Excellent variety of Ornaments and priced reasonably too. Items came within a few days of ordering. Usually when I buy stock from wholesalers in Glasgow I can get maybe 5p of per item when you buy a p... Ver mais
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I cannot fault NemesisNow, service is amazing specially if you have Becky Synowiec just an email away with any enquiries or silly questions you may have. I dont feel just a number from thousands of t... Ver mais
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Fantastic products, very reasonably priced and packaged really securely and in most cases, in attractive boxes. Extremely fast delivery. Very impressed and will continue to choose products from... Ver mais
Nemesis Now have been suppliers of Faster than Light for a few months now. I find ordering very easy and very enjoyable wether online or over the phone. Once past the opening on the phone and you ha... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Nemesis Now have been supplying wholesale licensed collectables, Gothic and Fantasy giftware, and Heritage gifts to retailers throughout the United Kingdom and Europe for over 15 years. Our colossal collection of alternative giftware features gothic, fantasy, historic and bizarre products from the world’s finest fantasy artists and is home to the most in-demand licensed television, film and music merchandise. Based in Stoke-on-Trent, England, our head office is the centre of everything that we do. Our team of over 40 employees work tirelessly to bring the best new products to the market as quickly and efficiently as possible.
Informações de contacto
City Road 114, ST4 2PH, Stoke-on-Trent, Reino Unido
- (+44) 01782 596660
- sales@nemesisnow.com
- www.nemesisnow.com
4,9
Excelente
187 opiniões
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the one stop shop
what a very plesant experiance.web site is very easy to use. ordering is also very easy delivery is 1st class customer service is also 1st class. reccomend to all.
all products are of very high quality you will not find better, prices are very good you will not get this quatity at these prices anywhere.
12 de setembro de 2020
Opinião espontânea
Resposta da Nemesis Now
Hi Mark, Thank you for taking the time to write a review. We appreciate all of your kind words regarding our website, customer service team, and products. We're so glad that you're happy with everything.
Many thanks,
NN
préparation de commande et livraison…
préparation de commande et livraison rapides . Interlocuteurs disponibles et agréables .
12 de setembro de 2020
Opinião espontânea
Resposta da Nemesis Now
Hi Virginie, Thank you for taking the time to write us a review. We appreciate your kind words.
Many thanks,
NN
Resposta da Nemesis Now
Hi Tim! Thank you for your kind words and your continued custom. We appreciate it.
Many thanks,
NN
Love this wholesalers!
Love this wholesalers!! Very prompt service and amazing products, making it easier for everyone to afford to have their houses the way they want them! Very pleasant to deal with too!
7 de agosto de 2020
Opinião espontânea
Resposta da Nemesis Now
Hi Natasha! Thank you very much for taking the time to write us a review. We appreciate all of your kind words and your continued custom.
Many thanks,
NN
Very good quality items and as always…
Very good quality items and as always very good customer service hope to be with them for many years to come 😁
7 de agosto de 2020
Opinião espontânea
Resposta da Nemesis Now
Thank you for taking the time to write us a review! We appreciate those kind words and your continued custom.
Many thanks,
NN
Hi i give you a revieq
Hi. Im was really happy the first day then i se my e mail with the code to be a member i juste begin is slow but i will order again soon thank to stay in touch with me.🙂. Because the covid 19 it all slow down but you keep going and get my order. Thank to stay strong and save. Hope those word help you thank you sincerley: francois hebert
The black morgul 👹
6 de agosto de 2020
Opinião espontânea
Resposta da Nemesis Now
Hi Francois! Thank you for taking the time to write your review. We appreciate your kind and heartfelt words. Rest assured, we'll always be here to help our customers no matter what!
Many thanks,
NN
Nemesis Now has always given us 100%…
Nemesis Now has always given us 100% customer service.
The delivery is always on time and literally delivered within a couple of days from placing an order
6 de agosto de 2020
Opinião espontânea
Resposta da Nemesis Now
Hi Michelle! Thank you very much for those kind words. We're so happy to hear that you've had such a positive experience with us.
