BANDAI NAMCO Entertainment America Opiniões 76

TrustScore: 1 em 5

1,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Wow. Actually the worst customer service and site operation ever. These people are scum when it comes to actually trying to work with their customers. They shipped my package to the wrong address, I m... Ver mais

Classificada 1 em 5 estrelas

It is insane how terrible and frustrating Bandai Namco’s website is any they refuse to fix it. For months I have tried to go online and get items on presell before everyone rushes and gets everything... Ver mais

Classificada 1 em 5 estrelas

Warum produziert man eine serie wie one punch man oder blue lock mit so krassem potenzial wenn man nicht vor hat das sie erfolgreich wird ? Dann lass es doch einfach anstatt so einen schmutz zu produz... Ver mais

Classificada 1 em 5 estrelas

Purchased Pac-Man's Pixel Bash stand up video game machine. Within 7 days the screen flashes and goes blank in middle of games. Warranty says must submit in writing and only provides fax number to cus... Ver mais

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1,2

Muito mau

TrustScore: 1 em 5

76 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 1 em 5 estrelas

Purchased Pac-Man's Pixel Bash stand up…

Purchased Pac-Man's Pixel Bash stand up video game machine. Within 7 days the screen flashes and goes blank in middle of games. Warranty says must submit in writing and only provides fax number to customer service-no mailing address. Have sent notification 4 times over last 2 weeks with all of my contact information and never receive any response. Feel cheated as manufacturer wont even stand behind there own product.

3 de fevereiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Dieser Support taugt nix

Dieser Support taugt nix! Ich habe ein Problem bei Tales of Berseria, es startet nicht. Ich habe den Support kontaktiert und musste denen gefühlte 1000 Sachen und Daten schicken. Und auf einmal meinen die Idioten, dass sie mir nicht helfen können so ein Dreck.

29 de dezembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Futuro de juego

Hola me gustaría en un furuto creara un juego RPG donde lo jugado puedo jugar un juego de mundo abierto sin fin donde lo jugadores pudiera elejir su propio amigo donde le ayudaría de derrotar motros y además entrar en calabozo y subir de nivel y además un chas o micrófono para. Poder cumunicar un juegp con grafico real donde lo jugadores se haga uno con él juego donde aya misterio y conpeticion

25 de dezembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

very little communication

there's not much to say getting word from them felt nearly impossible, and when i did finally get word they said i was contacting them from some were other then America, and despite using the links they provided to get support from bandao namco America it was still the same story, over a 2 weeks and several hours only getting auto generated messages for a SIMPLE question,

7 de dezembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Horrid customer service

I’ve spent countless hours contacting support for them to send auto generated emails.... I lost $50 and they won’t even read my emails.... never ever playing a bandai game again

18 de julho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Bought a Tamagotchi On

Bought a Tamagotchi On! and it's incredibly glitchy, customer service doesn't even reply to emails or the special form you have to submit. Their phone line is a joke. It tells you to submit a form online and press 1 to 'accept' the recording. THIS was during buisness hours.

10 de março de 2020
Opinião espontânea
Classificada 2 em 5 estrelas

I enjoy your games but ..

I would like to have your newest dragon ball game so I can get the experience on it and complete the entire game so I can give my full honest opinion on it. In all honesty dragon ball games have took a fall for the last couple years but from what i've seen so far this new game could make your company better!

18 de janeiro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Read This Before You Buy Anything!

This is based off my own experiences, I can definitely say that their customer service doesn't even exist. I made a purchase and was excited to get my product, but only to be upset because they gave me the wrong product. I emailed them letting them know I got the wrong item and they kindly asked me to return it and they will give me the right one. I was totally fine with that, but they sent me the wrong product a SECOND time! At this point, I was just so done with this company. I emailed them again and they told me that they cannot guarantee that I will get the right product. This just tells me that they don't care about their customers. Do customer service right Bandai. Too much trouble to deal with this company.

2 de novembro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

My lord

My lord. Against my better judgement i recently started playing one of their titles. What can i say, right in the childhood memories.

It is a garbage, morally bankrupt gambling simulator. They hide it expertly, naturally, so i did manage to have some fun at start and decided to try a small purchase. Big mistake. They were happy enough taking my money, but the purchase has yet to go through in game (4 days and counting). Contacting their support has been a nightmare, nothing but none-answer emails and condescending delay tactics, in which time I've progressed far enough that its clear how hollow, soulless and pay2win their butchering of a video game is. Steering clear of anything to do with them in the future.

23 de outubro de 2019
Opinião espontânea
Classificada 2 em 5 estrelas

Single player games kind of fun, co op/multi kind of bad.

Love the style of the games since i'm a anime fan.
i'm just going to focus on one game then for this review.

I love the game gundam battle operations 2, it has graphics like pubg, but has the mobile suits/mecha in it, from my favorite anime. So far it is very buggy. You are also put against people who been playing for 2 years. Seems not fair and p2w most of the time. I wish they would release a game like this as a paid version with mobile suits you can buy with money so you don't have to get ones you don't want.
Well, look on the better business website since those are trusty reviews.

Update: Nov. 2019
They still have not improved the gundam battle operations 2 game i love playing. I still have problems like i did at global launch. I thought Battlefield V was the worst game i have played but at the moment i would have to say this game is.

I just hope they make a better gundam game like gunpla anime where you can battle HUGE BOSSES and you can get knocked out of the ring. Don't lose parts if you purchased a pack in store. Have faster turning than GBO2. Have that wonderful free aim that makes me like GBO2. I think this company could do crazy sea battles like one piece.

10 de outubro de 2019
Opinião espontânea
Classificada 4 em 5 estrelas

chicken system spinnt

ich soll angeblich ein chicken sein, während es echte spammer scheinbar nicht sind. dazu noch die funktion rausgenommen, die analyse erlaubt. schwach, so konnte man wenigstens booster erkennen

19 de janeiro de 2014
Opinião espontânea

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