Chris and Amanda were really welcoming and helpful. We waited whilst our van received a minor service, which was fast and efficient and we were back out on site without significant disruption. Overal... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoBowesfield Crescent, Bowesfield Riverside Industrial Estate, TS18 3BL Stockton-On-Tees, North Yorkshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Chris provided an excellent service. This was our first time using Northgate van hire at Stockton, we arrived the vans were ready and waiting for us to collect, the paperwork went smoothly and any is... Ver mais
A empresa respondeu
As always. First class service. Friendly at reception. They’re both great with people, the lady, and the gentleman there. I recognise that we all need our vehicles up and running as soon as, however,... Ver mais
A empresa respondeu
My work van had a lot of issues that took me to the Stockton branch a lot. Chris and Amanda on the front desk are always so kind, welcoming and caring when I come in and always put my mind at rest tha... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Escrito pela empresa
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Informações de contacto
Bowesfield Crescent, Bowesfield Riverside Industrial Estate, TS18 3BL, Stockton-On-Tees, North Yorkshire, Reino Unido
- 01642 603732
4,8
Excelente
81 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Chris and Amanda were excellent
Chris and Amanda were excellent, had constant updates on the van and service was quick and efficient
19 de janeiro de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Lewis, Thank you for your great feedback!
We’re delighted to hear that Chris and Amanda provided excellent service and kept you updated throughout. It’s fantastic that your van was looked after quickly and efficiently — that’s exactly the experience we aim to provide.
We’ll be sure to pass your kind words on to them!
Take care,
Imogen
Good people doing a good job
Having a contract with 9 vans on it, we are in here almost as much as at my own work.
Chris and Amanda are always a cheerful welcoming face. Doing everything they can to help you and and get your issues sorted.
16 de janeiro de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Michael, thank you for sharing your feedback with us!
As a valued customer with a fleet of nine vans, it’s great to hear that your visits feel familiar and welcoming. Chris and Amanda will be so pleased to know they’re always cheerful, approachable, and helpful in getting any issues resolved for you.
We truly appreciate your continued trust in us and look forward to supporting you again soon.
Take care,
Emma
Amanda and Chris were really good and…
Amanda and Chris were really good and helpful very friendly staff and sorted everything out would definitely recommend north gate Stockton if if you need to hire a vehicle thank yous again
9 de janeiro de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Lee,
Thank you for taking the time to share your experience with us. We’re really pleased to hear that everything was handled smoothly and that you felt well supported during your visit. Creating a welcoming and helpful environment is important to us, so it’s great to know the team made a positive impression.
Amanda and Chris will be delighted to see your kind comments. Your recommendation means a lot to the Stockton team, and we truly appreciate your support. If you ever need a vehicle again, we’ll be more than happy to help.
Take Care,
Emily
Fantastic experience at northgate…
Fantastic experience at northgate stockton. Very informative and polite staff, Inparticularly Amanda and Chris who have such a friendly personalities and clearly are extremely competent. Someone give them a pay rise before NASA or GOOGLE snap them up.
9 de janeiro de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Nathan, thank you so much for this fantastic review!
We’re delighted to hear you had such a great experience at our Northgate Stockton branch. Amanda and Chris will be thrilled to read your comments – they really do have a knack for combining friendliness with expertise! We’ll be sure to pass on your kind words (and the pay rise suggestion 😉).
Thanks again for choosing us, and we look forward to helping you again in the future.
Take care,
Imogen
Good customer service very friendly
Good customer service very friendly
16 de dezembro de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Doug, thank you for your kind review!
We’re really pleased to hear that you found our customer service friendly.
Your feedback is much appreciated, and we hope to see you again soon 😊
Take care,
Imogen
Very grateful to Ben for working…
Very grateful to Ben for working through his lunch to get me away quicker
Fab service thanks again Ben
8 de outubro de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hi Jordon, thank you so much for your kind words!
We’re thrilled to hear that Ben went above and beyond by working through his lunch to help you out. We’ll be sure to pass on your thanks—he’ll really appreciate it!
Thanks again for sharing your experience. We look forward to assisting you again soon!
Take care,
Imogen
Experience of taking my van to northgate after engine problems
Amanda on reception was so helpful and friendly, really looked after me when my car was in and out of the garage instead of just booking cars in and out. Thank you
29 de maio de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Hello there, thank you so much for your kind words!
Amanda will be thrilled to hear she made your experience a positive one. We always strive to go beyond just booking cars in and out, and it’s wonderful to know you felt well looked after.
Thanks again for sharing your experience!
Take care,
Imogen
Excellent service
Excellent service
Had problem with van, called in this afternoon and they got on with fixing it straight away
Highly recommended
14 de março de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Thank you for your great feedback!
We're so pleased to hear that our team was able to assist you promptly and get your van sorted straight away.
Providing excellent service is our priority, and it’s fantastic to know we met your expectations.
We truly appreciate your recommendation and look forward to helping you again in the future!
Take Care,
Beth
Stockton, awesome experience as always
As always a very warm welcome when I arrived and walked me through thr paperwork and what would happen.
Craig the technician was fantastic explained the service and checks done and why it's handled differently being a hybrid.
Overall outstanding service and wouldn't go to any other branch.
7 de março de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Thank you for your wonderful feedback!
We're delighted to hear that you always receive a warm welcome and that Craig provided clear and thorough explanations about your vehicle’s service.
Your kind words mean a lot to us, and we truly appreciate your loyalty. We’ll be sure to pass your praise on to Craig and the team.
Thank you for choosing Northgate.
