National Pallets Opiniões 

Failed to collect on the stated date, no communication and very difficult to find any contact details. When I did contact reply was slow and incomplete. Online tracking eventually showed pallet collected even though it was still on my drive!! Only managed to confirm its final
collection by tracking down the local haulage company via other contacts. Would not recommend.

I found Sheila R very helpful, she was professional, and efficient,while assisting me with my collection query The live chat was very good and it was a quick response and promptly answered
The collection Driver was brill, he called to let me know he was on route really professional. all in all a very good collection and no issues, first class. thank you Graham Leicester.

Excellent and super-quick service provided by Shiella R today

Very simple service to use - always turn up and deliver on time - used several times, no issues at all

My issue was dealt with very quick and the agent i spoke to was very helpful. Shiella R

Shiella R absollutly brilliant. So helpful.

Paul

first time using this company and needed to change delivery address - live chat brilliant an sorted the issue straight awat

absolutely abysmal customer service driver was clueless missed my pallet pick up phoned me X3 for address of pick up I've lost a customer now will not use in future having to use a different company for pick up and left with a unwanted item

I dealt with Sheilla, who was very clear and helpful.

Excellent service from palletways, turned up and delivered when stated, after service from Clarisse was excellent also, very prompt

From booking to delivery the process was easy to organise; efficient; trackable and delivered on time

Quick response time and good answers

Easy site to navigate
Good return communication
Easy to schedule & get a quote or delivery cost

Very efficient : Collection and delivery spot on: Good price

I was speaking to Shiella R on live chat regarding a order I placed
Shiella R was so helpful and polite
Thank you for assisting me

booked a delivery for a next day collection driver never turned up to collect on day spoke to customer service said vehicle was full but would collect following day despite speaking to them twice that day and being reassured that we would get collected and waiting 2 hours past our close time our delivery again wasnt collected so we cancelled and booked with another logistics company who collected within the hour

Mrs. Shiella R was very helpful and took care of my case immediately.

Shockingly poor service, please go elsewhere, avoid this 'company' like the plague. Twice scheduled pallet collection, twice a no show which impacted our business in a really bad way. I am now fighting for a refund from this joke of a company. Their customer service could not even properly address the issue and apologise as they are so used to this happening multiple times a day and week, it is normal procedure to let customers down, they have become desensitised to poor customer care.

Really quick helpful agent (Zyredale)
Dealt with my enquiry immediately and concluded satisfactorily.
Would deffo recommend.

Great service. Despite problems from the recipient Angela A provide documentary proof of delivery. Would defo use again.