Had dealings with Georgia at Northgate about 2 years ago and her customer service/care was amazing. Had to take my van in recently and was very glad to see Georgia back and glad to see her custome... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit AA Butterly Avenue, Questor Dartford, DA11JG Dartford, Kent, GB
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Leia as opiniões dos outros
Natalie and Karen at Dartford Branch are great. They always meet you with a smile and keep you updated with progress on the work being undertaken. The mechanics work really quickly on solving any i... Ver mais
A empresa respondeu
Every time I visit Northgat Dartford for the annual service or MOT of the Van and also when I contact Dartford branch about existing issues with the Van, I am treated with courtesy and skill espec... Ver mais
A empresa respondeu
We've been a NVH customer for a few years, we called them to discuss the provision of electric vans... The area manager put together a proposal that exactly meets our requirements NVH flexible rent... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Escrito pela empresa
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Informações de contacto
Unit AA Butterly Avenue, Questor Dartford, DA11JG, Dartford, Kent, Reino Unido
- 01322 941400
4,9
Excelente
186 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Service is still excellent here.
9 de outubro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Thank you for taking the time to leave your positive feedback. Providing a 5* service to our customers is what we aim to do and Its wonderful to hear this has been demonstrated by our Dartford branch! I am sure the team will be delighted to see your comments.
Thank you for choosing Northgate!
Take care, Emma.
The welcome was warm and friendly
The welcome was warm and friendly. The paperwork was professionally presented, I got my vehicle back within the time given. Dartford branch is very efficiently run. Natalie and Taylor were fantastic
8 de outubro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Thank you for your 5* review Ian.
Its wonderful to see your vehicle has been dealt with in a timely manner.
We really appreciate your feedback.
Take Care,
Adele Bates
Resposta da Northgate Vehicle Hire - Dartford
Thank you for your 5* review Elliot.
Its wonderful to see your vehicle has been dealt with in a timely manner.
We really appreciate your feedback.
Take Care,
Beth Kell
Georgia was polite and helpful on…
Georgia was polite and helpful on reception and Lee was a Star helping unload and load the new van. Had a cheeky hot chocolate too. Great experience and Team.
30 de setembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Thank you for taking the time to leave your positive feedback Nadine.
Providing a 5* service to our customers is what we aim to do and Its wonderful to hear this has been demonstrated by Georgia and Lee at the Dartford branch, even just a cup of hot chocolate can make all the difference to your visit!
I am sure they will be delighted to see your comments.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Had to get a replacement vehicle and…
Had to get a replacement vehicle and Georgia went above and beyond to get me a vehicle will definitely recommend Dartford northgate
5 de outubro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Hello Michael, thank you so much for your 5 star review!
We are so pleased to hear that Georgia was able to provide you with high quality customer service, which is what we take pride in the most here at Northgate.
I am sure Georgia and the team will be thrilled to hear your feedback!
We look forward to working with you long into the future.
Take Care,
Beth Kell
Very quick
Very helpful people very polite. And very quick at doing the work on the vehicle great company to get your vehicle hire from.
4 de outubro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Thank you for your wonderful review Iain!
We are delighted to hear that you were really pleased with the service provided from Dartford.
It's great to know that we were able to accommodate your needs and get your vehicle repaired quickly.
Your satisfaction is our priority, and your feedback means a lot to us.
Thank you for choosing Northgate.
Take Care,
Beth kell
Very nice people and really helpful
4 de outubro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Thank you for your feedback, David!
We are pleased to hear that the Team at Dartford provided you with the 5* service in which we aim to deliver.
Thank you for choosing Northgate as your vehicle provider.
Take Care,
Beth Kell
Resposta da Northgate Vehicle Hire - Dartford
Thank you for taking the time to share your positive experience with us, Emily.
We really appreciate your kind words.
At Northgate, we take pride in our team's dedication to excellent service, and it's wonderful to see that reflected in your feedback.
Take care,
Adele
Fixed the problem in a timely and…
Fixed the problem in a timely and professional manner.
Alfie ✓
27 de setembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Hi John, thank you for taking the time to post a review! We are very pleased to hear that your vehicle issue was resolved in a timely and professional manner. It is always our pleasure to provide a fast and seamless service to our amazing customers! Once again, we really appreciate your feedback! Take care, Emma.
Northgate Dartford
Thank you to Natalie for meeting me in her own time this evening to swap the vans over due to a fault with the hire van she gone far and beyond
26 de setembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Thank you so much for taking the time to leave such an excellent review, James!
It is lovely to hear that Natalie has gone above and beyond for you and ensured you had a suitable vehicle, it sounds like your experience with Natalie has been such a real positive one.
I am sure Natalie will be over the moon to see your comments.
Thank you for choosing Northgate as your vehicle provider.
