I called to get my subscription straightened out, but instead of canceling the $29 B12 they sent me 2 more orders. I’ve tried to reach them several times but can never get a real live person to help m... Ver mais
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Leia as opiniões dos outros
Generally this is a good site. But, I would like to see better offers on one time purchases and the ability to use the promo codes advertised. It seems that these codes don't always work, I would like... Ver mais
A empresa respondeu
I have switched from purchasing all my health care products from brick & mortar health food stores to ordering online using NHC. NHC stocks every product I need and I trust the quality of their servic... Ver mais
A empresa respondeu
Always have loved the quick response from NHC. Last time I ordered I was directed to another site, Professional Supplements or something like that. I did not like being fooled into ordering from ano... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Natural Healthy Concepts
Escrito pela empresa
NHC started in 2004, when our founder opened a nutrition counseling practice out of her home. As a certified nutritionist, she recommended only the most prestigious, professional supplement brands, products built on the highest standards of quality, safety, and efficacy, so her clients could feel confident in every recommendation. Over twenty years, we've watched the industry grow more crowded and harder to navigate: endless products, conflicting information, and less real guidance behind any of it. We firmly believe our customers deserve real information to identify their goals, health gaps, and a targeted solution. That's why NHC exists. All products are vetted with the same rigor our founder brought to her first recommendations, and every customer has access to expert guidance from our on staff Licensed Healthcare Practitioners and exceptional service from our fast, knowledgeable customer support team. This is who we are: Your Trusted Partner in Health
Informações de contacto
Estados Unidos da América
- 1-866-505-7501
- service@nhc.com
- www.nhc.com
4,1
Bom
486 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Natural Healthy Concepts
Thanks for the update! We hope you have a great experience once you’ve had a chance to try it. We appreciate you choosing NHC and taking the time to share your feedback!
On time delivery and good selection of…
On time delivery and good selection of products
7 de agosto de 2026
Resposta da Natural Healthy Concepts
Thank you for taking the time to leave a review! We’re glad NHC has been a reliable place to find what you need, and we truly appreciate your continued support. We look forward to serving you again!
Send the wrong product!
10 de agosto de 2026
Resposta da Natural Healthy Concepts
Thank you for reaching out. We understand the confusion, as the product name and packaging have recently changed. We’ve confirmed that the product you received is the same formula you previously ordered, just under its updated name. We’re sorry this wasn’t clearer and appreciate you giving us the opportunity to clarify.
It was on time.
10 de agosto de 2026
Resposta da Natural Healthy Concepts
Thank you for taking the time to leave a review! We’re glad everything arrived as expected, and we truly appreciate you choosing NHC.
Great communication
6 de agosto de 2026
Resposta da Natural Healthy Concepts
Thank you for taking the time to share this! Clear communication is something we really value, so it means a lot to know your experience reflected that. We appreciate your support and look forward to serving you again!
They called me back to help with an…
They called me back to help with an order. A real live person. I had had it with going through AI initial. I was so tired of waiting on the phone, I hung up and had decided to find another company. Then nhc called and I decided to go with them when they helped me. Real people are needed if you want to make money and keep me coming back. Thank You
13 de agosto de 2026
Resposta da Natural Healthy Concepts
Thank you for sharing this with us! We’re especially glad our team was able to reach you and turn the experience around. We know how valuable it is to have a real person step in when you need help, and your feedback is an important reminder of that. We truly appreciate you giving us another chance and hope to keep earning your business!
Resposta da Natural Healthy Concepts
Thank you so much for the kind words! We’re grateful to know your experience with NHC has been a positive one. We truly appreciate your trust and look forward to continuing to provide an experience you can count on!
The products seem helpful
The products seem helpful. The customer service is wonderful.
11 de agosto de 2026
Resposta da Natural Healthy Concepts
Thank you for the kind words! We’re so glad to hear you’ve been happy with the products and especially that our customer care team has been able to provide a great experience. We truly appreciate your support and choosing NHC!
I received a email that i was getting 2…
I received a email that i was getting 2 items. but only got 1. I know the CBD gummy's are discontinued but never got a follow up that were not being shipped. My order was changed. Other wise OK
8 de agosto de 2026
Resposta da Natural Healthy Concepts
Thank you for sharing your feedback. We’re glad the rest of your experience was okay, but we’re sorry you weren’t clearly notified that the CBD gummies were discontinued and that your order had been changed. We appreciate you bringing this to our attention and will share your feedback with our team.
I like that this product comes each…
I like that this product comes each month, automatically
10 de agosto de 2026
Resposta da Natural Healthy Concepts
Thank you so much for the 5-star review, Bon! We're glad the subscription process has been easy and reliable for you. Thanks for choosing NHC!
Website site was easy to navigate
Website site was easy to navigate, found what I was looking for quickly. Payment was also easy to navigate and make payment
10 de agosto de 2026
Resposta da Natural Healthy Concepts
Thank you for sharing your experience! We’re glad to hear you found the website easy to navigate and were able to quickly find what you needed. It’s great to know the checkout process was just as smooth. We appreciate you choosing NHC!
Sale of expired product
I bought a product and paid for expedited shipping. When it arrived, it had only 30 days left until expiration; I requested a return, but NHC said I have to pay for the return label. I’ve never seen anything like it. The irresponsibility lies with NHC, not me, yet I’m the one bearing the cost of the problem. Zero-star rating for the store.
5 de agosto de 2026
Resposta da Natural Healthy Concepts
We’re very sorry for the frustration you experienced. Receiving a product with only 30 days remaining before expiration, especially after paying for expedited shipping, is certainly not the experience we want for our customers.
We’d like the opportunity to make this right and are reaching out to you directly to resolve this.
Unanswered inquiry of a serious nature. Disappointed!
I sent a very serious inquiry about the product I ordered through your website via "contact us" submission and it has gone unanswered. Disappointed, to say the least.
4 de agosto de 2026
Resposta da Natural Healthy Concepts
Thank you for bringing this to our attention. We’re very sorry your inquiry went unanswered, especially given the importance of your concern. That’s not the level of service we want to provide. We’ll be reaching out to you directly to make sure your questions are addressed and this is properly resolved.
I was able to obtain from NHC a product…
I was able to obtain from NHC a product that was made and processed in America and not China!
10 de agosto de 2026
Resposta da Natural Healthy Concepts
Thank you for taking the time to share this! We’re glad we were able to help you find a product that meets your preferences!
Got my product in a timely fashion.
10 de agosto de 2026
Resposta da Natural Healthy Concepts
So glad your order got to you quickly — that's exactly what we aim for. Thank you for being part of the NHC family!
I used to get delivery within on to two…
I used to get delivery within on to two days. I don't think the web page is as good as the old set up.
29 de julho de 2026
Resposta da Natural Healthy Concepts
We’re sorry the recent changes to our website and longer delivery times have made the experience less convenient than it used to be. We understand how frustrating it can be when you’re accustomed to receiving your orders quickly. We appreciate you being a long-time customer and sharing where we can improve.
No customer service help
USPS did not deliver my package, left voicemail and emails for help in getting my order, still have gotten zero response from NHC after multiple emails and calls
5 de agosto de 2026
Resposta da Natural Healthy Concepts
We’re very sorry to hear about this experience. We understand how frustrating it must be to have a package that wasn’t delivered and then have difficulty getting the help you needed from our team. That’s certainly not the level of communication or support we want to provide. We will be contacting you directly to help make this right.
Resposta da Natural Healthy Concepts
Hi Linda, thank you so much for the kind words! We're so glad our team could take good care of you and that you found prices you were happy with. We look forward to serving you again soon!
Resposta da Natural Healthy Concepts
Thank you for the great review! We're so glad ordering was quick and easy for you. We appreciate you taking the time to share this.
Your new website is so slow
Your new website is so slow, it's unusable. As much as I'd like to use NHC, I can't after trying many times.
3 de agosto de 2026
Resposta da Natural Healthy Concepts
We’re so sorry to hear that our new website has made it difficult for you to shop with NHC. We understand how frustrating it is when a slow or unresponsive site gets in the way of placing an order. We truly appreciate you taking the time to share this feedback, and we’ll make sure it’s passed along to our team as we continue working to improve the experience. We hope we can provide you with a smoother shopping experience in the future!
A Experiência Trustpilot
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