Used Nutri Drinks for our young people who have Arfid - these have literally been a life saver in times of food restrictions. The company has all the flavours we need and ordering is quick and easy.... Ver mais
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Tried to do a repeat online order & it failed twice, so for the first time I called Nutri Drinks directly. The customer service was excellent & processed my order over the phone, with out any issues.... Ver mais
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They had what I needed in stock, and when something wasn't available they phoned me up to find an appropriate alternative. I also had to return something from a previous purchase and when I called for... Ver mais
A empresa respondeu
ENSURE COMPACT 6X3 WAS PACKED IN A FLIMSY BOX BY NUTRIDRINKS. A BUBBLE WRAP WAS THROWN ON TOP. THERE WAS NO ATTEMPT WHATSOEVER TO PUT BUBBLE WRAP IN BETWEEN THE PACKS TO PREVENT THE PRODUCTS B... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Fortisip High Energy Strawberry(B)Ensure Plus Banana (Bottle)Fortisip Extra Vanilla (Bottle)Ensure Plus Vanilla(Bottle)FortijuiceFortisip Extra Starter PackMaxijul Super Soluble Dietary SupplementNeocate LCP (Special Diet Food)Ensure Plus Fibre Fr
Informações de contacto
Reino Unido
- www.nutridrinks.co.uk
4,1
Bom
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent delivery service arrived on…
Excellent delivery service arrived on time.
13 de fevereiro de 2024
Resposta da Nutri Drinks
Good afternoon Linda,
Thank you for taking the time to send us your review, we really appreciate it.
The NutriDrinks team
The drinks are great
The drinks are great, the order came a day early! What more can I say!
13 de fevereiro de 2024
Resposta da Nutri Drinks
Good afternoon Valerie,
Thank you for taking the time to send us your review, we really appreciate it.
The NutriDrinks team
If only others were as good!
Prompt service and contact when the product wasn't available with a request to make a swap - which was eminently acceptable
2 de fevereiro de 2024
Resposta da Nutri Drinks
Good afternoon Jo,
Thank you for taking the time to send us your review, we really appreciate it.
The NutriDrinks team
Resposta da Nutri Drinks
Good afternoon Norville,
Thank you for taking the time to send us your review, we really appreciate it.
The NutriDrinks team
Kept us informed with email updates
Kept us informed with email updates. Satisfied with the delivery time and price.
12 de fevereiro de 2024
Resposta da Nutri Drinks
Good afternoon Leslie,
Thank you for taking the time to send us your review, we really appreciate it.
The NutriDrinks team
Product arrived and contents of box was…
Product arrived and contents of box was all intact.
Next day delivery did not happen. DHL send email saying delivery was delayed and would arrive the next day. Parcel box arrived really dented. Box was much larger than one layer at least large enough for 4 layers of bottles.
Fortunately Ensure bottles were safe, undamaged.
12 de fevereiro de 2024
Resposta da Nutri Drinks
Good afternoon Marilyn,
Thank you for taking the time to send us your review, we really appreciate it.
We have passed your query to our DHL acount managr to prevent this issue from happening in the future.
The NutriDrinks team
Absolutely fantastic
31 de janeiro de 2024
Resposta da Nutri Drinks
Good afternoon Ahmad,
Thank you for taking the time to send us your review, we really appreciate it.
The NutriDrinks team
Products with too close expiry date and no shame about it
Following a purchase order that l made in November, they sent me products that expire 1st Feb and when l recognised and contacted them, they said there is nothing they can do.
30 de janeiro de 2024
Resposta da Nutri Drinks
Good morning Ayca,
Thank you for your feedback.
I can see that you the order you have placed in Januray, #000018815, was for a special offer of Infatrini with February expiry date and that is the product we have sent.
We cannot accept a return/refund of a product that has ben sent correctly, feel free to check our Ts & Cs here: https://www.nutridrinks.co.uk/terms-conditions.
