany. Where it remained for 19 days. Before, for a... Ver mais
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Leia as opiniões dos outros
Ordered a tyre supposedly from a uk company so expecting a fairly quick delivery. Eventually got a tracking number but showed the item was in Germany. A week later still no update on the tracking inf... Ver mais
I really wish that I had read the reviews before placing my order. The company lacks transparency completely, and I am not sure how they could operate under these terms all the way from Germany. T... Ver mais
This company takes an order for your tyre, but they seem to have no "influence" or control over the "warehouse" which they claim has it in stock or actually getting it delivered. I have been waiting 6... Ver mais
Informações sobre a empresa
Sobre moto-tyres.co.uk
Escrito pela empresa
Moto-tyres.co.uk is not only your personal online specialist for motorcycle tires of all brands, sizes, and price segments but also offers a wide range of inner tubes, rim tapes, and mousse. We also accommodate special requests such as express shipping or a current DOT – all at a great price.
Speed is key at Moto-tyres.co.uk: from the web straight to the road! Even during peak seasons in spring and autumn, we ensure fast delivery thanks to our extensive stock of tires.
Our selection covers an unparalleled range in the following categories:
- Supersport street tires,
- Racing motorcycle tires,
- Touring sport diagonal tires, Touring sport radial tires,
- For choppers and cruisers
- Enduro and Motocross tires,
- Scooter and moped tires as well as Quad/ATV tires,
- as well as inner tubes and rim tapes.
Moto-tyres.co.uk is a service of Deltitrade Ltd, which operates online tire shops in more than 40 countries and has been established in the market for over 25 years.
Our online shop is TÜV-certified and offers a secure shopping experience with multiple payment options.
Even after your purchase, you can benefit from our excellent service thanks to our extensive network of mounting partners.
You can choose to have your new tires shipped directly to your mounting specialist during the ordering process.
Our customer reviews speak for themselves: high satisfaction with our service, fast delivery, and the quality of our products.
Informações de contacto
Eden House, Two Rivers Business Park, Station Lane, OX28 4BL, Witney, Oxon, Reino Unido
- 03308186179
- moto-tyres@delti.com
- www.moto-tyres.co.uk
1,5
Muito mau
807 opiniões
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Where is my order
Where is my order? I ordered this on 2nd of july and after a week of not being dispatched I’ve been told this will arrive by 16/07. Today I receieved another email saying its only been dispatched today. What hell is going on? My order number 52998685
15 de julho de 2024
Opinião espontânea
Resposta da moto-tyres.co.uk
Dear Mr Coman,
Thank you for your review.
The estimated delivery date for your order was supposed to be 16.07, however, due to customs check delivery can be somewhat delayed.
We understand how important timely deliveries are and regret that we did not meet your expectations.
Your mytyres.co.uk Team NA
The most useless company ever
The most useless company ever, im currently on hold for more than an hour now in "position 1" their contact forms do not work as you put in their own job number and their own system doesn't recgonise it so you cant send the form, and their live chat is unattended despite me waiting 20 mins after which time I lost the will to live, they sent me the wrong tyre and will now speak with Paypal to get my refund as this company are avoiding me and everyone else it seems after they have taken your money, and to cap it all off they send you invoice to say they haven't received payment!!..AVOID THIS COMPANY
12 de julho de 2024
Opinião espontânea
Resposta da moto-tyres.co.uk
Dear Paul,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the incorrect delivery of your order.
Please send us your order RD number as well as the photos of the wrong tyre to mytyres@delti.com or via website chat. The replies can be indeed somewhat delayed these days due to high volume. Please mention as well whether you wish to get replacement or refund.
Edit: The refund has been processed on 16.07.
We appreciate your understanding and patience as we work to rectify this situation.
Your mytyres.co.uk Team NA
Order my tyre 13-05-24 and finally came…
Order my tyre 13-05-24 and finally came last week, it wasn't what i order, totally unexceptionable, Lady on the end of the phone wasn't helpful and quite abrupt!!
I'm in the process of trying get a refund with PayPal,
Do not touch this company!!
4 de julho de 2024
Opinião espontânea
Resposta da moto-tyres.co.uk
Dear Mr McLaughlin,
Thank you for your review.
We deeply regret the issues you've encountered with your recent order.
We kindly ask you to send us a photo of the incorrect tyre on website chat, this will be quicker in comparison to sending emails. Once we received the photos we will arrange pick up of the incorrect tyre and will either ship a correct replacement or refund, depending on your choice.
We deeply regret the inconvenience this has caused and appreciate your patience as we work to resolve these issues.
Your mytyres.co.uk Team NA
Would give minus stars if possible
Would give minus stars if possible.
Nearly 2 weeks now and meant to be 2-4 day delivery. Impossible to contact and will never use again, just wish I could get my money back and buy elsewhere.
Will never recommend to anyone.
1 de julho de 2024
Opinião espontânea
Resposta da moto-tyres.co.uk
Dear Daryl,
We are deeply sorry to hear about your disappointing experience with our service. We understand your frustration with the significant delay in your delivery and the difficulties you have faced in trying to contact us.
Please send us your order RD number to check the case.
Edit: Your order arrived 3 days before the indicated ETA. Our usual lead time is 5-8 working days from dispatch.
Your feedback is invaluable to us, and we are committed to making necessary improvements to our service. We hope you will give us the opportunity to make things right.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.
