NavaFresh United Kingdom Opiniões 

199
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Took a bit of time to get here but Customer Service kept me updated with delays. I can’t do without this product it has help my arthritis 100% without it I would not be able to play golf. Excellent pr... Ver mais

Classificada 1 em 5 estrelas

Fake fraudulent i recommend you do not purchase from this company. I did unfortunately and received a second hand filthy device missing parts and suitable only to be binned. Im shocked that the review... Ver mais

Classificada 5 em 5 estrelas

I was kept updated regarding my delivery status which was helpful and reassuring. I bought this for my mom and had to give it time to see if it worked. She says that it's really helping her and she... Ver mais

Classificada 5 em 5 estrelas

Navafresh is the only place I can get Mr. Poonjiaji's Ship Brand curry powder -- the only curry powder I ever use. With the addition of onion, tomatoes, fresh chilis, a few whole toasted jeera seed... Ver mais

Informações sobre a empresa

Escrito pela empresa

Taking care of the health and happiness of your family is always at the forefront of your mind, and we understand that you don’t have time to search through thousands of stores to buy the items you need the most. You need a way to source high-quality, nutritious, sustainable home and health products without visiting multiple stores or having to settle for second-best, which is where NavaFresh comes in.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

199 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 40% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(199)

34 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Used to be good

Used to love Navafresh. But over the last 3 months, the same products I used to order have gone up in price by 300%. The price in India has remained unchanged. When I reached out to ask why, I got the most generic and unhelpful answer saying that it was a demand/supply fluctuation, customs charges etc. Shipping costs are the same, product availability and pricing is the same, clearly this is price gouging at its worst. Used to be loyal to this brand but I'll be staying away from them now. My order numbers are #2459, #2106, #1880, #1785.

23 de maio de 2022
Opinião espontânea
logótipo da NavaFresh United Kingdom

Resposta da NavaFresh United Kingdom

Hi Vineet,

Thank you for your review.

I understand your concern about the price. Our prices are subject to change, it does include customs charges.

I have forwarded your feedback to our team so they could evaluate it.

Regards,
Lavina

Classificada 4 em 5 estrelas

Super service

15 de abril de 2022
Opinião espontânea
logótipo da NavaFresh United Kingdom

Resposta da NavaFresh United Kingdom

Hi Jarl,

We thank you for your valuable feedback. It's always a pleasure serving you and we certainly look forward to doing that in the future.

Regards,
Lavina

Classificada 5 em 5 estrelas

Good thank you except for slow delivery

28 de março de 2022
Opinião espontânea
logótipo da NavaFresh United Kingdom

Resposta da NavaFresh United Kingdom

Hi Lorna,

Thank you for your review. We acknowledge that your order was delayed due to slight delay with the courier partner. We have reached out to the courier partner and they received higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future.

We do hope you will give us another chance to serve you better.

Regards,
Lavina

Classificada 5 em 5 estrelas

User friendly site and good deals

User friendly site and good deals. value for money bundles. Reasonable shipping rates.

22 de março de 2022
Opinião espontânea
logótipo da NavaFresh United Kingdom

Resposta da NavaFresh United Kingdom

Hi Rajat,

We thank you for your valuable feedback. It's always a pleasure serving you and we certainly look forward to doing that in the future.

Regards,
Lavina

Classificada 5 em 5 estrelas

First one in the UK to actually get me…

First one in the UK to actually get me this ghee all the way from Bengal. Well done.

15 de março de 2022
Opinião espontânea
logótipo da NavaFresh United Kingdom

Resposta da NavaFresh United Kingdom

Hi Rohit,

Thank you, for such kind words. Your appreciation means a lot to us. It encourages & motivates our team to improve the quality of work.

Everyone needs encouragement and your way of responding to us is very nice.

Regards,
Lavina

Classificada 5 em 5 estrelas

Prompt delivery and product as…

Prompt delivery and product as described. Useful updates on order progress

14 de março de 2022
Opinião espontânea
logótipo da NavaFresh United Kingdom

Resposta da NavaFresh United Kingdom

Hi Jeff,

Thank you so much for your positive feedback on the product. We value your thoughts and strive to provide you with the best products & customer service experience.

Regards,
Lavina

Classificada 5 em 5 estrelas

Excellent and fast delivery with good…

Excellent and fast delivery with good communication

9 de março de 2022
Opinião espontânea
logótipo da NavaFresh United Kingdom

Resposta da NavaFresh United Kingdom

Dear Mr Sawbridge,

Thank you so much for the kind words and encouragement. Your words really made our day. Our whole team sends you warm regards and looks forward to serving you again soon :)

Regards,
Lavina

Classificada 5 em 5 estrelas

Good price

Good price, one of just a few stockists, speedy delivery

9 de março de 2022
Opinião espontânea
logótipo da NavaFresh United Kingdom

Resposta da NavaFresh United Kingdom

Hi David,

Thank you so much for your positive feedback on the product. We value your thoughts and strive to provide you with the best products & customer service experience.

Regards,
Lavina

Classificada 4 em 5 estrelas

Amazing quality Indian chocolates in UK

First time I ordered via Navafresh and the overall experience was good. Lot of options to find Indian sweets(toffee/chocolates) especially childhood sweets.
Only one concern i have is that you have to order in big quantity and items are quite expensive. The delivery time is longer than usual as the items came directly from India which is a bit misleading as from website i was under the impression its all stocked in UK but saying that they do clarify next to items the estimated delivery time.
Also one of the most impressive thing was that all the items were recently manufactured that means a long best before or expiry date as there are some websites in UK that sell indian chocolates that are either expired or about to go past the expiry date.
Overall I am happy with my first order and will be back hopefully in future too.

9 de março de 2022
Opinião espontânea
logótipo da NavaFresh United Kingdom

Resposta da NavaFresh United Kingdom

Hi JD,

Thank you for such kind words. Your appreciation means a lot to us. It helps our team to work with courage and sincerity. Even this encourages them to bring variation and improve the quality of work.

Regards,
Lavina

Classificada 1 em 5 estrelas

Dishonest traders. Do not use

I placed an initial order with Navafresh early December. The order took over a month to arrive and I had to keep chasing them up the whole time. When it did arrive only half of the order was sent! I contacted them straight away and was told they would send me the missing items. I received no dispatch notification so again chased them and another month later was told I would be refunded. I had to chase this a week later and again the following week and the following week. I am still waiting for the refund >:( AWFUL COMPANY DO NOT USE!!
Since writing this review they have responded to say that they refunded my payment. I have closely checked my account and can confirm that NO such refund was made. I do not retract my original review. This company is dishonest, do not use them.

26 de fevereiro de 2022
Opinião espontânea
logótipo da NavaFresh United Kingdom

Resposta da NavaFresh United Kingdom

Hi Jools,

Thank you for your review.

We acknowledge that because of an error at our warehouse, a part of your order was missed. We have processed a refund for your order and put in place a review process at the warehouse which will ensure that such errors are minimized going forward. I have sent an email to your registered email ID offering a resolution, I would request you to liaise with me over the same email thread.

We hope you will give us another chance in the near future.

Regards,
Lavina

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