Banner for Neilson Active Holidays

Neilson Active Holidays Opiniões 

899
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had such a great week in Mauritius with Neilson Holidays - all the staff were fantastic and the activities were great. A special mention for the kids club that our three children aged 5, 8 and 11 h... Ver mais

Classificada 3 em 5 estrelas

Incorrect instructions regarding uploading API information on carriers website. You can only enter this data 24 hours before check in. Neilson instructions said make sure you add these details 6 weeks... Ver mais

Classificada 5 em 5 estrelas

A great booking experience. The consultant responded to my questions with a great depth of knowledge. My quotes came through, there was an issue so more were done. Rebecca called me at an agreed time... Ver mais

Classificada 5 em 5 estrelas

Our first Neilson holiday and pretty much everything about it was brilliant, plenty of activities, evening entertainment and the staff are all so friendly. Loved it that much on our last night we book... Ver mais

Informações sobre a empresa

  1. Operador turístico
  2. Resort
  3. Hotel de luxo
  4. Férias de esqui
  5. Estação de esqui

Escrito pela empresa

Neilson offers a range of award-winning overseas active holidays across seven countries, including beach clubs, ski chalets and yachts. There aren't many companies where 7 out of 10 of our guests return to relive the experience again, and again. Mind you, there aren't many holiday companies like Neilson. In part it's because we're in some of Europe's most beautiful locations - across Greece, Sardinia, Croatia and Turkey - and now Mauritius. All our activities are inclusive, likewise the delicious, locally sourced food. And in part it's because of how a Neilson holiday makes you feel. Our holidays are a unique alchemy; the enthusiasm of amazing guests and the dedication of equally amazing staff; a willingness to give it a go now and have a laugh about it later. We call it good energy and you'll feel it the moment you walk into any of our resorts.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

899 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(899)

354 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Incredibly unhelpful

….preferring to wait around and chatting to each other rather than helping people. No helpful solution to our questions around booking things because of a payment processing problem. They clearly weren’t interested. Five or six of them sitting around joking and muttering to each other. It made us feel like we were interrupting their holiday. I’ve been on a Neilsons holiday before and it was pretty good and the guys were so interactive and helpful. These guys are just on holiday themselves and def don’t want to be put out by us wanting to try and book things. Not a great experience.

4 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Vounaki is the best .

Our week in Vounaki was fantastic,all sports were great, the food was excellent, the best we have ever had at a Neilson resort. Staff were so helpful , especially the Greek bar and restaurant staff. No wonder the return rate is so high, we book for 2027 whilst on holiday!

25 de junho de 2026
Classificada 5 em 5 estrelas

Fabulous week's holiday at Neilson x Mangia's Torre del Barone Resort, Sicily

I'd highly recommend this holiday if you are looking for a mix of an active but also relaxing holiday with great food!
The Neilson staff were all brilliant throughout - both at the hotel itself (Stef and Charlie) and also the activity based instructors - at the beach we enjoyed the SUP, e-foiling intro, sea scooters, guided swim. The yoga was excellent, as was the fitness WOD! Cycling great too! We did a couple of guided rides and also took the e-bikes to Sciacca ourselves partly following a guided route we had done the previous day. Tried Pickleball for the first time and thoroughly enjoyed!
The hotel itself is of a high standard. Hotel staff all friendly and helpful. Good sized room with large balcony. Air con, good shower, super-king sized bed. We enjoyed the complementary spa access. We took the inclusive breakfast & buffet dinner every day. The food was lovely and of consistently high quality. The buffet restaurant has both indoor and outdoor seating areas. The outdoor area has super views of the coastline. The hotel pool area was good, we were able to swim in the pool but as it was used by other hotel (non-Neilson) guests lane swimming wasn't available - this didn't impact us too much though. It was a short walk from the hotel to the cycling / racket sports centres, and also to the beach facilities. The main beach is sandy and has free sun loungers available. it is shared with the general public. However, there is also a "quiet" beach which is available exclusively to hotel guests.
We typically did a couple of activities or classes each day and spent time relaxing ourselves at the beach and by the pool.
We will definitely do another location Neilson Inside Collection holiday and we also intend to go back to the Neilson x Mangia Torre del Barone resort.

19 de junho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Ski Holiday

Ski Holiday - Andorra
We love skiing with Neilson in Andorra, every ski holiday has been amazing.
The only limitation is the number of resorts and locations but have enjoyed locations in France (3 Valleys), Andorra but miss the Mayrhofen location (pre Covid)

23 de novembro de 2025
Classificada 5 em 5 estrelas

Vounaki in June

we went to vounaki as a family of 4, 2 adults and 2 children age 2 and 5.
We had a brilliant week, the staff were all fantastic, a special mention to the kids club team, who were full of energy and enthusiasm, and worked tirelessly to entertain the children. Erin (manager)Lia, Cory, Lois and Bobby were super accommodating and our children loved being on their groups.
The food was great, as we're the restaurant staff, a waiter who stood out to us was Anastasis, always very helpful.
All activities and staff were great too.
The room was a bit tired, lots of space but not much storage for clothes, but still spotlessly clean and you aren't in the room enough to worry.
We did end up booking an alternative flight for returning home as the standard Neilson one was a night time flight which wouldn't have worked well with our kids. Again the GSM Scott was very helpful here and got us on a transfer bus to the airport.
Overall a great holiday, would recommend to couples and families.

14 de junho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Booked what we wanted but as flight…

Booked what we wanted but as flight prices are live our group of friends going together all booked the same day against the same quote reference but all paid increasingly higher prices as the day when by as popularity of the flights grew during the day as we all started booking which seemed a bit strange .

15 de junho de 2026

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais