Nineminutewill Opiniões 

57
TrustScore: 3.5 em 5

3,5

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Classificada 4 em 5 estrelas

My personal circumstances had changed, and I was in a situation where I needed to cancel my will with Nineminutewill. At first I was very worried as I had read some reviews stating that they charg... Ver mais

Classificada 1 em 5 estrelas

This company are disgusting they put my sister though hell after losing her husband The experience happened when she at her most vulnerable but this is what they play on her metal health was seve... Ver mais

Classificada 5 em 5 estrelas

I cancelled my will recently with this company and as was made clear from the start there were fees due for cancellation. However due to the financial situation I was in I contacted Steven who made... Ver mais

Informações sobre a empresa

  1. Serviços jurídicos

Escrito pela empresa

Nine Minute Will offers single and mirror Wills online. Completely Hassle Free. Easy and Quick Online Questionaire.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

57 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 60% das suas opiniões negativas

Geralmente responde dentro de uma semana

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3,5

Todas as opiniões

(57)

16 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Read the terms very carefully before using this service

I would strongly recommend reading the full terms and conditions very carefully before using this service.

My experience has been very disappointing. What appeared to be a low-cost will-writing service later resulted in a dispute over archive / retrieval / cancellation-related charges.

In my case, when I queried dealing with the will, a £15 postal charge was specifically mentioned in correspondence. However, I do not believe the larger charge later pursued was clearly highlighted to me at the relevant decision-making point.

I disputed the invoice and asked questions about the basis of the charge, the status of the will, what action had actually been taken, and why the larger charge had not been clearly flagged in the same way as the £15 postal charge. I did not feel those concerns were properly addressed. Instead, I was threatened with County Court proceedings if payment was not made.

I have paid the invoice under protest to avoid the time, stress and escalation of court proceedings, but I do not accept that the charge was fairly or clearly communicated when it mattered.

I am also raising the matter through appropriate consumer advice channels because I believe consumers should be clearly warned about any storage, retrieval, cancellation or executor-related charges before committing to this type of service.

Based on my experience, I would not use this company again. I would use a regulated solicitor for a will instead.

30 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Bad experience!

My experience as a customer was not very positive with this company

11 de junho de 2026
Opinião espontânea
logótipo da Nineminutewill

Resposta da Nineminutewill

You are NOT a customer of ours, you have been forced to take down at least 1 previous review because it was inaccurate and libellous.

Classificada 1 em 5 estrelas

If I could give this company a 0

If I could give this company a 0, I would! DO NOT USE THIS COMPANY. Absolute set of scammers! They will take every penny you have.
Losing a loved one is a terrible experience as it is, then having to deal with these robbers taking everything your loved one left is just disgusting.

4 de maio de 2026
Opinião espontânea
logótipo da Nineminutewill

Resposta da Nineminutewill

How very odd. You are not a client of ours. You called twice today to state that you were the relative of one of our clients who has passed away and that you were aware that our client had appointed us as their Executors. You repeatedly refused to provide us with the name of our client. It would be against the Law to discuss a clients Will without their permission or a death certificate. Thus we were unable to assist you. At no time did you ask any questions about cost, IF ANY. You refused to allow a two way conversation and kept interrupting answers. As such I was unable to help you. If you would like to discuss this further feel free to contact us by email - christine@medex-wills.co.uk

Classificada 1 em 5 estrelas

Beware of this company

Beware of this company, by signing you are making them executors of the will and they will charge through the nose at the other end!!

28 de fevereiro de 2026
Opinião espontânea
logótipo da Nineminutewill

Resposta da Nineminutewill

This is entirely untrue. Testators (the person making a Will) appoint Executors of their own choice.

Classificada 5 em 5 estrelas

Quick

Quick, easy, excellent service. Well done Nine Minute Will. You were a massive help when Mum passed away

9 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Such a big help

Such a big help, we are so glad to have used NMW, their service was amazing at a difficult time for all of us.

12 de dezembro de 2025
Opinião espontânea

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