Many thanks,
NN
Nemesis Now have been suppliers of…
Nemesis Now have been suppliers of Faster than Light for a few months now. I find ordering very easy and very enjoyable wether online or over the phone. Once past the opening on the phone and you have stopped laughing the staff are really nice and friendly a pleasure to deal with.
The after sales is absolutely spot on with accurate delivery times and no problems with orders.
Hope to do years of business with Nemesis Now
6 de agosto de 2020
Opinião espontânea
Resposta da Nemesis Now
Hi Stephen! Thank you for taking the time to write your review. We appreciate all of your kind words and we're glad that you're having such a positive experience with us!
Many thanks,
NN
Unique en son genre
22 de julho de 2020
Opinião espontânea
Resposta da Nemesis Now
Hi Teen! Thank you for your kind words, we appreciate it! We strive to produce the most unique giftware products on the market.
Many thanks,
NN
By chance
By chance, I found Nemesis Now and I am so happy for that moment of fate. The sculpted works coming out of their studio are by far the best I have ever seen, and the quality does not differ from one item to the next. Our first order was not very large, as we wanted to test the waters, so to speak, and we sold out in three days. We have been incredibly impressed with everything we receive and that same energy is mirrored by our customers, as they continue to buy until we are out of stock, every week.
21 de julho de 2020
Opinião espontânea
Resposta da Nemesis Now
Hi Amy! Thank you for taking the time to write your review! We appreciate all of your kind words. We're happy to hear you've had such a positive experience with our products and we're equally as happy to hear that your customers are enjoying everything!
Many thanks,
NN
A happy customer
This company sticks out for me in so many good ways. From their great well-priced (and different) products to their excellent customer service. Just try their phone number too - the recorded voice announcement is brilliant and why would more companies not try for something a bit more fun too? I am a definite fan and this comes solely from being a customer - a happy customer.
7 de julho de 2020
Opinião espontânea
Resposta da Nemesis Now
Hi PF! Thank you for your very kind words, we really appreciate it!
Have to agree with the others about quality slipping.
I’ve always loved nemesis now but the quality of painting has slipped so much recently.
The night price does not reflect the quilaty anymore.
19 de junho de 2020
Opinião espontânea
Resposta da Nemesis Now
Hello MeishaXx, we are sorry to hear that you feel like our quality has slipped. At Nemesis Now we pride ourself in creating the best in alternative giftware so we would love to discuss this further. If you would like to send your details and images of your items to sales@nemesisnow.com we would really appreciate it! Many thanks, NN
Poor quality and poor value for money
Purchased a Game of Thrones goblet at London Comic Con. Assumed it was metallic however the inside of the cup part fell out and then when I accidentally knocked it over the whole thing broke into 3 revealing that it was metallic coated with cheap hard plastic material inside. Very poor quality and poor value for money.
14 de junho de 2020
Opinião espontânea
Resposta da Nemesis Now
Hello Richard,
We are sorry to read that you are disappointed with the quality of the Game of Thrones goblet you have purchased. Our giftware is not made from 'cheap hard plastic' but instead is sculpted using the finest polyresin before being skillfully hand-painted and detailed. We would love to discuss this issue further so if you would like to send your details and images of your item to sales@nemesisnow.com we would really appreciate it.
Many thanks, NN
not US friendly
not US friendly, many hidden fees and they need to remove items that US sellers cannot buy, why show them if we cannot purchase them? Also shipment came damaged, too many hoops to jump through to make a claim.
27 de maio de 2020
Opinião espontânea
Resposta da Nemesis Now
Hello and thank you for taking the time to review our company, we value all feedback that we receive.
We are extremely sorry to hear that you feel that our service has been poor and so would love the time to address these issues.
Building on from previous feedback that we received from our US Customers, last year we introduced a new lower pricing structure. This was to make up for the extra charges which you, unfortunately, face for shipping and customs charges. We are constantly striving to ensure our US customers feel valued and so your feedback is extremely important to us.
