I bought an aftermarket Mazda 2 bumper and the bumper was a perfect fit and the service was awesome. I bought the bumper on Monday night and it was ready for pick up on Tuesday afternoon. Pick up in S... Ver mais
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Leia as opiniões dos outros
* 1 Star I received a broken tail lamp and have been trying to contact the company for over a week with no response. The biggest frustration is that there is no phone number to call, only a... Ver mais
Brisbane to Melbourne in 2 days using Auspost courier !! Good tracking system and quality messaging from seller to buyer. Breakable plastic part made safe in plenty of bubble wrap. Part as adverti... Ver mais
The side mirrors I ordered for my Falcon BA were good quality and a great price, I ordered the “aftermarket” ones, can’t tell the difference from the original Ford parts. The delivery was only 2-3 da... Ver mais
Informações sobre a empresa
Escrito pela empresa
My Auto Parts is the online auto parts store of one of Australia's largest importer of genuine, certified and quality aftermarket car parts. All our parts are brand new, in stock and in Australia.
Informações de contacto
Brisbane, Austrália
- info@myautoparts.com.au
- www.myautoparts.com.au
3,9
Bom
976 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 44% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great serviceBrisbane to Melbourne in 2 days using…
Brisbane to Melbourne in 2 days using Auspost courier !! Good tracking system and quality messaging from seller to buyer.
Breakable plastic part made safe in plenty of bubble wrap. Part as advertised.
Great service, thanx.
18 de agosto de 2025
great communication
20 de julho de 2025
Thank you My Auto Parts
Hi I recently ordered a genuine Subaru headlight from My Auto Parts.
The item arrived quickly, as advertised, for a very reasonable price.
After the headlight arrived it became apparent I had ordered the wrong item.
My Auto Parts refunded my money in a professional and timely manner and I want to give them a good review because they deserve it.
You can order with confidence, they’re a business with integrity.
28 de julho de 2025
Opinião espontânea
Highly recommended
Fast. Efficient. Easy web site to navigate. Very competitive price.
18 de julho de 2025
Resposta da My Auto Parts
A fantastic review from John! Thank you so much for your feedback! We are glad that you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
Excellent quality and great customer…
Excellent quality and great customer service
Item in perfect condition and very reasonably priced
18 de junho de 2025
Resposta da My Auto Parts
Awesome feedback Anne! Thank you so much for the 5-star review! We are glad that you have enjoyed our service! Enjoy your new car part! Until the next one! Cheers!
I spent 491.00 on parts ,can't get a…
I spent 491.00 on parts ,can't get a refund. In April of 2025 parts where returned via usps.stiil unresolved
17 de junho de 2025
Opinião espontânea
Resposta da My Auto Parts
Hi Joe,
We're sorry to hear about your experience. Your feedback is important, and we’d like the opportunity to learn more and address your concerns directly.
Please get in touch with us at https://www.myautoparts.com.au/pages/contact so we can work towards a resolution together.
Thanks again for taking the time to let us know.
The My Auto Parts Team
Resposta da My Auto Parts
Thank you for the amazing feedback Christoper! Glad we could be of assistance to you! Enjoy your new car part! Until the next one! Cheers!
From order to receipt took longer than…
From order to receipt took longer than expected.
21 de maio de 2025
Resposta da My Auto Parts
Hi Dan! We appreciate you taking the time to share your feedback. We apologies for any delays you experienced. We've been handling a higher-than-usual volume of orders lately, but please know that we're actively prioritising your review and using your insights to improve our services and deliveries.
We hope you're enjoying your new car parts, and we look forward to helping you again in the future!
Cheers!
Nissan Headlights
Quick easy transaction and delivery. New headlights were great quality and fitted perfectly.
Thanks!
21 de maio de 2025
Resposta da My Auto Parts
Thank you, Zane! We are glad that you have enjoyed our services and your new Nissan headlights! Enjoy your new car parts and until the next one! Cheers!
Prompt reply from very friendly and…
Prompt reply from very friendly and helpful staff. Quick refund of funds provided for incorrect product.
19 de maio de 2025
Resposta da My Auto Parts
Wow, thank you for this wonderful feedback! We're so happy to hear that our team was able to provide a prompt, friendly, and helpful experience, especially with the quick refund for the incorrect product. We truly value having you as a customer and look forward to assisting you again in the future!
Very quick shipping time and part was…
Very quick shipping time and part was exactly as ordered!
21 de maio de 2025
Resposta da My Auto Parts
Thank you for this amazing review, Ash! Enjoy your new car part! Until the next one! Cheers!
The part I ordered was exactly what I…
The part I ordered was exactly what I needed but I had asked if the clips were with the part and was told no so I spent an extra $25 for clips that I didn’t need because the clips were with the part.
It would have been better if they communicated better.
Otherwise I am very happy with the part that I ordered
21 de maio de 2025
Resposta da My Auto Parts
Hi Milton! We’re glad to hear that you received your order quickly and that you’re satisfied with your new car part! We apologise for the inconvenience regarding the screws/clips. Our customer service agent has confirmed that these parts are not included with the specific part you ordered. We value your feedback and will continue to strive for excellence. Please don’t hesitate to reach out via email at info@myautoparts.com.au if you have any further questions or concerns. Thank you so much and enjoy your new car part!
Great website, lots of parts in stock.
Great website, lots of parts in stock, easy to deal with, great customer service.
21 de maio de 2025
Resposta da My Auto Parts
Thanks for the awesome review, Scott! We're thrilled you had a great experience with our website and customer service. Enjoy your new car part – we look forward to helping you again!
Great pricing and product
Great pricing and product, courier they used was a major disappointment but the company itself was very good.
17 de abril de 2025
Resposta da My Auto Parts
Thank you for your feedback! We hope you enjoyed your new car part! Until the next one! Cheers!
Resposta da My Auto Parts
Thank you, Peter for this amazing review! We are glad that you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
Resposta da My Auto Parts
Awesome review from Shaun! Thanks Mate! Glad you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
Good contact over the phone
Good contact over the phone, efficient, professional & friendly.
19 de março de 2025
Resposta da My Auto Parts
Thank you, Dalia for the great feedback! We appreciate you taking the time to write us this amazing review! Cheers! Enjoy your new car part! Until the next one!
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