The whole team at Music Gateway is great. Knowledgeable, helpful, easy to communicate with, quick responses and everyone is super nice.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
They increased our membership fees from a yearly rate of 10 Euros without sending any message to 150 (!) Euros, then they made it impossible to cancel the membership via their website after login - we... Ver mais
Sam was really knowledgable, open and friendly when sharing his expertise in Sync licensing. He gave me a lot of ideas to pursue myself and also introduced me to the various services Music Gateway of... Ver mais
I've been working with Sam Loughlin on clearing songs for my feature since 2023. He has met every challenge that we encountered with solutions and a positive attitude and worked hard to make sure we e... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Music Gateway is a global music industry platform built specifically to empower independent artists, bands, producers, and music professionals. Whether you're looking to distribute music to Spotify, Apple Music, and over 150 digital streaming platforms, or you need professional online mastering to enhance your tracks, Music Gateway offers a full suite of services designed to support your career at every stage. Our artist-focused platform provides access to music sync licensing opportunities, helping musicians get their songs placed in film, TV, ads, video games, and trailers. Through our exclusive music promotion services, we help increase visibility on streaming platforms and social media, driving real fan engagement and growth. We pride ourselves on being more than just a digital music distribution company we’re full label services platform for creators who want to break through the noise. Every service is tailored to support independent music, from YouTube monetization and metadata optimization, to playlist pitching and press coverage. Whether you're an emerging artist or an experienced industry professional, Music Gateway is here to help you grow your audience, earn more from your music, and get discovered. Join our global community of creators and take your music career to the next level.
Informações de contacto
40-44 Church Street, RH2 0AJ, Reigate, Reino Unido
- +44 20 4509 9090
- support@musicgateway.com
- www.musicgateway.com
3,8
Bom
663 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 20% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Music Gateway
Thank you!
Nice and tempting!
New to Music Gateway, but nice experience so far. Rather quick feedback and a promising first add to a fine playlist. Groovy stuff! Thanks!!
7 de outubro de 2025
Opinião espontânea
Resposta da Music Gateway
We love to see this feedback, Mats! Hope your song goes well on the playlist and look forward to helping you on your journey.
Vile company actively operating a scam
Vile company actively operating a scam. They have taken over £100 from me now without my consent. I only ever agreed to a free account, they just decided to start charging. When I noticed it was clear they had been taking money from me continuously without my consent. Each time you try to speak to them to contest it takes weeks. They have even taken more money since I've explicitly stated I never gave my permission for them to take any money, never signed up for a paid account, had asked for my account to be deleted and they continued to take money.
They are refusing to refund the money they have taken, even though I only ever signed up for a free account. They will say in the small print that they changed the account type and that is my fault for not seeing that they'd decided to turn me into a paying customer? Absolute lowlife scum of a company!
I cannot advise artists enough to stay clear of this highly malicious company as they will take money from you without your consent and not be helpful in any way! Police being notified.
17 de setembro de 2025
Opinião espontânea
Resposta da Music Gateway
Update: We've not received further information as requested and therefore have been unable to identify the account to investigate this further.
Thanks for sharing your feedback. While we never charge without notice, we understand that our communication during the transition away from free plans may not have met expectations, and we're sorry for the frustration this has caused.
We have requested further information from you so that we can investigate your account but are yet to receive this from Trustpilot. If you can reach out to support@musicgateway.com, we'll ensure it’s handled as a priority.
A refreshing team to work with.
I had a really great experience with the team at Music Gateway. It's refreshing to work with a music promo company that go above and beyond what they say they're going to do, and to also have direct access to the team working on your campaign. They exceeded the estimated number of streams for my campaign, and I'm really happy with the results for this release.
Their digital platform is one of the best I've used too. I'm considering moving all of my distribution across to them too.
1 de setembro de 2025
Opinião espontânea
Resposta da Music Gateway
We were so buzzing to read this, Jack - thanks so much for choosing to work with us! We're so pleased with the result from this release and can't wait to continue with you on the journey. Let's go!
MG feels like a real team
MG feels like a real team, you’re not just another ticket in a queue.
23 de julho de 2024
Resposta da Music Gateway
That means a lot. We work hard to make sure every artist feels seen, supported, and not lost in the system. You’re part of the journey, and we hope to be part of yours!
We loved working with music gateway…
We loved working with music gateway they exceeded what we expected in the end with the results on the records will most deff be working again!