Sincerely,
Your mytyres.co.uk Team NA
Shambolic
Shambolic
Instant chat useless
Say they had incorrect address
No way to speak direct
Said awaiting payment but was PayPal instantly
Fourth day after order and still haven’t completed their end
Will never use again if I could get my cash back would cancel and walk to a tyre depot in Mumbai and be back before I expect they would deliver 😡
24 de junho de 2024
Opinião espontânea
Resposta da moto-tyres.co.uk
Dear Mr Beer,
Thank you for your review.
We can be contacted on 08081891233, website chat or moto-tyres@delti.com. Please send us your order RD number for us to find the order and check its status.
Edit: Please expect your refund until the end of the week.
We appreciate your cooperation in this matter.
Your moto-tyres.co.uk Team NA
Great company…
Good price ,Delivered on day and time said it would be.Will use again
13 de junho de 2024
Resposta da moto-tyres.co.uk
Dear Mr Cumbers,
Thank you for your great review! We're delighted to hear that you found our prices good and that your order was delivered exactly when we said it would be. We appreciate your trust and look forward to serving you again.
If you need any further assistance, please don't hesitate to reach out.
Best regards,
Your moto-tyres.co.uk Team NA
Cheap but don’t expect speedy delivery
Cheap for a reason. Don’t be fooled by the uk website domain as this is not a uk company. If you’re in a rush, go elsewhere as my tyre took over a week to arrive.
22 de maio de 2024
Opinião espontânea
Resposta da moto-tyres.co.uk
Dear Mr Mason,
thank you for your review.
Most of our depots are indeed based in Europe, hence, lead time is about 8 working days. Some of the orders arrive from within the UK, like 1 of your 2 orders.
We are sorry to hear the delivery time did not meet your expectations, but will hope to see you as a return customer.
Your mytyres.co.uk Team NA
Good website
Good website, reasonable prices and well packaged delivery on the specified day.
12 de junho de 2024
Resposta da moto-tyres.co.uk
Dear Mr Hazelgrove,
Thank you for your positive feedback! We appreciate your support and are glad to know that our products and services met your expectations.
Shady bunch
Website suggests UK based company, but they are in fact, well who knows where. Ordered my tyre on the Mat 15th now June 2nd and no tyre. Got a message on the 23rd saying delivered, but it wasn't. Communication is difficult, I'd ask for a refund if I could get in touch. Would not recommend at any price.
15 de maio de 2024
Resposta da moto-tyres.co.uk
Dear Mr Foggo,
Thank you for your feedback.
Please be informed that at the moment the order is held at the customs in UK.
As compensation for the inconveniences caused, we would like to offer you a 5 % discount for this order. Please inform us whether this offer is agreeable, so that we can process the refund.
Thank you for understanding.
Easy ordering process
Easy ordering process. Friendly helpful staff. Item arrived as stated
18 de abril de 2024
Resposta da moto-tyres.co.uk
Dear Mrs Davey,
Thank you for your wonderful review!
We're delighted to hear that you found the ordering process easy and our staff friendly and helpful. It's great to know that your item arrived as stated.
We look forward to serving you again in the future. If you need any further assistance, please don't hesitate to reach out.
Best regards,
Your moto-tyres.co.uk Team NA
Very slow to deliver
Had I realised it would be over 2 weeks for a delivery I would have definitely gone elsewhere. My bike is my only transport so when a tyre is punctured and naff I would have liked a new one a bit quicker. On a plus, the website is easy to navigate with hassle free ordering and the prices are really good.
Ok 4-8 days after dispatch, but it still took a week and a half to dispatch it. Probably because you had to order from another country which makes your .co.uk a joke. I thought it would mean stocked/sent in the uk. My mistake which won't be made again.
8 de maio de 2024
Opinião espontânea
Resposta da moto-tyres.co.uk
Dear Mr Hanks,
Thank you for your review.
The estimated delivery date of your order is 24/05 indeed. Our current lead time is 5-8 working days from the moment of dispatch.
Thank you for your understanding.
Your moto-tyres.co.uk Team
Super fast delivery
Super fast delivery. great tyres at great prices. Hassle free. Excellent.
5 de maio de 2024
Resposta da moto-tyres.co.uk
Dear Mr Skelton,
Thank you for your excellent review!
We're thrilled to hear that you experienced super fast delivery and found our tyres to be of great quality and value. We're glad that everything was hassle-free for you.
We look forward to serving you again in the future. If you need any further assistance, please don't hesitate to reach out.
Best regards,
Your moto-tyres.co.uk Team NA
great prices
great prices, good choice but FFS get your dispatch /delivery turnaround sorted to be a bit quicker......had I realised the length of time to get the tyre before I clicked buy.... I would probably shopped elsewhere
2 de maio de 2024
Resposta da moto-tyres.co.uk
Dear Mr Euan,
Regarding your order RD .
As compensation for the inconveniences caused, we would like to offer you a 5 % discount for this order. Please inform us whether this offer is agreeable, so that we can process the refund.
Thank you for understanding.
Excellent service
Excellent website, being able to search by bike and pricing for pairs very helpful. Prompt acknowledgment and delivery expectation. Tyres received on time. Good pricing.
16 de abril de 2024
Tyres well packaged and delivered on…
Tyres well packaged and delivered on time. Will use them again.
9 de abril de 2024
Not only were the tyres the cheapest I…
Not only were the tyres the cheapest I could find anywhere, but I received them 5 days ahead of the delivery date.
16 de março de 2024
Good service
12 de março de 2024
1st time using this company and got the…
1st time using this company and got the best price for the tyre i needed and fast delivery would happily use again.
19 de fevereiro de 2024
A good deal
A good, clear but simple website, great priced product and reliable delivery
6 de fevereiro de 2024
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