Lee and Tom delivered and assembled the large Chichester triple wardrobe. They both were very professional and deserve a special mention. Peter was very helpful from the Customer Service Dept to... Ver mais
Localização
Alterar localizaçãoChester Road, Bridge Trafford, CH2 4JR Chester, Cheshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Cautious in placing order in store due to previous disappointing experience. However, the assistant who placed my order and provided reassurance regarding follow up was very helpful and professional.... Ver mais
A empresa respondeu
Another super experience from Chester Neptune. From the In Store browsing, to the friendly assistants who helped us order 'on line' in store (if that makes sense!) The stores are always well lai... Ver mais
We always have such a lovely experience at Neptune Chester. Every visit feels welcoming, and the team are consistently friendly, knowledgeable and happy to help without ever being pushy. This wee... Ver mais
Informações sobre a empresa
- Loja de móveis
- também em
- Acessórios para móveis
- Designer de interiores
- Loja de mobília para sala de estar
- Loja de móveis de jardim
- Loja de utensílios de cozinha
Sobre Neptune - Chester
Escrito pela empresa
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Informações de contacto
Chester Road, Bridge Trafford, CH2 4JR, Chester, Cheshire, Reino Unido
- 01244 478 777
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The ambience of your lovely room…
The ambience of your lovely room settings,
and the staff are always so very welcoming.
We go home with so many ideas.
Thank you for being in easy travelling distance from our home.
Quick, efficient and courteous
Kept updated about delivery time after being given 3 hour delivery slot. Delivery crew were helpful and courteous. Unwrapped everything and put it together and put it where I wanted.
I chose Neptune again
I had a Neptune kitchen in my previous house and loved it, particularly the bi-fold cupboard which concealed all the clutter and the pan and spice drawers. I very much wanted a Neptune kitchen in my new house and have chosen Henley in oak. Again, the workmanship is beautiful.
Poderá usar IA para responderLer mais
5* for Neptune on quality and the…
5* for Neptune on quality and the design service would definitely recommend them

Resposta da Neptune - Chester
Wonderful furniture
Wonderful furniture, well made, solid and stylish. Delivery team were excellent- on time, helpful and knowledgeable.

Resposta da Neptune - Chester
I did not receive this as stated…
I did not receive this as stated timewise so had to contact Neptune as it is for a 60th birthday present. Also the invoice was for £30.49 and I was debited £32.95. Not really impressed with the packaging either. Looked shoddy.

Resposta da Neptune - Chester

Resposta da Neptune - Chester
I absolutely love Neptune products but…
I absolutely love Neptune products but the store itself is looking a little tired !
The cobwebs in the ladies room are also quite unbelievable
The staff are always pleasant and obliging

Resposta da Neptune - Chester
Excellent service
Chester Neptune took my order over the phone for a lovely rug. Kept informed about delivery, infact it was delivered sooner than originally planned, excellent service. Thank you.

Resposta da Neptune - Chester
Love a visit to Neptune Chester
Love a visit to Neptune Chester. Amazing products, stunning showroom, helpful and knowledgeable staff. Thank you

Resposta da Neptune - Chester
Fuss-free and friendly service
Fuss-free and friendly service. Excellent experience, from purchase to delivery.

Resposta da Neptune - Chester
I love this shop
I love this shop, they’re always so helpful. So full of ideas for my home & presents for Christmas. It’s a treat shopping there.🐝💐

Resposta da Neptune - Chester
Exceptional service.
From when I placed my order , my item arrived 3 days later . Very well packed and the basket I ordered was second to none . Great service Neptune.

Resposta da Neptune - Chester
Helpful staff and exchange of goods…
Helpful staff and exchange of goods done without question. Well stocked shop and up to date display.

Resposta da Neptune - Chester
Office Furniture Installation
It goes without saying that the quality of the Neptune units for our office is excellent. However build quality isn’t always matched by the level of installation or on-site service. Rob our fitter took great care to make sure everything went smoothly and the assembled unit was exactly how we wanted it. Great service

Resposta da Neptune - Chester
All the staff are lovely and so…
All the staff are lovely and so helpful. The store was well stocked and everything in it was laid out beautifully. It's always a pleasure to visit.

Resposta da Neptune - Chester
Excellent service and delivery
Excellent service and delivery. Drivers very helpful unpacked and took away packaging. Delighted with my purchase.

Resposta da Neptune - Chester
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