19 de agosto de 2025
Opinião espontânea
Resposta da Music Gateway
That’s amazing to hear! We’re thrilled the results exceeded your expectations, can’t wait to collaborate again on your next release!
First Time User. Campaign staff very Helpful.
Intelligent Staff. Awesome options for promotional campaigns for different genres of Music Videos. We gained many views on our YouTube Music Video much more than expected by at least 20-30k views.
Charlotte was very understanding with new user questions.
8 de julho de 2025
Opinião espontânea
Resposta da Music Gateway
Thanks so much for the feedback, we’re really glad to hear the campaign delivered above expectations! Charlotte will be thrilled to know her support made a difference. If you’ve got another release coming up, we’d love to help keep that momentum going.
Insights showed me my track was…
Insights showed me my track was performing stronger in Canada than in the UK, so I doubled down with a promo push there—definitely the right call.
2 de agosto de 2025
Opinião espontânea
Resposta da Music Gateway
Smart move! That’s exactly how our insights are meant to help, turning real data into real results. Glad to hear the Canada push paid off! Let us know if you want to build on that momentum🔥
Constructive and Supportive
Sophie gave me straightforward, honest feedback, then went the extra mile to help refine my promo pitch. I truly respect that level of support.
1 de junho de 2025
Opinião espontânea
Resposta da Music Gateway
We’re really pleased to hear that Sophie’s support made a difference. Honest, constructive feedback is something we value highly — and we’re glad it helped you shape a stronger pitch. Wishing you all the best with your release!
40K Views and the Right Vibe
The TikTok campaign opened me up to a whole new audience. One creator’s video hit 40K views—and they used my track perfectly.
3 de julho de 2025
Opinião espontânea
Resposta da Music Gateway
It’s amazing what the right creator and the right track can do together, 40K views is no small thing. Glad the campaign helped you reach a wider audience and that your music was used in such a meaningful way. Onwards and upwards!
Resposta da Music Gateway
Thanks for the positive feedback!
Sam broke everything down for me
Sam broke everything down for me, no confusing terms, just real advice, that made a big difference.
27 de julho de 2025
Opinião espontânea
Resposta da Music Gateway
That’s exactly what we aim for; clarity, honesty, and support. Really glad Sam was able to help you cut through the noise and move forward with confidence!
Smooth talkers
Made an appointment; but never kept to the appointment mission. Also isn’t experienced in radio but make it seem so on website.
1 de agosto de 2025
Opinião espontânea
Resposta da Music Gateway
Update: We have reached out to ask for more information and unfortunately have not heard anything further.
Thanks for taking the time to share your feedback. We’re sorry to hear about your experience and would really like to understand what went wrong.
We’ve been unable to locate a case under the details provided, but our Head of A&R has reached out directly to discuss this with you. We’d really appreciate the chance to clear things up and ensure you get the support you expected.
Looking forward to resolving this with you.
I've used DistroKid
I've used DistroKid, AWAL, and more, but Music Gateway just gets it right, service + results.
29 de julho de 2025
Opinião espontânea
Resposta da Music Gateway
Love hearing this! We really pride ourselves on offering both personal service and real outcomes, not just tools, but a team that backs you. Thanks for choosing us.
Used MG for mastering and playlist…
Used MG for mastering and playlist promo, both came through solid, Love that it's all in one place.
7 de julho de 2025
Opinião espontânea
Resposta da Music Gateway
That’s exactly what we aim for, a one-stop hub that actually delivers. Appreciate you trusting us with both your sound and your promo!
Although I've recently started working…
Although I've recently started working with Music Gateway, they are helpful, responsive and offer really good guidance on how and what to do with my music.
28 de julho de 2025
Opinião espontânea
Resposta da Music Gateway
Thanks so much for sharing your experience! We’re thrilled to hear the guidance and support have been helpful so far. Looking forward to seeing where your music journey goes from here!
I’m not techy
I’m not techy, but the dashboard is simple and clean, I don’t get lost anymore.
21 de julho de 2024
Resposta da Music Gateway
Glad to hear it! We’re all about keeping things simple and effective for artists.
Love the playlist submission dashboard
Love the playlist submission dashboard, sent my track to five curators, landed on two playlists, that’s a win in my book.ors, landed on two playlists, that’s a win in my book.
20 de maio de 2025
Opinião espontânea
Resposta da Music Gateway
That's what we love to hear! Getting on playlists is a big win, and it sounds like you're making the most of the tools. Keep it up!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.