We always try to ensure that items arrive at our customers in perfect condition and would never knowingly send out items that were damaged or faulty. However, once the packages leave our warehouse and are handed over to the courier, some things are out of our control. Therefore, if you receive damaged items we suggest that you make us aware as soon as possible so that we can investigate this with our couriers and have the issue resolved for you. If you send an email over to sales@nemesisnow.com our customer services team would be happy to investigate your damages and arrive at a satisfactory solution.
As a company, we do not add any 'hidden charges' onto any orders and so the only charges I can think you are referring to are the changes you receive through customs. Within our Terms and Conditions Section 7: Delivery and Charges we state that ‘When despatching goods outside the UK, we deliver goods as standard on a DAP (“Delivered at Place”) basis unless agreed in writing by both parties. We are therefore not responsible for any customs charges.’ This, therefore, means that Nemesis Now does not accept responsibility for customs charges and so we apologise if you believed differently. You would’ve also been made aware of the customs charges when being prompted via email for payment of your order. Within the email, it states ‘Please Note: Customs Clearance, duty and taxes unless otherwise stated are NOT included in this price and must be arranged by yourself if necessary.’
Thank you for taking the time to send us a review, we really appreciate any feedback received and are always striving to better our business for our customers.
Many thanks, Nemesis Now
Fab company and fab staff
I have never had a bad experience with the staff at Nemesis, they are all so helpful polite and very friendly. I am in my third year of business and a customer of Nemesis and I must say every time I get an order it is like Christmas for me I love all the items, thank you all 😀 from Mabon
20 de maio de 2020
Opinião espontânea
Resposta da Nemesis Now
Hi Richard! Thank you for taking the time to write your review! We appreciate all of your kind words and we're glad that you're having such a positive experience with us!
Many thanks,
NN
Getting poorer quality.
I have ordered a few nemesis now/alator skulls from sellers and am getting slightly disappointed by the painting standards on the skulls. There are smudges, paint missing, huge scratches and issues relating to casting. I have even had to return one due to so many issues with it. I have over 120 of the skulls you have made but the quality is seeming to deteriorate.
13 de maio de 2020
Opinião espontânea
Resposta da Nemesis Now
Hello, we are sorry to hear that you feel the quality of our skulls has dropped and are very grateful that you have taken the time to leave us a review. At Nemesis Now we pride ourself in creating the best in alternative giftware so we would love to discuss this further. If you would like to send your details and images of your items to sales@nemesisnow.com we would really appreciate it! Many thanks, NN
Amazing products I can’t get anywhere else...
Amazing products I can’t get anywhere else. Talented team of designers and superb service.
8 de maio de 2020
Opinião espontânea
Resposta da Nemesis Now
Hi Rock Stockist! We appreciate all of your kind words and we're glad that you're having such a positive experience with us!
Many thanks,
NN
Quality products
Quality products, dedicated team and good service
26 de março de 2020
Opinião espontânea
Resposta da Nemesis Now
Hi Asier, Thank you for those kind words, we appreciate it. Wishing you all the best!
Many thanks,
NN
excellent contact
excellent contact, trés bon service, mais je ne comprend toujours pas comment fonctionne les pré-commande :)
25 de fevereiro de 2020
Opinião espontânea
Resposta da Nemesis Now
Hello David! Thank you for your positive words regarding our customer service, we appreciate it!
If you're not entirely sure how our pre-ordering system works feel free to contact our customer services team via email: sales@nemesisnow.com or telephone: (+44) 01782 596660 and they'll be happy to help!
Many thanks,
NN
Good company to do business with
Good company to do business with , lots of information available from the sales team . very good quality products and clear and precise catalogue. orders always arrive on time.
24 de fevereiro de 2020
Opinião espontânea
Resposta da Nemesis Now
Hi Robert! Thank you for taking the time to write a review! We appreciate all of your kind words and we're glad that you're having such a positive experience with us!
Many thanks,
NN
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