Chris and Amanda were really welcoming and helpful. We waited whilst our van received a minor service, which was fast and efficient and we were back out on site without significant disruption. Overal... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoBowesfield Crescent, Bowesfield Riverside Industrial Estate, TS18 3BL Stockton-On-Tees, North Yorkshire, GB
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Leia as opiniões dos outros
Chris provided an excellent service. This was our first time using Northgate van hire at Stockton, we arrived the vans were ready and waiting for us to collect, the paperwork went smoothly and any is... Ver mais
A empresa respondeu
As always. First class service. Friendly at reception. They’re both great with people, the lady, and the gentleman there. I recognise that we all need our vehicles up and running as soon as, however,... Ver mais
A empresa respondeu
My work van had a lot of issues that took me to the Stockton branch a lot. Chris and Amanda on the front desk are always so kind, welcoming and caring when I come in and always put my mind at rest tha... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Escrito pela empresa
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Informações de contacto
Bowesfield Crescent, Bowesfield Riverside Industrial Estate, TS18 3BL, Stockton-On-Tees, North Yorkshire, Reino Unido
- 01642 603732
4,8
Excelente
81 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Chris and Amanda were really welcoming…
Chris and Amanda were really welcoming and helpful. We waited whilst our van received a minor service, which was fast and efficient and we were back out on site without significant disruption.
Overall very impressed with the service offered at Northgate Stockton.
20 de outubro de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Thank you for your fantastic review, Adam!
We’re delighted to hear Chris and Amanda gave you such a warm welcome and were helpful throughout your visit. 😊
It’s great to know the team completed your van’s service quickly and efficiently, getting you back out on site with minimal disruption. 🚐💨
Thank you for your kind feedback about our Stockton team. We really appreciate your support!
Take care,
Emma
Chris and Amanda are a credit to the…
Chris and Amanda are a credit to the company. Top notch customer service and always smiling!
9 de outubro de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hello Haiden, thank you for your fantastic review!
We’re thrilled to hear Chris and Amanda are a real credit to the team and consistently provide top-notch customer service with a smile! 😄
We’ll be sure to pass your brilliant feedback on to them. They’ll be delighted to hear it! 🏆
Take care,
Emma
Chris and Amanda are very welcoming
Chris and Amanda are very welcoming and great customer service
9 de outubro de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Jamie, thank you for your lovely review!
We’re delighted to hear Chris and Amanda made you feel so welcome and provided great customer service. 🙌
We really appreciate your kind feedback and will be sure to pass it on to them!
Take care,
Emma
Always happy to help with a smile
Excellent customer service always helpful very friendly staff
9 de outubro de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hello Shaun, thank you for your lovely review!
We’re delighted to hear you consistently receive excellent customer service and find our team friendly and always happy to help. 🙌
We really appreciate your kind feedback and continued support! 💫
Take care,
Emma
Friendly warm welcome from Chris and…
Friendly warm welcome from Chris and Amanda on the desk
9 de outubro de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Thomas, thank you for your lovely review!
We’re so pleased to hear Chris and Amanda gave you such a friendly and warm welcome. 🌟
We really appreciate your kind feedback and will be sure to pass it on to them!
Take care,
Emma
Chris and Amanda are very helpful and…
Chris and Amanda are very helpful and polite great customer service
19 de agosto de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Jamie,
Thank you for your kind words.
We're so pleased to hear that Chris and Amanda provided such helpful and courteous service. Delivering a positive experience for our customers is always our goal, and your feedback is greatly appreciated.
We'll ensure these comments are passed onto them and the rest of the respective team.
Have a lovely day and thank you again for your review.
Take Care,
Emily
Chris and amanda friendly staff
Chris and amanda friendly staff, always helpful and try there best to deliever a profressional experience making u feel welcome while work is been carried out
19 de agosto de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi James,
We appreciate your kind feedback.
It's a delight to hear that Chris and Amanda made you feel welcome and provided a personal and professional service.
Our branches strive to deliver the best possible experience for our customers, and it's great to know their helpful approach had a positive impact while the work was being carried out. We will be sure to pass your comments on to them.
Thank you for taking the time to share your experience.
