Neptune - Southport Opiniões 

136
•
TrustScore: 5 em 5

4,9

New Road Southport, Mere brow, PR4 6JA Southport, Lancashire, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My go to place for furniture and accessories. Love the design and quality. I particularly like how they choose a different colour for each season. Fantastic to see Neptune is now sold in John Le... Ver mais

Classificada 5 em 5 estrelas

Fantastic experience as always. Alex was very helpful and friendly and showed me various options that would meet what I was looking for. Always a warm welcome at the store. I know that the furnit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We ordered a larsson double wardrobe because it comes in multiple pieces, unlike many others. My shout out goes to the two delivery men and the care they took in getting a heavy solid wood wardrobe t... Ver mais

Classificada 5 em 5 estrelas

Hello, Andre and Ant delivered our cabinets to our home .They were very nice, professional and made a conscious effort not to damage walls , floors or materials while moving these items into our h... Ver mais


Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Acessórios para móveis
  4. Designer de interiores
  5. Loja de mobília para sala de estar
  6. Loja de móveis de jardim
  7. Loja de utensílios de cozinha

Sobre Neptune - Southport

Escrito pela empresa

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


Informações de contacto

  • New Road Southport, Mere brow, PR4 6JA, Southport, Lancashire, Reino Unido

  • 01772 812812

4,9

Excelente

TrustScore: 5 em 5

136 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(136)

2197 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Beautiful furniture

Beautiful furniture! Great service..

7 de outubro de 2022
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you for taking the time to write us a review, we are pleased you love your new furniture and enjoyed your experience with us. Lindsey

Classificada 5 em 5 estrelas

Welcoming as ever

Has to be one of the best stores in the network, again this time as always welcoming smile and introduction offer of refreshments and light hearted banter whilst my wife wandered and viewed the many wonderful displays and we both enthused over the new seasons colour, Constable Green which was duly purchased for my office. Jessica and Jo as ever made us feel very welcome and valued as customers as do the whole team there.

1 de outubro de 2022
Opinião espontânea
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you for your kind review Mike, I will pass your feedback onto Joe and Jessica, it was good to see you.
Kind regards
Lindsey

Classificada 5 em 5 estrelas

Beautifully deigned and very well…

Beautifully deigned and very well presented. Excellent service from Southport store as usual.

2 de setembro de 2022
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you Mike, it was good to see you in store. Kind regards, Lindsey

Classificada 4 em 5 estrelas

Nice delivery personnel but…

Nice delivery personnel but unfortunately my bed was damaged. Awaiting replacement.

30 de agosto de 2022
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Hello Carol, I am so sorry to hear your bed was delivered damaged, we are working hard to get a replacement to you quickly. Thank you for taking the time to write us a review, and if I can help further, please don't hesitate to call me in store. Kind Regards Lindsey

Classificada 5 em 5 estrelas

Great products, great staff

We have bought several pieces from Neptune over the last 3 years. Always had great customer service and purchased outstanding quality goods from furniture to glass and ceramic pieces. Friendly staff who always make a visit such a pleasant experience.

9 de agosto de 2022
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you for your kind words, we are pleased you enjoy your Neptune experience and own a lovely selection of our pieces. We look forward to seeing you again soon, Lindsey

Classificada 5 em 5 estrelas

Amazing quality, fabulous customer service and brilliant designs!

Jess and all the team at Neptune Southport have been amazing. They designed us two rooms (whilst also giving me lots of tips about other rooms and colour schemes) and they both look fantastic. Nothing is ever too much trouble and they kept us updated all the time about timings etc. The quality of the furniture is fantastic and if you have any problems the customer service is brilliant (not that we really had any) though it is quite evident that they want you to be 100% satisfied with absolutely everything. Worth every single penny for the seamless service, design and quality.
Also what I really liked was the fact they are not at all pushy, clearly their products sell themselves!
Thanks Jess in particular - you have an incredible eye and really took the time to listen, understand what we wanted and our style and then deliver amazing results!
No hesitation whatsoever in recommending Neptune!

8 de agosto de 2022
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you very much Kate, it was such a pleasure working with you and Oscar. We're so pleased you're both happy with everything and had such a lovely experience. Hopefully we'll see you again soon. Jess

Classificada 5 em 5 estrelas

Great service

Great service, we went to the Southport store and we were well looked after. We ordered 3 small tables and they were delivered 6 days later. The tables were well packed and the delivery team unpacked them for us to inspect.
I am very happy to recommend 100%

26 de julho de 2022
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you for taking the time to write us a lovely review Phil, we are pleased you are happy with both your new tables and our service. We hope to see you again soon. Lindsey

Classificada 5 em 5 estrelas

Excellent product and quality of service

Great service in-store and with the delivery. Delivery arrived on time. Staff were friendly.

10 de maio de 2022
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you for taking time to send us a kind review, we are pleased to hear of your experience and hope to see you again soon. Lindsey

Classificada 5 em 5 estrelas

Such amazing customer service from the…

Such amazing customer service from the Southport branch and some really honest advice.
Thank you so much Neptune, for my beautiful Browning lanterns small and large.
and the bar stools!

4 de maio de 2022
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you for your review we are so pleased you love your new purchases. See you again soon, Lindsey

Classificada 5 em 5 estrelas

I loved the fabulous showroom

I loved the fabulous showroom, the staff were very friendly and helpful . The delivery team were very professional. I’m delighted with the furniture I purchased . I had a query about the furniture and it was dealt with quickly and efficiently . I would highly recommend shopping at Neptune .

12 de abril de 2022
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you for taking the time to write us a lovely review Susan. Our team here at Southport take pride in the showroom and are pleased to read your recommendation. We hope to see you again soon, Lindsey

Classificada 5 em 5 estrelas

Very happy with my purchase

Very happy with my purchase. First class as always!

15 de março de 2022
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you so much for taking the time to review us and we are happy you love your new purchase. Lindsey

Classificada 5 em 5 estrelas

Thank you to Jess and the team at…

Thank you to Jess and the team at Southport so much help and advice. Love our little cottage make over 😊

14 de março de 2022
logótipo da Neptune - Southport

Resposta da Neptune - Southport

You're very welcome Linda, it was an absolute pleasure. We hope you enjoy your beautiful new home! Jess

Classificada 5 em 5 estrelas

Excellent product

Excellent product, attentive staff and prompt delivery. Thank you.

7 de março de 2022
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you for your lovely feedback Gillian and we look forward to seeing you again soon. Lindsey

Classificada 5 em 5 estrelas

My favourite shop!

My favourite shop!
Wonderful quality and service from ordering to delivery.
A cut above the rest when it comes to beautiful furniture and accessories.

6 de março de 2022
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you very much, such a kind review to read. Hopefully we'll see you in store again soon. Jess

Classificada 5 em 5 estrelas

New sofa delivery

As always, excellent service, ( thank you so much again Lindsay), absolutely delighted with our new sofa!
The team at Southport are wonderful, so helpful and ready with good advice and suggestions.
Thank you!

28 de fevereiro de 2022
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you very much, we're so happy you love your new sofa! We'll see you again soon. Jess

Classificada 5 em 5 estrelas

Love this store

Love this store. Very welcoming and helpful staff.

28 de fevereiro de 2022
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you so much for taking the time to leave a comment and I wish we will have the opportunity to welcome you back soon. Best wishes, Laura.

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