Delivery from UK to Aus was really quick, especially considering I live rurally (about 2 weeks). I'm also super happy with the quality of the walking stick, as well as general ease of ordering.
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Leia as opiniões dos outros
Neo Walks web site is full of beautiful stylish walking sticks that are great for young and older people. The way their site guides you through ordering your new stick is clear and the guide on how t... Ver mais
These people are amazing. I had a slight problem with a walking stick I’d had for over a year. I emailed them for suggestions to solve the problem ( rust marks from where water had got into the ferrul... Ver mais
I love my recent purchase however the end cap (rubber stopper) keeps on coming off and I if it wasn’t for others telling me it would off been lost and I could off damaged the stick. I did contact t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Neo Walk is a bold, design-led brand redefining disability and showing the world what it truly means to walk with style, strength, and confidence. Founded by disabled creator Lyndsay Mitcheson, Neo Walk was born from a powerful desire to transform mobility aids into tools of empowerment and self-expression. After losing her leg to a catastrophic MRSA infection, Lyndsay faced the physical and emotional challenges of adjusting to a new body—along with a devastating loss of confidence. That struggle was only made harder by the limited, uninspiring options in the mobility aid industry. Unable to find a walking stick that reflected her personality or style, she set out to change the game... not just for herself, but for others too. Today Neo Walk creates striking, handcrafted acrylic walking sticks that help people embrace their mobility with pride. Built on the belief that mobility aids should be as unique and expressive as the people who use them, Neo Walk blends fashion with function, transforming walking sticks from purely practical items into powerful personal statements. Every stick is made in the UK with durability, comfort, and undeniable style in mind. They are now shipped worldwide, so no matter where you are, you can walk tall with Neo Walk. With a strong commitment to inclusivity, innovation, and representation, Neo Walk is changing the way the world sees disability.
Informações de contacto
York, Reino Unido
- info@neo-walk.com
- www.neo-walk.com
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Very pleased with my sticks
I got the Champagne Fizz as it was stick of the month and I got Rubber Ducky as it was on clearance and I really wanted a bright yellow one.
Both canes are nice quality and solid, beautifully made. Rubber Ducky is a lovely warm yellow, and I can see me using it.
My only gripe and it really isn't, is that I couldn't get a clear ferrule as they were out of stock: customer service were very kind.
No matter. I'll snag another soon.

Resposta da Neo Walk
I have purchased 5 canes from Neo Walk…
I have purchased 5 canes from Neo Walk and I love them all. They are high quality and definitely conversation starters.

Resposta da Neo Walk
Magic Wand.
Before, people would look at me with that 'poor girl, she’s poorly' face. Now, they’re literally breaking their necks to check out my stick—it’s incredible!
I’ve gone from wanting to hide because of my MS to walking like the street is my own personal runway. It’s a total game-changer!
The team is simply brilliant, 10/10 customer service that makes you feel like you truly matter. And for anyone doubting from Spain: it arrives perfectly with no hidden nasties. I want them in every single colour! If you want to stop being 'the one with the stick' and start being the one with the most style in the neighbourhood, Neo-Walk is the place. Thanks for giving me my power back!

Resposta da Neo Walk
This is my first walking stick
This is my first walking stick I didn't know where to start but you had answer to all my questions and and I'm very happy with my stick would of like more information on handles but that's just me I think I'll choose a different handle next time but there will definitely be a next time 🤩

Resposta da Neo Walk
Fab & fast :)
It arrived really quickly (much quicker than expected).
I’m delighted with my stick and an considering buying another :)

Resposta da Neo Walk
Lovey 2nd stick..
Lovey 2nd stick... It's brilliant absolutely love it such a quick service, packaging if wonderful, this company is recommended highly buy me.
Thank you again

Resposta da Neo Walk
I love my stick so much
I love my stick so much, I've already bought a second one so I have a matching pair knowing I have two lets of leg surgery coming up this year!

Resposta da Neo Walk
Excellent responses as always
Excellent responses as always. Looking forward to purchasing my next cane!

Resposta da Neo Walk
I ordered my first walking stick from…
I ordered my first walking stick from here and it was the wrong size. I asked for a refund and I only got refunded for the stick and not shipping. Really disappointing.

Resposta da Neo Walk
8/10
Der Gehstock macht einen hochwertigen Eindruck und sieht sehr stylisch aus.
Ärgerlich ist nur, dass der Gummifuß zu locker ist und wackelt.

Resposta da Neo Walk
Simply Beautiful
From start to finish everything was perfect. Thank you.
I ABSOLUTELY adore my pink stick, I feel proud to use it whereas before I was embarrassed to use a stick.
I went to London last week, and random people was stopping me in the street & complimenting me on my stick & saying how pretty it is. Pink is very me.
I will be ordering again and starting a collection/accessories.
Highly recommend. Quick to deliver and simply beautiful.

Resposta da Neo Walk
Great product, just not for me.
I received my walking stick quickly, and the overall craftsmanship is nice. The cane feels solid and well made, and the wristlet is beautiful and well constructed. (honestly, love the wristlet!)
However, the design I received (mystery purchase) has a raised, ridged texture along the grip and shaft that makes it uncomfortable to hold for extended use with my medical conditions. Additionally, the ridged surface prevents the wrist strap from attaching securely, which limits functionality. I should have researched a little better I guess.
While the quality and shipping were great, the cane isn't something I will be able to use due to the aesthetic design.

Resposta da Neo Walk
Quick & Funky
Quick delivery, funky colour - Nebula - I love it and will probably soon become addicted to buying a stick for every outfit!

Resposta da Neo Walk
Absolutely gorgeous cane
Absolutely gorgeous cane. The color yellow is so vibrant and happy. Definitely will love to use this one

Resposta da Neo Walk
Super cute canes and have received a…
Super cute canes and have received a lot of compliments. Very sturdy and feels nice in the hand. Only complaint is the grip is not nice looking and the end piece keeps coming off. I’m afraid I’m going to lose it.

Resposta da Neo Walk
FUMS
This is the best looking mobility aid! It was delivered in great packaging & in a timely manner. Glad I have one :)

Resposta da Neo Walk
Prioritise Yourself
I waited years to buy from Neowalk, going through cheaper (noisy) 'fold- up' sticks because of a complex mix of internalised ableism and not needing a stick every day for my disability. By folding and hiding my stick, hoping i wouldn't need it, i wasn't listening to my body's needs either. When my Neowalk arrived and i was able to test walk it, a huge shift happened within me and it truly was the best thing I'd done for myself as a disabled person. It's SILENT and beautiful and feels like the art i need it's support to see, not an embarrassing thing. The quality is top notch, the service is great and the experience has changed how I treat myself now. Thank you so much.

Resposta da Neo Walk
Stunning
I ordered two sticks and two wrist straps. The order arrived super fast and they are absolutely beautiful! The perfect length, really high quality and stunning looking. Something really different. The price point is great too for something this good. I can't wait to show them off in hospital ha ha ha. Makes having to use a stick fun. Loads of choice. I went for the transparent purple and the swirly pink one, also got matching pink and purple chain straps. Thanks Lyndsay and team for such fantastic walking sticks (order 5772) oh and also respond to queries quickly too via online contact form

Resposta da Neo Walk
I love this company and their products!!
I love this company and their products. I love my Christina Applegate FUMS DNA cane! It's beautiful and is such a great help when my legs don't want to work, when my balance is off...which is pretty much always and when my draggy foot won't lift up. The customer service is wonderful and was very helpful with my situation. They made me feel like they knew me personally. I'd give 10 stars if I could!! Love you guys!

Resposta da Neo Walk
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