Take Care,
Emily
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Shay, thank you for your review!
We're delighted to hear that Chris and Amanda were spot on! 👏😊
Providing friendly, professional, and efficient service is what we strive for, so it's fantastic to know they made such a positive impression on your experience. ✨
We'll be sure to pass your kind words on to both Chris and Amanda. I'm sure they'll be pleased to hear your feedback!
Thank you for taking the time to share your review and for choosing Northgate. We truly appreciate your support and look forward to welcoming you again soon. 🚐
Take care,
Emma
Chris provided an excellent service.
Chris provided an excellent service.
This was our first time using Northgate van hire at Stockton, we arrived the vans were ready and waiting for us to collect, the paperwork went smoothly and any issues Chris dealt with in a professional , polite manor. On return we received the same excellent treatment. If we need this service again we would use Northgate and recommend others to do so.
23 de julho de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Martine, thank you for taking the time to share your experience!
We're delighted to hear that Chris provided you with excellent service during your first visit to our Stockton branch. It's great to know that your vans were ready for collection, the paperwork was straightforward, and Chris handled everything professionally and courteously from start to finish.
We're also pleased that your return experience was just as smooth. Providing a seamless and reliable service is what we strive for, so your feedback means a lot to the team.
Thank you for choosing Northgate Van Hire, and for your recommendation. We look forward to welcoming you back the next time you need us!
Take care,
Imogen
Chris and Maggie - fantastic!
Chris and Maggie were extremely welcoming, friendly and accommodating. They provided excellent updates and information.
Great stuff!!!
20 de julho de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi David, thank you for your fantastic review!
We're delighted to hear that Chris and Maggie made you feel so welcome and provided friendly, accommodating service throughout your visit. It's great to know they kept you well informed with excellent updates and information. We'll be sure to share your kind words with them.
Thank you for your support, and we look forward to seeing you again soon!
Take care,
Imogen
Great service from start to finish
Great service from start to finish. Chris and Amanda were very helpful.
13 de julho de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi there, thank you for your great review!
We're delighted to hear you received great service from start to finish. It's wonderful to know that Chris and Amanda were so helpful throughout your experience.
We'll be sure to pass your kind words on to them. Thank you for your feedback, and we look forward to welcoming you again in the future!
Take care,
Imogen
Reception staff Chris and Amanda are…
Reception staff Chris and Amanda are fantastic at their jobs, always eager to help with any problems that you may have. I would highly recommend this firm
13 de julho de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Dale, thank you so much for your wonderful review!
We're delighted to hear that Chris and Amanda have consistently provided you with such fantastic service. Their willingness to help and ensure our customers have the best possible experience is something we're very proud of, so your kind words will mean a great deal to them.
Thank you for your recommendation and for taking the time to share your feedback. We really appreciate your support and look forward to welcoming you again in the future!
Take care,
Imogen
Easy to deal with
Chris was accommodating and clearly communicating the booking and repairs process, very easy to deal with.
13 de julho de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi John, thank you for your great review!
We're delighted to hear that Chris made the booking and repairs process clear and straightforward. Providing excellent communication and making things as easy as possible for our customers is something we really value, so it's wonderful to know Chris delivered on that.
We'll be sure to pass your kind words on to Chris. Thank you for your feedback, and we look forward to assisting you again in the future!
Take care,
Imogen
Northgate Stockton have looked after…
Northgate Stockton have looked after our company well, we lease cars for work and have always had excellent, friendly customer service. They are professional and make looking after your car an easy, pleasant experience. Very professional.
10 de julho de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Han, thank you for taking the time to share your feedback!
We're so pleased to hear that the team at Northgate Stockton has consistently provided you and your company with excellent, friendly service. It's great to know we've been able to make managing your leased vehicles as easy and hassle-free as possible.
We really appreciate your kind words and look forward to continuing to support you in the future!
Take care,
Imogen
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Glenn, thank you for your fantastic review!
We're delighted to hear that you had such a positive experience with our team. It's wonderful to know that everyone went above and beyond to help and made your visit a great one.
Thank you for choosing Northgate. We really appreciate your kind feedback and look forward to welcoming you back again soon!
Take care,
Imogen
Chris and Amanda on reception are…
Chris and Amanda on reception are fantastic. Nothing is too much for them
6 de julho de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Darren, thank you for your wonderful review!
We're delighted to hear that Chris and Amanda provided such fantastic service. It's great to know they were so helpful and always willing to go the extra mile to support you.
We'll be sure to pass your kind words on to them – they'll be thrilled to hear your feedback. Thank you for choosing Northgate, and we look forward to welcoming you back again soon!
Take care,
Imogen
Chris and Amanda were very helpful and…
Chris and Amanda were very helpful and friendly, I was made very welcome and directed immediately to the lovely coffee machine which was a bonus. Very good service
25 de junho de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Richy, thank you for your wonderful review!
We’re delighted to hear that Chris and Amanda made you feel so welcome and provided such friendly and helpful service.
It’s great to know they looked after you from the moment you arrived—and we're especially pleased that you enjoyed the coffee while you waited!
We’ll be sure to pass your kind feedback on to Chris and Amanda. Thank you for taking the time to share your experience, and we look forward to welcoming you again in the future.
Take care,
Imogen
Wonderful team
My work van has had lots of problems that made me a regular visitor to the Stockton branch. Chris and Amanda on the front desk are always so kind, happy and caring and always make me feel better and relaxed when I have an issue that it will be resolved. If there was a bigger issue they took the time to update me over the phone regularly if something had changed or they had found a different way to repair.
The workshop team became familiar with my van as well and would come and chat to me about the issue I was having and update me on what could be causing it and explained things to me in a simple way so that I could inform my company of what was happening.
Fabulous team at Stockton!
11 de junho de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Emily, thank you for taking the time to leave such a wonderful review.
While we're sorry to hear that you've experienced a number of issues with your work van, we're delighted to know that the team at Stockton helped make those situations easier to deal with.
It's fantastic to hear that Chris and Amanda have consistently provided such kind, caring, and reassuring service, helping you feel relaxed and confident that any issues would be resolved. Keeping customers informed is incredibly important to us, so we're especially pleased that they took the time to provide regular updates whenever repairs became more complex.
We're also grateful for your recognition of the workshop team. It's great to know they took the time to explain the issues clearly and keep you informed throughout the repair process, making it easier for you to update your company.
We'll be sure to share your kind words with Chris, Amanda, and the entire Stockton team. Thank you again for your feedback and support—it means a great deal to us.
Take care,
Imogen
Chris and Amanda
My work van had a lot of issues that took me to the Stockton branch a lot. Chris and Amanda on the front desk are always so kind, welcoming and caring when I come in and always put my mind at rest that the issue will be resolved one way or another. If there was a bigger issue and the van was away for a while they took the time to update me if something changed. They even went out of their way to show me how to drive an automatic as I had never driven one before. They are a fantastic front desk team. The workshop team are always helpful explaining the issues they find and helped me a lot when I needed to explain back to my company what was happening as well.
11 de junho de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Emily, thank you for taking the time to leave such a detailed and thoughtful review.
While we're sorry to hear that you've experienced ongoing issues with your work van, we're delighted to know that Chris and Amanda have consistently provided such kind, welcoming, and reassuring support throughout.
It's wonderful to hear that they kept you informed during longer repairs, took the time to explain things clearly, and even helped you build confidence by showing you how to drive an automatic vehicle. Going the extra mile for our customers is exactly what we strive for, and your comments are a fantastic reflection of their dedication.
We're also pleased to hear that our workshop team kept you informed and helped you understand the issues identified, making it easier for you to communicate updates back to your company.
We'll be sure to share your kind words with Chris, Amanda, and the wider Stockton team. Thank you again for your feedback and for recognising the efforts of everyone involved.
Take care,
Imogen
Front Desk First Impressions
Always helping, attentive and polite.
Credit to your company.
8 de junho de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Mark, thank you for your lovely review!
We’re really pleased to hear that you found our team helpful, attentive, and polite — that’s exactly the level of service we strive to deliver every day. Your kind words mean a lot to us. 🌟
Thank you for taking the time to share your feedback!
Take care,
Emma
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