Thank you again,
The NutriDrinks team
overall easy ordering and delivered all…
overall easy ordering and delivered all in time.
My only suggestion would be able to pick and choose your own flavours to make up your own personal mixed box of 10 instead of them being made up for you, only because some flavours aren't always as palatable to drink as others
29 de janeiro de 2024
Resposta da Nutri Drinks
Good morning Lorraine,
Thank you for your feedback, we really appreciate it.
The mixed box comes already pre-made and we are not able to change it, apologies for this.
Thank you for your support!
The NutriDrinks team
Resposta da Nutri Drinks
Good afternoon Brian,
Thank you for taking the time to send us your review, we really appreciate it.
The NutriDrinks team
Resposta da Nutri Drinks
Good afternoon Lisa,
Thank you for taking the time to send us your review, we really appreciate it.
The NutriDrinks team
Resposta da Nutri Drinks
Good afternoon Vivien,
Thank you for taking the time to send us your review, we really appreciate it.
The NutriDrinks team
Swift service
My wife has a cancer diagnosis. Supplements - apparently - need to come via dietician - one month wait for appointment with them - so purchased through Nutri Drinks - who offered the choice we were looking for and only a 2 day wait - nice result
31 de janeiro de 2024
Resposta da Nutri Drinks
Good morning Tim,
Thank you for taking the time to send us your review, we really appreciate it. We are glad that these products are helping your wife.
The NutriDrinks team
took a bit long to arrive but it was…
took a bit long to arrive but it was amazing !
19 de janeiro de 2024
Resposta da Nutri Drinks
Good morning Rasia,
Thank you for taking the time to send us your review, we really appreciate it.
I can see that you have placed the order on a Thursday evening and your order was despatched on Friday with tdelivery on Monday, which was the next working day.
The NutriDrinks team
Very good service
19 de janeiro de 2024
Resposta da Nutri Drinks
Good morning Galina,
Thank you for taking the time to send us your review, we really appreciate it.
The NutriDrinks team
Would recommend
Lots of choice. Fast and efficient delivery. Would recommend.
18 de janeiro de 2024
Opinião espontânea
Resposta da Nutri Drinks
Dear customer,
Thank you for taking the time to send us your review, we really appreciate it.
The NutriDrinks team
Falsely advertised product that…
Falsely advertised product that actually doesn’t even exist!
Sent wrong product because the one I ordered actually isn’t even a real thing!
AWFUL DONT BUY FROM HERE
29 de janeiro de 2024
Resposta da Nutri Drinks
Good afternoon Rebecca,
Thank you fo your feedback.
Apologies for the issue with your order, there was a mistake on the product listing which has now been rectfied and we are working hard to re-check the rest of the lines to make sure that it does not happen again.
Sorry for the inconvenience.
The NutriDrinks team.
Resposta da Nutri Drinks
Good morning Michael,
Thank you for taking the time to send us your review, we really appreciate it.
The NutriDrinks team
An excellent product,although a little…
An excellent product,although a little expensive for something that is much needed.
24 de janeiro de 2024
Resposta da Nutri Drinks
Good afternoon Sandra,
Thank you for taking the time to send us your review, we really appreciate it.
The NutriDrinks team
Took 6 days to deliver at a cost of…
Took 6 days to deliver at a cost of £10.95: v slow.
23 de janeiro de 2024
Resposta da Nutri Drinks
Good afternoon Julie,
Thank you for your feedback.
I can see that you did place your order on Friday 19th of January after 11:00 am, therefore your order was processed the next working day, in this case Monday 23rd of January.
As per our Delivery Policy, https://www.nutridrinks.co.uk/delivery-policy, all Northern Ireland orders are delivered 48 hours after despatch, that wold be the 25th of January, which is the date you have receied the parcel.
Regarding the cost, that is the standard shipping cost to NI.
I hope this has not caused any inonvenience.
Thank you,
The NutriDrinks team
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