I’m lucky enough to be relatively near the Farnham store which is such a joy to visit, with a warm welcome every time I walk through the door, to decor and accessory changes in the fabulous room setti... Ver mais
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Leia as opiniões dos outros
We have just taken delivery our new Walton Four poster bed which we bought from the Farnham showroom. The bed is beautiful, the staff in the showroom were extremely helpful and Clint and Marcin who de... Ver mais
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Beautifully curated collection. Quality used to be slightly better. The prices have become a little more inflated than products worth but probably due to import duties. Customer service department is... Ver mais
A empresa respondeu
We are so pleased with our new Utility/Boot Room designed by the wonderfully talented Gill from Neptune, Farnham. Gill helped us every step of the way with the design process; choosing the right colou... Ver mais
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Informações sobre a empresa
- Loja de móveis
- também em
- Acessórios para móveis
- Designer de interiores
- Loja de mobília para sala de estar
- Loja de móveis de jardim
- Loja de utensílios de cozinha
Sobre Neptune - Farnham
Escrito pela empresa
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Informações de contacto
16 Folly Hill, GU9 0BB, Farnham, Surrey, Reino Unido
- 01252 713 047
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tranquil bedroom
I’ve always enjoyed creating our home interiors but when it came to updating our bedroom I turned to Neptune colour and design consultation to get it just right. It was a really enjoyable experience meeting Kathryn one of the designers at the Farnham store to discuss colours, furniture and fabrics. She really helped create a tranquil space by understanding my requirements and putting together ideas that worked wonderfully. I’m so pleased with the end result and highly recommend this service.

Resposta da Neptune - Farnham
The staff are very knowledgeable and…
The staff are very knowledgeable and the store is beautiful. It is more of a lifestyle experience than a shopping experience which I love. I want to live here!!

Resposta da Neptune - Farnham
We are delighted with our beautiful kitchen
We are delighted with the beautiful kitchen designed by Danica at Neptune. The service we have received from Danica from our first meeting through to her final visit after completion has been wonderful and we have very much appreciated the friendly efficiency of all the other members of the team too, particularly Kathryn and Greg who have been incredibly helpful. The Neptune kitchen is a delight, and cooking and entertaining in it a huge pleasure. Thank you to all at Neptune.

Resposta da Neptune - Farnham
THIS KEEPS GETTING BETTER !!!! …
Paid yet another visit to Neptune Farnham today… and was met with “THE” most helpful lady ! …. No request or query was too trivial in her eyes (I had asked her where they bought their potted plants from locally ??) ….as I had purchased one of the Broseley flower pots …and happened to like the actual plant they had placed it it outside the main door … and she couldn’t have been more helpful in enquiring on my behalf …. I truly …. And “CONSISTENCY” find that ….. “ALL” of the ladies and gentlemen at the Farnham location, go above and beyond …in making my (and I suspect ALL) customer experience as smoother and pleasant as humanly possible !
I shop a LOT for both myself …and for my job … and I truly wish that all of my retail experiences could be as wonderful and effortless as those I consistently experience at this one store !
This is why I keep coming back and making more and more purchases !
Thankyou to all the team at Farnham (both front of house “AND” behind the scenes)
It is the simple things… that mean the most …and the little attentions to the detail that make !! You make your store STAND OUT for all the RIGHT reasons !
Much appreciated, and I can’t wait to come back and spend some more money in your particular store !
“Every Good Wish” to all at my Farnham branch of Neptune x

Resposta da Neptune - Farnham
Beautiful store and welcoming staff and…
Beautiful store and welcoming staff and a lovely environment for cookery demonstration which I attended yesterday 16th March ran by Becky Wilkinson

Resposta da Neptune - Farnham
Absolutely love this place!
Absolutely love this place!! Friendly staff, beautifully laid out room sets and easy parking.
I attended the food demonstration with Becky Wilkinson today and it was fabulous! Really informative and Becky was so interesting! FIVE STARS!

Resposta da Neptune - Farnham
Cookery Demo
Attended a cookery demo and it was an excellent experience. Becky Wilkinson was informative and a great cook!

Resposta da Neptune - Farnham
Visit to Farnham store
I attended a cookery demonstration in the store today by Becky Wilkinson which was v enjoyable. The store was lovely, v homely and comfortable feel to it. Kitchens and loving rooms beautifully laid out and displayed. Garden and graded furniture also v well laid out. Easy parking and Sat Nav took me right to the door.

Resposta da Neptune - Farnham
Superb results! Interior design project
Utterly delighted by the results achieved by Danica and Kathryn, based at the Farnham store. From design concept to execution, including “dressing” each room with finishing-touch accessories at Completion, every stage of my multi-room project has been brilliantly done. I’m still wandering around from room-to-room admiring my beautifully decorated interiors!

Resposta da Neptune - Farnham
The item I wanted was not in stock
The item I wanted was not in stock, however the representative I was dealing with quickly looked on line, ordered the item, confirmed when I could expect the item. The process was simple and straightforward and the item arrived when expected !
Great customer service

Resposta da Neptune - Farnham
Great service
A visit to Neptune is always an enjoyable experience but on a visit last week , I was served by Katie. She was friendly and very helpful and went out of her way to make my visit very special. Thank you Katie

Resposta da Neptune - Farnham
Always a pleasurable experience…
Always a pleasurable experience shopping at Neptune. The staff are helpful and friendly. The shop is a delight to be in and the products from candles to furniture are of a great quality. Not the cheapest but definitely worth the price.

Resposta da Neptune - Farnham
I enjoyed looking round the beautifully…
I enjoyed looking round the beautifully presented shop. The assistants were friendly, helpful and knowledgeable about the products.

Resposta da Neptune - Farnham
Very friendly and helpful staff …
Very friendly and helpful staff who give great advice. Would certainly recommend.

Resposta da Neptune - Farnham
Neptune shopping is a beautiful…
Neptune shopping is a beautiful experience…..gorgeous products beautifully presented.

Resposta da Neptune - Farnham
Absolutely Love Neptune!
Absolutely Love Neptune! 💚 Quality furniture, punctual deliveries and such a friendly team of people.
Huge thanks to James and Sophie at Farnham Branch, who have just been FABULOUS throughout! 😀 with a special shout out to James who’s warm, cheery, accommodating, and very patient attitude, made shopping at Farnham an extremely pleasant experience 😊. I could not have asked for more and would not hesitate to recommend Neptune to family and friends.

Resposta da Neptune - Farnham
Beautiful kitchen and utility fitted
Beautiful kitchen and utility fitted. Every aspect very professionally handled

Resposta da Neptune - Farnham
Great customer service!
I have received fantastic customer service today. Sarah was not only super kind and helpful, but she went into such details with me about the bespoke piece I was after. She draw everything so fast on piece of paper with all the dimensions and possible variations for the space this piece should fit in. It was all so clear that I left with a clear vision and with great satisfaction. Her recommendations about the colour and what could work in the space or not, which accessories to have or not, it was all very valuable.
Big thank you Sarah and Farnham team! I will be back :-)

Resposta da Neptune - Farnham
I Oder two prints
I Oder two prints. There was a mix up and two the same was sent. One quick phone call and replacement was sent out in one wk. Very satisfied with how everything was dealt with
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