Nannytax Opiniões 

809
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Nannytax are a brilliant company. Their staff are so helpful, knowledgeable & patient. They're fantastic communicators, both to clients and between their various departments. I work with a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Nannytax are simply excellent at what they do. The staff are responsive and helpful which is fantastic. More than that though as a time and knowledge poor user they simply take problems away, even tho... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have used nannytax for 7 years and they have really been fantastic. Knowledgeable and advised well on all issues over the past 7 years. They are always very responsive to any questions and deal wit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent customer service! Really help to support all changes and complications. Mark Flavin in customer services went above and beyond to help make sure we were set up and Eve in payroll has assiste... Ver mais

Informações sobre a empresa

  1. Serviço de folhas de pagamento
  2. Especialista fiscal
  3. Consultor fiscal
  4. Declaração de impostos
  5. Serviço de declaração de impostos

Sobre Nannytax

Escrito pela empresa

Market leading, award-winning and trusted by nearly 200 UK nanny agencies, Nannytax are the nanny payroll experts with almost 30 years of experience.

The Nannytax Nanny Payroll Service is an all-inclusive nanny PAYE service that encompasses nanny payroll, a bespoke employment contract, HR support, nanny pensions, nanny insurance and employers insurance.

  • 95% of customers rate our unique online member’s area excellent.
  • Exclusive Membership Benefits & Nanny Employment pack that takes you through everything you need to know about being a nanny employer.
  • Nannytax are here for you 7 days a week so you can contact us at a time that is most convenient for you.

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

809 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(809)

55 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Made our life easy and fuss free

I just closed my account after using nanny tax for a year. The service from start to finish was spotless and made the process of hiring & managing a nanny so easy!
I used their full services, included the PAYE and employer liability insurance services. My subscription was automatically renewed for a year, and as I was planning to close my account in the next month (we do not need a nanny anymore), I called customer service and they sorted it out for me in a 10min call, with no fuss. I was served by Mark Flavin and Rachel Pereira, they were fantastic!
Thank you Nannytax for your impeccable service.

29 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Easy and the best customer service!

We have used Nannytax for just over 6 months and the entire process has been seamless - really takes the stress away from employing someone, payroll, tax etc and our Nanny has had the same experience too.

We also recently had to make a large contractual change, and the customer service on the phone was some of the best I’ve had in years. Mark Flavin efficiently and kindly guided me through the process, checked my queries for me with the Payroll team, and meant the entire change was done on a short phone call, entirely painlessly! He was excellent and a great example of the excellent service we’ve had with NT.

23 de junho de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Too many emails it gets really…

Too many emails it gets really confusing and no one actually calls you to get things done you have to constantly call them. When you are paying such a hefty amount I’d think you’d get a more proactive service.

31 de maio de 2024
Opinião espontânea
logótipo da Nannytax

Resposta da Nannytax

Good Morning, thank you for your review. I'm sorry to hear you have had this experience, but I really appreciate you bringing this issue to my attention.

Please can I ask to email me on info@nannytax.co.uk with your contact details and customer number so I can get in touch with you.

I look forward to hearing from you.

Kind regards
Laura Eason
Head of Customer & Operations

Classificada 4 em 5 estrelas

Engaged, helpful and client-focused.

Always receive a coherent and prompt response from a real person who wants to resolve an issue not just repeat it back to you. Speaks to a broader characteristic of the firm: engaged, helpful and client-focused.

10 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

So so helpful

They have made a complicated procedure really straightforward and easy. Great for busy people, and not expensive at all. Huge value involved. They should probably charge more to be honest. I used for 18 months

17 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely no

All about the chasing then the actual service, terrible!

1 de abril de 2024
Opinião espontânea
logótipo da Nannytax

Resposta da Nannytax

Hi Matt, thank you for your review. I'm sorry to hear you have had this experience, but I really appreciate you bringing this issue to my attention.

Please can I ask to email me on info@nannytax.co.uk with your contact details and customer number so I can get in touch with you.

I look forward to hearing from you.

Kind regards
Laura Eason
Head of Customer & Operations

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais