First they quoted wrong and over charged then didn’t refund same as the over charge. When delivered our TV’s were broken only a few months old, 75’, 85’ unusable and they didn’t support or stand by th... Ver mais
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First they quoted wrong and over charged then didn’t refund same as the over charge. When delivered our TV’s were broken only a few months old, 75’, 85’ unusable and they didn’t support or stand by th... Ver mais
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We had a fantastic experience with NZ Van Lines in Palmerston North and couldn’t recommend them highly enough! A huge thank you to Caleb, Zach, Nate, George, Lee, Dave and Lance. The whole te... Ver mais
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Great initial interaction with admin staff and leaders. The explanation of how the process worked, who would be involved, and the timeline was important for pre-planning. In a nutshell, the service wa... Ver mais
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We moved furniture from NZ to Melbourne and the service was incredible. They picked up our stuff , they fully packed everything, and they delivered to our door in Melbourne The service was fast, fri... Ver mais
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NZ’s #1 Moving Company NZ Van Lines is New Zealand’s leading moving and storage company, and one of the world’s most trusted and respected brands in worldwide moving today. After being founded in 1986, we grew from humble beginnings to become a household name in the relocations industry. New Zealand Van Lines is the preferred mover to many government departments, some of New Zealand’s biggest corporates, and thousands of Kiwi families, who move annually, along with over 35 years as the official transport company to the New Zealand Symphony Orchestra (NZSO) and the Royal New Zealand Ballet (RNZB). If you are considering a move locally across town, between cities, or moving internationally, please don’t hesitate to contact us and find out why we are considered New Zealand’s Premium Worldwide Movers. We can also provide specialist moving services: movers insurance, storage, pet relocations, vehicle shipping, office relocations, settlement services and lots more. Request an obligation free moving quote online at www.nzvanlines.co.nz, or call us on: 0800 362 236
19 Barnes Street, 5010, Wellington, Nova Zelândia
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From Marian Browns. I have already done a review but think I presses 4 stars instead of the 5 I meant to. Could you change this?
Marian Allen
NZ Vanlines New Plymouth Movers
Shane, Tyler and Tione packed up our full house load and we found them to be very professional friendly guys you could ever have nothing was a problem great to deal with
Thanks very much
Dennis & Susan

Resposta da NZ Van Lines
NZ Van Lines provided an exceptionally professional and seamless service. I was overseas while the team handled the shipment of my belongings, and what could have been an incredibly stressful time was, in fact, completely worry-free. Their communication throughout the entire process was excellent, and I truly felt they went above and beyond to ensure everything arrived safely. Highly recommended for anyone moving internationally!

Resposta da NZ Van Lines
Shane Geoff and Artem did a really great job very professional and polite men amazing and took great care with all our belongings thank you so much guys from Bryce and Kristine Cruden

Resposta da NZ Van Lines
Great service from Rhys in the office and then excellent communication and work by Ali, Marc, Jim and Rob at our house. It was raining at times on both days but the guys worked through that and went above and beyond to get everything into the container. Many thanks.

Resposta da NZ Van Lines
Olive and Taneiln were fantastic. Super friendly and helped move all of the boxes into the house. No damage to any items and really quick and helpful service throughout from the entire team.

Resposta da NZ Van Lines
I have moved 4 times with NZ Van Lines around NZ and the guys from NZ Van Lines Invercargill have been the best by far. Darren, Logan, Steven and Shakhan were very efficient and professional.

Resposta da NZ Van Lines
Quoted $10,000 to move locally in Whangarei only 500 metres down the road. Ridiculous won’t ever consider using them again that’s for certain

Resposta da NZ Van Lines
Darren and Steven M were prompt, efficient and speedy. They were very knowledgeable and had some very handy hints for shifting difficult pieces of furniture. We really appreciated both their muscle power and brain power when dealing with difficult to access areas. We highly recommend their service and wish them a very Merry Christmas.
Kev and Di Toomey

Resposta da NZ Van Lines
Shane and Tiffany from Van Lines New PLymouth
were friendly and Efficient packers who came and got the job done - no complaints from us

Resposta da NZ Van Lines
We've had fantastic service with NZ van lines from the day they packed and picked up our furniture to them storing it for nearly 11 months and then delivering it. A special mention to Shane, Artem and Tyler, they were fantastic, delivery went smoothly and no damages. Would definitely recommend NZ Van Lines.

Resposta da NZ Van Lines
The communication was great and they were on time at both ends from Whangarei to near Timaru.Kathy Amos was great for the organisation at the Whangarei end. And Scott, Jim and Levi were fantastic at the Timaru end right on time and very efficient and good fun. To be fair there were a couple of things with minor damage but not significant.
I would highly recomment NZ Van Lines .
It was fantastic to have Kathy come and assess the house move rather than having to do a video tour .It takes a lot of stress away from a very stressful time.
Thankyou NZ Van Lines

Resposta da NZ Van Lines
Do not use to move to Australia. Many items were broken, other items were missing. They state they will take apart and put items back together. They do not do this at. Overall the worst experience, staty clear. They are not professional and have no care once they have their money.

Resposta da NZ Van Lines
The team were great. Joe, Corey and Zac. No damages. The job was efficiently done. Joe is an expert in making everything fit in the truck.

Resposta da NZ Van Lines
They took "7 hours" to basically move our chattels (2 bedroom and an office plus a garage) a distance of 2k. Several items we badly scratched. A lot of items were standing out on the road and footpath while one man tried to pack all the items into the long truck. The lady helper was superb and was very conscious of her responsibility. We even wrote to the Manager afterwards and he just didn't reply! We really didn't want to write a review like this, but we felt quite strongly, especially about the "7 HOURS"! It was the third - AND FINAL TIME - we will ever use them.

Resposta da NZ Van Lines
This was an absolute calamity! Damage to items that are not insurable, with the company having completely no idea, and actually a disregard for personal items entrusted to their care.
We needed to complain to the disputes tribunal in NZ to get some sort of resolution here, where the referee has decided, and I quote.
"I have found that the services were not provided with reasonable care and skill"
"They did not follow the instructions regarding priority items"
"I find the lack of care in transporting items..."
Just do not believe what this company will tell you and if you do have an issue, do not fear making a complaint to the disputes tribunal... the cost of making a complaint is low and this company should be held to account when poor service is provided (especially considering the premium cost).
The move was in November, but only just now we have a resolution.
I regret not choosing one of the other companies.
If you want your irreplaceable items damages, by all means use NZ Van Lines

Resposta da NZ Van Lines
Great team of guys. Shane, James and Artem were efficient, friendly and great to work with, even happy to strike a pose for the camera. Highly recommend. Davis, Melinda & Queenie

Resposta da NZ Van Lines
Excellent service from Debbie and all the staff , I moved from NZ to the UK and back, so many problems in the UK with the shippers! NZ Van Lines needs to teach the UK how it should be done !!!Their patience and professionalism was fantastic! highly recommend this firm !

Resposta da NZ Van Lines
The team from Invercargill of Logan, Steven B, Jono and Darren arrived at our Lakes Hayes property on time and ready to load our household goods. They were efficient and cheerful and done with speed. We were very impressed.
Helpful 'can do' crew led by James and Shane and assisted by Geoffrey Logan and Tyler.
Helped make a stressful 2 days more manageable. Thank you

Resposta da NZ Van Lines
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