Take Care,
Beth
Customer Service is exceptional
I've visited Northgate in Stockton a few times for servicing, the odd little fault, replacement vehicle etc, the staff who I deal with the most Amanda and Chris are always great, always helpful, they bend over backwards to sort things out,you really don't need to change anything.
5 de março de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Thank you for your kind words and for taking the time to share your experience at Northgate Stockton.
We’re delighted to hear that Amanda and Chris have been so helpful and that you’ve consistently received great service from our team.
Your feedback means a lot to us, and we’re thrilled to know that we’re meeting your expectations—no changes needed!
We’ll be sure to pass on your compliments to Amanda, Chris and the team.
Thank you for choosing Northgate.
Take Care,
Beth
I have hired vans from northgate for…
I have hired vans from northgate for many years, It's always a pleasure to deal with Chris and Amanda at the front desk, always sevice with a smile and very helpful.
13 de fevereiro de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Thank you for your continued loyalty over the years, Mark!
We're delighted to hear that Chris and Amanda always provide you with a friendly and helpful service.
Your kind words mean a lot, and we'll be sure to pass them along to the team!
Thank you for choosing Northgate, we look forward to welcoming you back in the future.
Take Care,
Beth
Great experience
Just had a vehicle serviced at Northgate in Stockport. Chris and Amanda were welcoming and friendly and the service was completed really quickly. Much appreciated.
31 de janeiro de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Thank you so much for taking the time to leave such an excellent review.
It is great to see that your experience with Northgate has been such a positive one.
I am sure Chris and Amanda will be thrilled to see your comments.
Thank you for choosing Northgate.
Take Care,
Beth
Great service and very friendly
Great service and very friendly. Thanks team
23 de janeiro de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Thank you for your kind words!
We’re delighted to hear you received great service and found the team friendly.
Your support means a lot to us, and we look forward to helping you again in the future.
Take Care,
Beth
Work Van Visit
I visited for the first time last week and again today, my first time dropping off a works van and putting it in for a service. Both Chris and Amanda instantly made me feel at ease with their patience and kindness with what they required from me. They were both in good spirits which made the interaction even better, especially at this time of year! Incredible customer service from both and I look forward to bringing the van in the next time
3 de dezembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Thank you for your wonderful feedback!
We're thrilled to hear that your first visit was made so seamless and pleasant by Chris and Amanda.
It’s fantastic to know they provided such patient, kind, and cheerful service, especially during this busy time of year.
Your kind words mean a lot to us, and we’ll be sure to share them with the team.
We look forward to welcoming you back for your next visit.
Have a lovely Christmas 🎅
Take Care,
Beth Kell
Chris and Amanda are always helpful and…
Chris and Amanda are always helpful and very friendly and make you feel you welcome.
Both are very professional with there jobs. Keep the good work up guys and job well done.
Leigh.
3 de dezembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Thank you for your kind words, Leigh!
We’re delighted to hear that Chris and Amanda consistently provide such friendly, professional, and welcoming service.
We really appreciate you taking the time to share your experience, your recognition of their efforts means a lot, and we’ll be sure to pass along your feedback to them.
We look forward to welcoming you back in the future.
Have a lovely Christmas ⛄
Take Care,
Beth Kell
Had an urgent problem with my van and…
Had an urgent problem with my van and Northgate Stockton fitted me in with no notice, and fixed the issue while I waited. Friendly professional service, and free frothy coffee! Thanks to Chris and Amanda.
28 de novembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Thank you for sharing your experience! It's fantastic to hear that the team at Northgate Stockton was able to assist you so promptly and efficiently, especially without prior notice.
Chris and Amanda will be thrilled to know their friendly and professional service made such a positive impression. And who doesn’t love a free frothy coffee to top it all off?
We look forward to welcoming you back again in the future.
Thank you for your kind words!
Take Care,
Beth Kell
Chris and Amanda very happy alway smile…
Chris and Amanda very happy alway smile when arriving
Good with issue u have and are very happy to help go above and beyond there duty
21 de novembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Thank you for your kind words, Danny!
We’re so happy to hear that Chris and Amanda always greet you with a smile and go above and beyond to help with any issues.
t’s great to know their efforts have made a positive impact on your visit.
We truly appreciate your feedback and I am sure the team at Stockton will be over the moon with your kind words.
Thank you for choosing Northgate 😊
Take Care,
Beth Kell
Brilliant customer care
The guys and women on thr front desk have always been fantastic. Always helped me as much as possible. Couldn't ask for better customer care
21 de novembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Thank you for your leaving us such lovely feedback, Lee!
We're thrilled to hear that the team at the front desk has consistently provided fantastic service and exceptional customer care.
Your kind words mean a lot to us, and we look forward to continuing to assist you in the future! 😊
Thank you for choosing Northgate.
Take Care,
Beth Kell
Amazing service as always from Amanda & Chris
Amanda & Chris always so helpful and go the extra mile! Will continue to support them and the Stockton branch
7 de novembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Thank you so much for taking the time to leave such a wonderful review, Kirsty.
Putting our customers first is what we do, and I am delighted to hear that the Amanda and Chris from Stockton have demonstrated this during your visit.
I am sure all staff at the branch will be thrilled to see your feedback.
We look forward to welcoming your back in the future.
Take Care,
Beth Kell
Amanda and Chris are both lovely people…
Amanda and Chris are both lovely people who go above and beyond to help.
Thank you so much!!
7 de novembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Stockton-On-Tees
Thank you for your kind words, Kayley!
We're delighted to hear that you had a wonderful experience at the depot in Stockton and the team went above and beyond for you during your visit.
Providing excellent customer service is a top priority for us, and we appreciate your acknowledgment of our efforts.
Thank you for choosing Northgate.
Take Care,
Beth Kell
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.