My Baby Stroller  Opiniões 

190
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I wish I had heard of this business earlier in my parenthood journey, and I would highly recommend to parents, especially those based in the West Midlands who want to visit in store. Their... Ver mais

Classificada 5 em 5 estrelas

The team were really informative to help us pick the right pram and gave great customer service. We had a few issues with timings and Richard kept me updated throughout. I was unable to collect my pr... Ver mais

Classificada 5 em 5 estrelas

Great service from start to finish. The team gave really helpful advice on which car seat would be best for our needs and offered a genuinely personal service that you just don't get from larger reta... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My husband and I are expecting a little one in December and know almost nothing when it comes to the “big” things we need for baby. When we came into the store we were greeted with the warmest welcome... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja para bebé
  2. também em
  3. Loja de roupas para bebé

Escrito pela empresa

My Baby Stroller is a family run, Birmingham based business. selling prams, pushchairs, strollers, travel systems, double strollers, nursery furniture, clothes, toys and much more. We want to make shopping for baby products easier. Becoming a parent can be overwhelming, with so many options available, it can be hard to know what you need and you can end up spending too much money on the wrong things. Having recently welcomed a new addition to our own family, we felt that there wasn’t enough support in purchasing decisions and often felt like we were in the dark, spending too much money and wasting time scrolling through online shopping pages. Information that’s available to new or soon to be parents is so vast and confusing it can be difficult to know what to do. Our mission is to provide a place to purchase the essential baby products with your eyes open. Beyond that, we want to bring the community together and support new parents through one of the craziest times of their lives.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

190 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(190)

36 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Delivery nearly a week late

24 de fevereiro de 2026
logótipo da My Baby Stroller

Resposta da My Baby Stroller

Hi, apologies for the delay in your order being a couple of days over the delivery window, there was an issue in the courier depot, which was annoyingly out of our hands. We did update you every time we had information. We will pass on your comments and let the couriers know about the delay. Thank you for your order.

Classificada 5 em 5 estrelas

Lovely business run by lovely people

Second time we’ve had car seats from Mybabystroller. Always an excellent service and everyone is so helpful and lovely. The first time we brought our son in his infant carrier in search of a new car seat and we were actually told we don’t need one yet. Which I thought was really nice as you don’t get many people running a business letting you leave without spending something.
I knew then I was coming back when it was time for a new seat and we’ve just had our second Avionaut Stardust from this place delivered today. From coming into th store to having it delivered there has always been clear communication so thank you so much to you all!x

18 de fevereiro de 2026
Opinião espontânea
logótipo da My Baby Stroller

Resposta da My Baby Stroller

Thank you, always happy to help !

Classificada 5 em 5 estrelas

One of the cutest baby shop I ever…

One of the cutest baby shop I ever visited. People at the shop are so friendly and patient enough to explain the products and their pros and cons. Highly recommended.

29 de janeiro de 2026
logótipo da My Baby Stroller

Resposta da My Baby Stroller

Thank you !

Classificada 5 em 5 estrelas

Great Shop

It’s a great local business. The prices are competitive with the big shops, but we got a much better service ordering all of our big purchases from here.

8 de janeiro de 2026
logótipo da My Baby Stroller

Resposta da My Baby Stroller

Thank you !

Classificada 5 em 5 estrelas

Exceptional customer service.

Read the delivery times to align expectations. Great price, in fact the best price by some way. Perfect product and customer service team were exceptional.

16 de dezembro de 2025
logótipo da My Baby Stroller

Resposta da My Baby Stroller

Thank you !

Classificada 5 em 5 estrelas

What an amazing business!!

So glad we purchased a pram from this little company for our daughter’s baby. I cannot fault their brilliant customer service. They were so helpful with advice and kept us updated and informed during the entire process from order to delivery. Would like to highly recommend them.

3 de dezembro de 2025
logótipo da My Baby Stroller

Resposta da My Baby Stroller

Thank you !

Classificada 1 em 5 estrelas

Goods showing in stock but not available

Placed order Friday 12 Dec. Item was showing as in stock on website and really needed it early the following week. After hearing nothing and chasing the goods heard back late (around 10.30pm) on Tuesday 16 Dec saying the goods showing as in stock on their website actually wasn’t available and my order has now been cancelled. Very poor service and disappointing

17 de dezembro de 2025
Opinião espontânea
logótipo da My Baby Stroller

Resposta da My Baby Stroller

Hi, apologise for the service you received. There was discrepancy in the inventory and the carrier was out of stock with us. This does happen occasionally during the very busy Black Friday and Christmas period. We are a family busy business and don't have the same tech and speed as the larger companies to update during the busy Black Friday period. We made contact as soon as we found out and apologised. We will look into making sure this does not happen again

Many thanks

Classificada 5 em 5 estrelas

10/10

Fantastic service from start to finish.
Easy to use website with a welcomed discount code for new customers.
Great customer service also; Laura was brilliant! Dealt with all enquiries promptly and resolved a delivery issue within 24 hours!
Will definitely be using their service again.

28 de novembro de 2025
logótipo da My Baby Stroller

Resposta da My Baby Stroller

Thank you !

Classificada 5 em 5 estrelas

An amazing little store…

Baby stroller the store and especially the staff have been a blessing in supporting us through all our little ones developments. Recently, purchased an avionaut car seater, they helped store it whilst I was busy at work and held it for us and kindly supported my wife in putting it in the car! A real gem of a store!

28 de novembro de 2025
logótipo da My Baby Stroller

Resposta da My Baby Stroller

Thank you !

Classificada 1 em 5 estrelas

My experience was awful

My experience was awful

23 de outubro de 2025
logótipo da My Baby Stroller

Resposta da My Baby Stroller

Hi, I'm sorry to see your review. I have looked in to your order and it looks like Yodel had an error with the post code, which caused a couple of days to be added on to your delivery. The product was still delivered with in the delivery window

Classificada 5 em 5 estrelas

Best baby shop around!!

Hands down this shop beats all the high end retailers! The team were incredibly helpful and patient while we chose our pushchair and car seat. They took the time to explain all the features, helped us compare options & made sure we found the right fit for our needs. It really made our decision feel easy and enjoyable.

The customer service was excellent from start to finish — friendly, knowledgeable, and genuinely caring. We couldn’t be happier with our purchase and will definitely be returning for future baby essentials. Highly recommend to any new parents.

We even recommend our family who also experienced the same level of service!

Thank you guys!!!

1 de novembro de 2025
Opinião espontânea
logótipo da My Baby Stroller

Resposta da My Baby Stroller

Thank you for such kind words!

Classificada 5 em 5 estrelas

Our go to place!

Always very helpful. Brought our Cybex Balios from them, which has been fantastic for our baby.

My Baby Stroller is now our go to place for bigger purchases, as can always rely on them for the right advice.

All the team are a delight & knowledgable.

31 de outubro de 2025
Opinião espontânea
logótipo da My Baby Stroller

Resposta da My Baby Stroller

Thank you!

Classificada 4 em 5 estrelas

Bugaboo butterfly …

I purchased a stroller from this lovely independent shop and although the delivery was delayed (not to their fault) the owners were eager to communicate well and explain the reasons behind it. I really appreciated being updated on the purchase despite the waiting time. Thank you for the little gifts too!

29 de setembro de 2025
logótipo da My Baby Stroller

Resposta da My Baby Stroller

Thank you, I'm glad the couriers got the delivery sorted out

Classificada 5 em 5 estrelas

Great service

Amazing service. Messaged on the chat via the website regarding when it will be dispatched, to which agent responded with the timeframe stated on the website which was fine. Later that night (around 10pm!) I received an email to state they have managed to expedite the shipping and it will be delivered the following day. We were shocked to see it arrive by 9am the following morning. We really appreciate the agent expediting this as I ended up giving birth earlier than expected too. Product is as described and how we wanted it. Thank you!

20 de agosto de 2025
logótipo da My Baby Stroller

Resposta da My Baby Stroller

Thank you! We always work late :)

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