Take Care,
Beth Kell
Fantastic service from both Karen and…
Fantastic service from both Karen and Natalie, every time I come into Northgate these two ladies are so helpful and polite and go above and beyond to make my visit as easy and smooth as possible
26 de setembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Thank you for your lovely feedback!
We strive to provide a seamless experience for our valued customers and I am delighted to hear that Karen and Natalie did exactly that!
It's always nice to hear about experiences like yours where dedicated individuals go the extra mile to assist customers.
We appreciate you taking the time to leave such a lovely review.
Thank you for choosing Northgate.
Take care,
Beth Kell
Great service and really efficient…
Great service and really efficient especially from Natalie who was really helpful
26 de setembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Thank you for your wonderful feedback!
We are delighted to hear that you were really pleased with the service provided by Natalie from the Dartford branch, providing a high quality service is our aim and its wonderful to see this reflected in your review.
We look forward to working with you long into the future.
Take Care,
Beth Kell
Very accommodating and usually get any…
Very accommodating and usually get any issues sorted as quickly as they can. Very friendly
26 de setembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Hello James, thank you so much for your 5 star review!
Its wonderful to hear that our Dartford depot have provided you with excellent service.
Its always a pleasure to provide a high quality service to all our customers.
We really appreciate you taking the time to leave your kind comments.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Best service by far
I have 8 rented vans from this branch and every time I need support for van service or any other services the team is on point. The girls from the Workshop, Karen and Natalie always provide me with top notch support and on time bookings. While the girls from Rentals, Georgia and Chloe, have the best customer service I’ve seen and have a loan on ready for when my vans are in their shop for service or any kind of repairs.
All and all very good experience. Loved it.
26 de setembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Hi Robert, thank you so much for your 5 star review!
We are so pleased to hear that all of the team at Dartford have been able to provide you with an amazing customer experience in the time you have been with us.
We will always aim to go above and beyond for our customers and provide the best service we can and and your feedback truly validates our efforts.
I am sure Karen, Natalie, Georgia, Chloe and the rest of the team at Dartford will be thrilled to hear your lovely comments!
Thank you for choosing Northgate.
Take Care,
Beth Kell
Spoke to Chloe and Georgia was very…
Spoke to Chloe and Georgia was very friendly and helpful. Highly recommend
25 de setembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Thank you so much for your lovely review!
We are delighted to hear that you had an excellent experience with Chloe and Georgia in Croydon.
I am sure they will the thrilled to see your kind comments.
Your feedback means a lot to us, and we truly appreciate your support.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Happy with time taken today
Happy with time taken today, got offered teas and coffee very friendly customer service.
25 de setembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Hi MitchelI, thank you for the wonderful feedback you provided about your recent customer experience with our Dartford branch today. It's truly rewarding to know that your encounter with Northgate has been a positive and satisfying one and you appreciated the refreshments provided!
Your choice to trust Northgate as your preferred vehicle provider means a lot to us, and we are committed to delivering 5* services to you consistently. Our team is excited to work with you for many more years to come, and we assure you that your satisfaction will remain our top priority. we really appreciate your feedback.
Take Care, Emma.
Good timing on service
Good timing on service, friendly staff, drinks and toilets available.
25 de setembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Thank you for taking the time to leave your positive review! We're delighted to hear that your visit for a vehicle service went smoothly and our Dartford staff provided a friendly customer service. Providing timely and professional service is our goal, and we're glad you appreciated the refreshments during your wait. We look forward to working with you long into the future! Take care, Emma.
Quick and efficient would definitely…
Quick and efficient would definitely use again vehicle was sluggish so walked in here without an appointment. They saw me stright away and sorted it. Super friendly staff
24 de setembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Hi Michael, I'm delighted to hear that your issue with the van was resolved promptly and that you had such a positive experience at our Dartford branch. It's wonderful to hear that their friendly service has made your visit a pleasant experience. We look forward to working with you long into the future. Thank you for choosing Northgate. Take care, Emma.
Karen & Natalie were very helpful
Karen & Natalie were very helpful
Excellent service
20 de setembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Thank you so much for your lovely review, Jeff!
We are delighted to hear that you had an excellent experience with Karen and Natalie from Dartford.
Your feedback means a lot to us, and we truly appreciate your support.
Thank you for choosing Northgate.
Take Care,
Beth Kell
I just wanted to say a big thank you to…
I just wanted to say a big thank you to all the workshop staff at the Dartford branch for always being so kind, honest and professional, Alfie goes above and beyond, he done a puncture repair on my car, he managed to fit me in and get it done all within an hour.
18 de setembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Dartford
Thank you for taking the time to leave such a detailed and positive review, Lucy.
We're delighted to hear that your visit for a vehicle repair went smoothly and that our team provided a kind, honest and professional service.
I am sure Alfie and the rest of the team at Dartford will be delighted with your feedback.
We look forward to working with you long into the future!
Take care,
Beth Kell
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