My go to place for furniture and accessories. Love the design and quality. I particularly like how they choose a different colour for each season. Fantastic to see Neptune is now sold in John Le... Ver mais
Localização
Alterar localizaçãoNew Road Southport, Mere brow, PR4 6JA Southport, Lancashire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fantastic experience as always. Alex was very helpful and friendly and showed me various options that would meet what I was looking for. Always a warm welcome at the store. I know that the furnit... Ver mais
A empresa respondeu
We ordered a larsson double wardrobe because it comes in multiple pieces, unlike many others. My shout out goes to the two delivery men and the care they took in getting a heavy solid wood wardrobe t... Ver mais
Hello, Andre and Ant delivered our cabinets to our home .They were very nice, professional and made a conscious effort not to damage walls , floors or materials while moving these items into our h... Ver mais
Informações sobre a empresa
- Loja de móveis
- também em
- Acessórios para móveis
- Designer de interiores
- Loja de mobília para sala de estar
- Loja de móveis de jardim
- Loja de utensílios de cozinha
Sobre Neptune - Southport
Escrito pela empresa
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Informações de contacto
New Road Southport, Mere brow, PR4 6JA, Southport, Lancashire, Reino Unido
- 01772 812812
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer care and quality…
Excellent customer care and quality even though just a small order , nothing was too much trouble ,Thank you

Resposta da Neptune - Southport
Appalling state of delivery by Neptune white glove service
3 dirty furniture items, 1 smashed drawer cupboard, 1 scratched table top 1 paint damaged drawer cupboard. Van full of water and 2nd cartons used for boxes.No reflection on Southport outlet but on Neptune white glove service

Resposta da Neptune - Southport
Welcoming as ever
Has to be one of the best stores in the network, again this time as always welcoming smile and introduction offer of refreshments and light hearted banter whilst my wife wandered and viewed the many wonderful displays and we both enthused over the new seasons colour, Constable Green which was duly purchased for my office. Jessica and Jo as ever made us feel very welcome and valued as customers as do the whole team there.

Resposta da Neptune - Southport
Beautifully deigned and very well…
Beautifully deigned and very well presented. Excellent service from Southport store as usual.

Resposta da Neptune - Southport
Nice delivery personnel but…
Nice delivery personnel but unfortunately my bed was damaged. Awaiting replacement.

Resposta da Neptune - Southport
Staff extremely helpful and pleasant…
Staff extremely helpful and pleasant couldn't do enough for me

Resposta da Neptune - Southport
Great products, great staff
We have bought several pieces from Neptune over the last 3 years. Always had great customer service and purchased outstanding quality goods from furniture to glass and ceramic pieces. Friendly staff who always make a visit such a pleasant experience.

Resposta da Neptune - Southport
Amazing quality, fabulous customer service and brilliant designs!
Jess and all the team at Neptune Southport have been amazing. They designed us two rooms (whilst also giving me lots of tips about other rooms and colour schemes) and they both look fantastic. Nothing is ever too much trouble and they kept us updated all the time about timings etc. The quality of the furniture is fantastic and if you have any problems the customer service is brilliant (not that we really had any) though it is quite evident that they want you to be 100% satisfied with absolutely everything. Worth every single penny for the seamless service, design and quality.
Also what I really liked was the fact they are not at all pushy, clearly their products sell themselves!
Thanks Jess in particular - you have an incredible eye and really took the time to listen, understand what we wanted and our style and then deliver amazing results!
No hesitation whatsoever in recommending Neptune!

Resposta da Neptune - Southport
Great service
Great service, we went to the Southport store and we were well looked after. We ordered 3 small tables and they were delivered 6 days later. The tables were well packed and the delivery team unpacked them for us to inspect.
I am very happy to recommend 100%

Resposta da Neptune - Southport
Excellent product and quality of service
Great service in-store and with the delivery. Delivery arrived on time. Staff were friendly.

Resposta da Neptune - Southport
Such amazing customer service from the…
Such amazing customer service from the Southport branch and some really honest advice.
Thank you so much Neptune, for my beautiful Browning lanterns small and large.
and the bar stools!

Resposta da Neptune - Southport
I loved the fabulous showroom
I loved the fabulous showroom, the staff were very friendly and helpful . The delivery team were very professional. I’m delighted with the furniture I purchased . I had a query about the furniture and it was dealt with quickly and efficiently . I would highly recommend shopping at Neptune .

Resposta da Neptune - Southport

Resposta da Neptune - Southport
Thank you to Jess and the team at…
Thank you to Jess and the team at Southport so much help and advice. Love our little cottage make over 😊

Resposta da Neptune - Southport
Excellent product
Excellent product, attentive staff and prompt delivery. Thank you.

Resposta da Neptune - Southport
My favourite shop!
My favourite shop!
Wonderful quality and service from ordering to delivery.
A cut above the rest when it comes to beautiful furniture and accessories.

Resposta da Neptune - Southport
New sofa delivery
As always, excellent service, ( thank you so much again Lindsay), absolutely delighted with our new sofa!
The team at Southport are wonderful, so helpful and ready with good advice and suggestions.
Thank you!

Resposta da Neptune - Southport

Resposta da Neptune - Southport
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