A great booking experience. The consultant responded to my questions with a great depth of knowledge. My quotes came through, there was an issue so more were done. Rebecca called me at an agreed time... Ver mais

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Myself, Sheila, and my granddaughter Freya have just returned from an incredible Neilson holiday in Sicily, and we had the most wonderful time. The resort was fantastic, with excellent faci... Ver mais
I had a complex room booking situation for 3 people so I decided to ring. Each person I spoke to was so helpful clear and friendly! I’ve been on ski/beach Neilson holidays for the last 7 years and wou... Ver mais
We have had several Neilson holidays and enjoyed every one of them. This was the first time at the Sardinia beach club and I'm sorry to say we won't return to this one. It did not deliver the typica... Ver mais
Informações sobre a empresa
Escrito pela empresa
Neilson offers a range of award-winning overseas active holidays across seven countries, including beach clubs, ski chalets and yachts. There aren't many companies where 7 out of 10 of our guests return to relive the experience again, and again. Mind you, there aren't many holiday companies like Neilson. In part it's because we're in some of Europe's most beautiful locations - across Greece, Sardinia, Croatia and Turkey - and now Mauritius. All our activities are inclusive, likewise the delicious, locally sourced food. And in part it's because of how a Neilson holiday makes you feel. Our holidays are a unique alchemy; the enthusiasm of amazing guests and the dedication of equally amazing staff; a willingness to give it a go now and have a laugh about it later. We call it good energy and you'll feel it the moment you walk into any of our resorts.
Informações de contacto
Reino Unido
- www.neilson.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service as always
Excellent customer service as always
Booking is easy and questions answered efficiently
Booking was seamless from start to…
Booking was seamless from start to finish. Finding the right holiday was simple and our chosen destination and date were booked very efficiently.
Easy to book good communication…
Easy to book good communication regarding confirmation of booking
So easy to use website to make booking…
So easy to use website to make booking compared to other offers
Sardinia a little disappointing
We have had several Neilson holidays and enjoyed every one of them. This was the first time at the Sardinia beach club and I'm sorry to say we won't return to this one. It did not deliver the typical excellent holiday that we are used to from Neilson. However the coaching staff were great although we didn't see much of them around the resort. We have already booked a Neilson holiday for next year but not to Sardinia.
Rebecca top Neilson employee
Rebecca took payment, double checked everything we had booked, checked with the airline regarding my dairy allergy and promptly emailed me with the best way to inform the airline. Such good service with peace of mind.
Cosmos Hotel offers the best experience…
Cosmos Hotel offers the best experience in activities both on and off the water. The staff and instructors are all of a high standard and work very hard to meet your personal needs and experience. A very well done to all at Nelson, year on year 👍😀
No hassle booking process
Efficient and knowledgeable staff in booking centre. Choice of whether I wanted a chase up call having held a booking.
We had the best time
We had the best time, in a beautiful place with excellent facilities.
as usual all good Excellent reps who …
as usual all good Excellent reps who were all very helpful with a somewhat difficult booking due to numbers
Incredibly unhelpful
….preferring to wait around and chatting to each other rather than helping people. No helpful solution to our questions around booking things because of a payment processing problem. They clearly weren’t interested. Five or six of them sitting around joking and muttering to each other. It made us feel like we were interrupting their holiday. I’ve been on a Neilsons holiday before and it was pretty good and the guys were so interactive and helpful. These guys are just on holiday themselves and def don’t want to be put out by us wanting to try and book things. Not a great experience.
Vounaki is the best .
Our week in Vounaki was fantastic,all sports were great, the food was excellent, the best we have ever had at a Neilson resort. Staff were so helpful , especially the Greek bar and restaurant staff. No wonder the return rate is so high, we book for 2027 whilst on holiday!
Flights were unavailable from Glasgow…
Flights were unavailable from Glasgow so phoned and spoke with very helpful lady who made some enquiries and was able to organise Flights from Glasgow instead of having to travel to Manchester.
Fabulous week's holiday at Neilson x Mangia's Torre del Barone Resort, Sicily
I'd highly recommend this holiday if you are looking for a mix of an active but also relaxing holiday with great food!
The Neilson staff were all brilliant throughout - both at the hotel itself (Stef and Charlie) and also the activity based instructors - at the beach we enjoyed the SUP, e-foiling intro, sea scooters, guided swim. The yoga was excellent, as was the fitness WOD! Cycling great too! We did a couple of guided rides and also took the e-bikes to Sciacca ourselves partly following a guided route we had done the previous day. Tried Pickleball for the first time and thoroughly enjoyed!
The hotel itself is of a high standard. Hotel staff all friendly and helpful. Good sized room with large balcony. Air con, good shower, super-king sized bed. We enjoyed the complementary spa access. We took the inclusive breakfast & buffet dinner every day. The food was lovely and of consistently high quality. The buffet restaurant has both indoor and outdoor seating areas. The outdoor area has super views of the coastline. The hotel pool area was good, we were able to swim in the pool but as it was used by other hotel (non-Neilson) guests lane swimming wasn't available - this didn't impact us too much though. It was a short walk from the hotel to the cycling / racket sports centres, and also to the beach facilities. The main beach is sandy and has free sun loungers available. it is shared with the general public. However, there is also a "quiet" beach which is available exclusively to hotel guests.
We typically did a couple of activities or classes each day and spent time relaxing ourselves at the beach and by the pool.
We will definitely do another location Neilson Inside Collection holiday and we also intend to go back to the Neilson x Mangia Torre del Barone resort.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








