NZ Van Lines Opiniões 

New Plymouth branch provided good service , Jo was friendly and very helpful with information when packing for overseas and did her due diligence to ask her boss when she didn’t have the answer , would use them again, thanks team , Ian Williams

First they quoted wrong and over charged then didn’t refund same as the over charge. When delivered our TV’s were broken only a few months old, 75’, 85’ unusable and they didn’t support or stand by their service. $25k we spent and $2k insurance to get screwed over by NZ Vanlines. Their staff also used our toilet, blocked it so bad had to dig it out by hand to unblock, they didn’t even mention it we found it later.

We had a fantastic experience with NZ Van Lines in Palmerston North and couldn’t recommend them highly enough!

A huge thank you to Caleb, Zach, Nate, George, Lee, Dave and Lance. The whole team was incredibly fast, professional and well organised. They emptied our entire house quickly, carefully dismantled and transported everything, and put it all back together at the new house. Everything arrived in perfect condition — not a single thing was damaged.

We also called them afterwards to collect all the used cardboard boxes, and they came straight away without any hassle.

Fantastic service from start to finish. The boys were absolute legends and made the whole move so easy and stress-free. ⭐️⭐️⭐️⭐️⭐️

Highly recommended!

Great initial interaction with admin staff and leaders. The explanation of how the process worked, who would be involved, and the timeline was important for pre-planning. In a nutshell, the service was second to none. I moved from Rotorua to Opotiki; it went exceptionally well, considering the size of the move. The staff involved included Jedi, Joel, Dee, Richard, and Mark, a team from Tauriko, Tauranga. If I were to make a negative comment, it would have to be the packing of cups and plates lined with pillow slips; yes, it is a cultural thing. There was no shortage of plain paper. Nonetheless, thanks for everything. Mauri ora.

We moved furniture from NZ to Melbourne and the service was incredible. They picked up our stuff , they fully packed everything, and they delivered to our door in Melbourne The service was fast, friendly and we didn’t have any surprises or extra charges. They gave us a quote up front and made the process straightforward.
For all the stressful things that relocation brings, NZ Van Lines really surprised us.
Thank you for your great service

The service by Mike and the pickup team of Jedi and Dee of NZ Van Lines Tauranga was great.
Polite people that turned up when they said they would, also great communication throughout the whole process.

We relocated from NZ to Australia, the whole experience was unforgetable, we ended up with lost boxes, which were never to be found. Our TV was smashed, art work frames destroyed and boxes completely smashed and to demonstrate how rough it was handled a metal tool box was bent up and tools lost. Complaints were just referred to our insurer, representatives of NZ Van Lines took no responsibility or offered any help. Big tip dont send anything that you value, because they wont value it themselves.

Tiffany and Ray were professional and respectful and made packing day a stress free experience for our family members. I highly recommend them to future clients.

I had to pay the initial first quote of 13.13m3 upfront but on the day of the removal my amount was a lot lower. I was never given a final quote although I emailed many times for it. When I received my consignment and paperwork back in the UK it said my move was only 10m3. I emailed many times for this refund with the evidence supplied and they still didn't even reply but are willing to keep the overpayment of $2500.
Don't use these dishonest scumbags.
Ref: 10256437

The team of Ray, Geoffro, and Artem were friendly quick and efficient.
Highly recommend

Jordan and Caleb arrived on time and unpacked my shipping from the UK seamlessly.
They were efficient, kind and good humoured throughout and I cannot recommend NZVL’s highly enough.
Thank you guys, you are a credit to your company.

Great service, easy to deal with. Our crew:Logan, Darren, Steven M, Lindsay!

We had a great experience with NZ Van Lines from start to finish. From the initial engagement, their responses were quick and detailed, answering all of our questions clearly.
Jaz was superb—she organised the initial inspection seamlessly, provided a prompt quote, and was very informative throughout the process. On moving day, Darren and Steven M arrived on time, were polite in all interactions, and handled our furniture with great care.
We would highly recommend NZ Van Lines to our friends, family, and the wider community.

We moved from Whangarei to Waikanae without a hitch. Nothing broken. Huge thanks to the boys who unpacked Steral, muzz, shane, jon and pete (hope names right !). Would totally recommend.

Terrible, terrible service. Not only did they charge me almost the same amount to ship a half pallet full of already inventoried items to USA as another quote i received that included packing up my whole house and furniture, inventory, shipping, and unpacking at the destination (I only went with van lines because the other company said they couldn't meet my date requirements). But now it has been over 2 months since I arrived in USA and my pallet is still sitting in Auckland.
Literally the reason I went with them was that they gave me a date of arrival around 3 weeks after I got here. The company I turned down in favour of vanlines was only going to be a week later than van lines quoted. Now I've had to buy duplicates of a lot of things that are in my package and van lines are telling me my package is still 5 or more weeks away.
Absolute ripoff, it is obvious they don't care at all, they jacked their prices up about 5x more than the price of shipping anywhere else increased and I made the mistake of going with them purely because they claimed prompt and efficient service.
Never again

Work rate was astounding and it was a big job. The Cromwell team of Logan, Ashley,
Darren and Steven were attentive, very efficient and careful and it was a very physical project!
Thank You
Alan Coull

Ref: 10236865
NZ movers were competitive in pricing, that was the best they got.
Secured the custom with an "underestimated" sqft, we receive an email from another member basically stating their estimator underquoted and there may be a "little surplus invoicing", we questioned and asked "how are you sure verses say a incorrectly packed trailer"?
Nz movers relented, we offered to half costings etc, they declined. Result, numerous furniture items damaged.
We sent an email to one Daniel Kull about the damaged items and basically got a reply of "damage is on you if you do not pay the high price insurance", no ownership on NZ movers of the damaged items, we heard one of the "priced" items been dropped by staff.
Driver from Auckland reversed and damaged our fence, played very loud music the whole time at our new address.
NZ movers are a poorly organized business who refuse to accept their own failings, engage at your risk of damaged furniture in the least.

Thank you so much, Dave, Logan and Karama from Van lines Palmerston North. You were friendly, very efficient and made the move as easy as it could be.

David and Michelle

Excellent and efficient work from Troy and Tony

Joe, Jaden, Dan were fast and efficient for our unpacking in Christchurch. A great service at 5 stars.