I wish I had heard of this business earlier in my parenthood journey, and I would highly recommend to parents, especially those based in the West Midlands who want to visit in store. Their... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The team were really informative to help us pick the right pram and gave great customer service. We had a few issues with timings and Richard kept me updated throughout. I was unable to collect my pr... Ver mais
Great service from start to finish. The team gave really helpful advice on which car seat would be best for our needs and offered a genuinely personal service that you just don't get from larger reta... Ver mais
A empresa respondeu
My husband and I are expecting a little one in December and know almost nothing when it comes to the “big” things we need for baby. When we came into the store we were greeted with the warmest welcome... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
My Baby Stroller is a family run, Birmingham based business. selling prams, pushchairs, strollers, travel systems, double strollers, nursery furniture, clothes, toys and much more. We want to make shopping for baby products easier. Becoming a parent can be overwhelming, with so many options available, it can be hard to know what you need and you can end up spending too much money on the wrong things. Having recently welcomed a new addition to our own family, we felt that there wasn’t enough support in purchasing decisions and often felt like we were in the dark, spending too much money and wasting time scrolling through online shopping pages. Information that’s available to new or soon to be parents is so vast and confusing it can be difficult to know what to do. Our mission is to provide a place to purchase the essential baby products with your eyes open. Beyond that, we want to bring the community together and support new parents through one of the craziest times of their lives.
Informações de contacto
14 Greenfield Crescent, B153AU, Birmingham, Reino Unido
- 01218246675
- info@mybabystroller.co.uk
- www.mybabystroller.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I wish I had heard of this business earlier
I wish I had heard of this business earlier in my parenthood journey, and I would highly recommend to parents, especially those based in the West Midlands who want to visit in store.
Their customer response times on the phone and via email is prompt.
They have gone above and beyond to help secure my product delivery in a very short time frame. I cannot be grateful enough.
I purchased a stroller from them - in store, they allowed me to test the stroller on the cobblestones, curbs and pavements outside the store to have a real world feel of how it works. This is especially helpful for parents shopping in the West Midlands as the Solihull John Lewis doesn’t have a test track, and the Wednesbury Mama&Papas keep their own products displayed on the test track.
I will definitely be a returning customer.
Great Customer Service
The team were really informative to help us pick the right pram and gave great customer service. We had a few issues with timings and Richard kept me updated throughout. I was unable to collect my pram and car seat as planned due to having my baby early so Richard dropped them both off at the house. A great family business with customer at the heart.
I ordered the YoYo 3 for my…
I ordered the YoYo 3 for my Grandson..Was delivered promptly after a few days...I loved the offer of the parasol that matches the buggy...Excellent..Very happy with our purchase.
I bought the Stokke babyzen yoyo3
I bought the Stokke babyzen yoyo3. They had the best price and quick delivery
Very happy with the service
Great pushchair I put a buggy board on…
Great pushchair I put a buggy board on the back and still moves so good and smooth
Great in store experience.
Had a lovely experience at the Edgbaston shop buying our pram and travel system. The advice from the lady in the shop was very helpful and gave unbiased, honest opinions about the different options in store to suit our needs. Overall great experience and they offer NHS discount too which is always appreciated.

Resposta da My Baby Stroller
Customer service is absolutely amazing
Customer service is absolutely amazing! And so well spoken and easy to understand/communicate. Pram is absolutely beautiful 10/10!!

Resposta da My Baby Stroller
Just stop by! You won’t regret it!
My husband and I are expecting a little one in December and know almost nothing when it comes to the “big” things we need for baby. When we came into the store we were greeted with the warmest welcome and were given a tour of only the type of strollers/prams we were interested in looking at - no sly sales pitch or feeling pressured to buy something, just the help that two soon-to-be parents needed! I keep telling my friends that we had the best experience and how much I love that this is a small, family-owned business! I would highly recommend you stop by this sweet store.

Resposta da My Baby Stroller
Had issues with stock
Had issues with stock, long delivery date, communication poor and goods damaged when arrived.

Resposta da My Baby Stroller
My favourite shop there is
My favourite shop there is, I have had an uppababy minu duo and the bugaboo stardust off my baby stroller and they are brilliant.
Laura and her partner or husband (apologies for not knowing Laura 🙈🤣) are the owners and they are such amazing people who will to above and beyond to help source what you need, Ive also had all extras from them for my prams!
Onto the next order soon, will be a customer for a long time ❤️ highly recommend

Resposta da My Baby Stroller
Excellent service
We had an issue with the pram that we bought last year, so we had to contact the shop straight away. Pram was brought back to the company but unfortunately we were told it can no longer be fixed. Laura was very helpful and offer us a refund or if we have other brands in mind. I asked for a certain stroller and she offered me a very good deal. She was very helpful and understanding all throughout the process. Now we’ve got the new stroller, and I am very satisfied. Shop is highly recommended. 😇

Resposta da My Baby Stroller
A wonderful bespoke shop offering…
A wonderful bespoke shop offering everything you could want and need for a new baby and up to 6/7 years of age. The staff were so knowledgeable and helpful on my recent visit to the shop, in helping me make the right choice for a new stroller, to the point I would not now go anywhere else ! 5 star customer service . Thank you Richard, Penny & Frances, you make an amazing team of outstanding customer service ! ⭐️⭐️⭐️⭐️⭐️

Resposta da My Baby Stroller
Great service from start to finish
Great service from start to finish. The team gave really helpful advice on which car seat would be best for our needs and offered a genuinely personal service that you just don't get from larger retailers. Delivery was quick and the whole process was easy and hassle-free. It also felt good to buy from real people rather than a giant retailer. Highly recommended!

Resposta da My Baby Stroller
I have had to use these guys twice for…
I have had to use these guys twice for a warranty issue and both times they were super helpful and resolved my issue in a reasonable time frame. Thanks again and will buy our next stroller from you!

Resposta da My Baby Stroller
Excellent customer service
Lovely company to deal with, all my emails were responded to really quickly (thank you Richard and Laura). I got an uppa baby minu v2 ex display for an absolute steal! I was so relieved when I found a retailer actually willing to ship to Northern Ireland. Delivery only took 3days and didn’t cost that much extra. Love the pram. Would definitely buy from this company again

Resposta da My Baby Stroller
Do not order from here!
I ordered a Bugaboo Dragonfly from the website on April 9th where we were informed it would be 3-4 working days delivery! over two weeks later still no buggy. They didn’t even email us to say there was a delay or anything until we called up 24th to ask what was going on.
They told us that they couldn’t fulfill the order and they would have to outsource the buggy from another retailer. We then received the buggy but it didn’t come with the carry cot we ordered so we had to pick that up separately.
I would not recommend My baby stroller to anyone.
Terrible service

Resposta da My Baby Stroller
Company took payment of £200 for a car…
Company took payment of £200 for a car seat saying they had the item in stock but didn’t send it in 7-10 days and ghosted emails and calls when we chased it, not returning messages. No response to requests for a refund and no updates on despatch.

Resposta da My Baby Stroller
It was a lovely experience
It was a lovely experience. The staff are extremely pleasant and welcoming. The prices are very good also, cheaper than most retail prices. Would recommend to anyone looking for strollers and other things that come with it!
Helpful and kind team!
The team was so helpful! They gave me great recommendations and sensible advice via chat and helped me pick the best pram for my family!
Brilliant troubleshooting when we had…
Brilliant troubleshooting when we had an issue. Quick and easy delivery. Great customer service. Would definitely buy from them again.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







