Oltco Ltd Opiniões 

595
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had our garden path laid by Oltco in 2025 and to this day are still thrilled with the finish and overall effect. This year was the main patio’s turn. Once again we received exceptional customer ser... Ver mais

Classificada 5 em 5 estrelas

Phil and the team were great. From inital contact, Phil was helpful in planning out the work and going through my options. The groundwork and installation team were great, took care of everything on s... Ver mais

Classificada 5 em 5 estrelas

From initial enquiry to completion, John and Dale at Oltco Cumbria provided a friendly professional service. We were kept up to date with progress of the work at all times. Our concrete drive was du... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A brilliant service from start to finish! Would not hesitate to recommend OLTCO and already have. Pierre was professional and personable, explaining cost and the process clearly from day 1. The wh... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de pisos
  2. também em
  3. Empreiteiro de pavimentação
  4. Empresa de construção civil
  5. Fabricante
  6. Fabricante de resina plástica
  7. Loja de bricolage, casa e jardim

Sobre Oltco Ltd

Escrito pela empresa

♻️We turn waste plastic into beautiful resin driveways. We are the innovators of award-winning Recycle Bound flooring.

We are dedicated to transforming spaces. We provide outstanding, high-quality products. We’re renowned for our forward-thinking solutions. We’re famed for our incredible customer service. Since 2004, Oltco has become the leading independent resin-bound specialist in the UK. With over 50 expert installation teams operating nationwide, Oltco's Cornwall hub is filled with experienced office staff delivering outstanding customer service.


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Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

595 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 84% das suas opiniões negativas

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4,5

Todas as opiniões

(595)

102 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

A very professional company

A very professional company. Our patio was laid in a day. Steve replied to any questions promptly and kept us informed. His team, led by Wayne were hardworking and polite, A very positive experience all round and the patio looks lovely.

9 de junho de 2026
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Resposta da Oltco Ltd

Hey Lorraine, Thank you so much for your kind words! We're delighted to hear that you're happy with the finished result and the customer service treatment. All the best, Oltco HQ

Classificada 1 em 5 estrelas

Initially a good job now cracks everywhere

Initially a good job. However we have had multiple issues with cracks in the driveway. With the Oltco team having to come out multiple times to fix. Obviously we now no longer hear from them, after being asked multiple times to “let it settle”. The technical team have no idea what they are talking about. I will most likely have to get my whole driveway redone within 3 years of it being laid. Many better operators out there.

8 de março de 2026
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Resposta da Oltco Ltd

Thank you for your feedback. Communication has now been received in Head office so we will look into this as a matter of urgency and we will be in touch.

Classificada 5 em 5 estrelas

Brilliant Company, employees & service

What a company, my wife and I cannot believe the total transformation Oltco have delivered to our 167 square metre driveway. Special thanks to Andy, Mehmet and team with a special call-out to superstar Dom from the groundwork’s team. Every request we made was met and the professionalism of all was second to none. If you want a truly great job then Oltco is number one 👏👏👏

8 de junho de 2026
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Resposta da Oltco Ltd

Hi Dean, thank you for leaving such kind words! We aim for the very highest standards, so its great to hear Andy, Mehmet and the Team we're able to hit that standard again! All the best, Oltco HQ

Classificada 5 em 5 estrelas

Great job

great communication from first enquiry to completion of driveway. Scott was our original contact and dealt with every query promptly and fully. All done on time and to plan. The team who did the work was great- worked efficiently and left the site neat and tidy, removing all rubbish.

30 de maio de 2026
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Resposta da Oltco Ltd

Hey Karen, thank you so much for your kind words! We're so pleased to hear your experience was so positive. We'll make sure to pass on the praise to Scott and the Devon Team; it goes along way, so thank you! All the best, Oltco HQ

Classificada 5 em 5 estrelas

Resin Driveway Replacement

We have just had our driveway replaced and are very pleased with the work carried out by Oltco. It is to a high standard and the team undertaking the work were very friendly, courteous and professional. We were impressed by their skills and how they left the site neat and tidy after each visit. We would certainly recommend Oltco to anybody looking to install a resin driveway and/or paths.

20 de junho de 2026
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Resposta da Oltco Ltd

Thank you so much for your kind words! We're delighted to hear that you're happy with the finished result. All the best, Oltco HQ

Classificada 5 em 5 estrelas

Excellent company

All of the people involved were very professional, they communicated well with each other and us. A brilliant team that worked hard and produced a lovely result. Particular thanks to the ground work team, nothing was too much trouble and they were all very polite, kind and considerate. Would recommend this company with bells on.

10 de junho de 2026
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Resposta da Oltco Ltd

Thank you so much for your kind words! We're delighted to hear that your experience with the Oltco Team was so positive! All the best, Oltco HQ

Classificada 5 em 5 estrelas

Brilliant Company

The company were very helpful with the design and the quality of the work carried out was excellent. Further the aftercare service with the 20 year guarantee was spot on. Highly recommend them.

14 de junho de 2026
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Resposta da Oltco Ltd

Hi Karent, thanks for leaving such kind words! We're so pleased to hear your experience was so positive. All the best, Oltco HQ

Classificada 5 em 5 estrelas

Excellent job

Excellent job, a big thanks to Carl and Paul for their ground work and to Lee and his team for the resin work ⭐️⭐️⭐️⭐️⭐️ highly recommend.

5 de junho de 2026
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Resposta da Oltco Ltd

Hi Jane, thank you for such kind words! We're so pleased to hear your experience was so positive. All the best, Oltco HQ

Classificada 5 em 5 estrelas

Composite drive

We had a paved drive which Oltco dug up and replaced with a composite surface.
From the selling point to completion the service was exemplary. We changed our minds twice and this was never a problem. Everyone we dealt with, the directors and staff were friendly hardworking and very tidy. We had just had the house painted and there was no damage whatsoever
They offered advice if they thought something could be improved and they were right
We have already recommended them to others, and our neighbours have all commented on how good it looks

12 de maio de 2026
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Resposta da Oltco Ltd

Hi Keith, thank you for leaving such kind words! . We are delighted to hear that you were pleased with both the finished result and the service you received throughout the project. Thank you for recommending us to others, It's rewarding to know that your neighbours have already complimented the finished driveway! All the best, Oltco HQ

Classificada 5 em 5 estrelas

Well done Oltco!

We have had an excellent experience with Oltco (Carl’s crew and Lee and his helpers) to do not only our driveway but also our son’s. Both jobs were planned and undertaken to an excellent standard. Nothing was too much trouble and the finished results are fantastic. We liked the fact that recycled materials are also used too!!

1 de maio de 2026
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Resposta da Oltco Ltd

Hi Robin, Thanks so much for this lovely review! We're so pleased to hear you're happy with the finished results! All the best, Oltco HQ

Classificada 5 em 5 estrelas

OLtco team started in the morning and…

OLtco team started in the morning and they finished in the evening
Looks lovely well happy .everyone keeps asking who carried out the work. No mess or rubbish all cleared. Thank you for a lovely job.

30 de abril de 2026
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Resposta da Oltco Ltd

Thank you so much for your kind words! We're delighted to hear that you're happy with the finished result. All the best, Oltco HQ

Classificada 2 em 5 estrelas

Like everyone I left a good review to…

Like everyone I left a good review to my new drive on completion but 6 years down the line I will most probably be replacing it soon.
The 20 years guarantee is not really worth the paper it is written on.
I used L.Dorian Ltd based in Colchester and possibly think it was one of the very first he had done.

He did email me asking for me to leave a review which I did as it did look good

I first contacted head office on the 8th August 2023 to raise concerns over the amount of cracks that had started to appear and they said they would arrange for him to inspect it.
My first contact with Liam was at the end of September 2023 however he cancelled his inspection visit 4 times before he eventually arrived to cast his “experienced” eye over it in late January 2024.
After numerous phone calls and messages he finally sent 2 of his team to repair the drive in August 2025 a full 2 years since my initial complaint.
So if you are seriously thinking of having your drive re done I would look elsewhere.
Not sure I would trust them to sit the right way on a toilet.

31 de maio de 2026
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Resposta da Oltco Ltd

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations.

We acknowledge that the time taken to inspect and respond to your concerns was unacceptable and understand your frustration. Since your original installation, we have made significant improvements to our customer care processes to ensure issues are assessed and managed more efficiently.

While resin bound surfaces can develop cracks due to movement within the underlying base, we appreciate that the delays you experienced in having your concerns investigated and addressed were disappointing.

We value all customer feedback, as it helps us continue to improve our service, and we are sorry that your experience has left you feeling this way.

Classificada 5 em 5 estrelas

Would highly recommend

Jon and his team were fantastic from the initial quote to the finished job. No hard sell just great customer service from start to finish and a stunning product

12 de maio de 2026
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Resposta da Oltco Ltd

Hi Craig, thanks for leaving such kind words! We're delighted to hear that you had such a positive experience with the entire Oltco team and that you're pleased with the finished result. Your feedback means a great deal to us. All the best, Oltco HQ

Classificada 5 em 5 estrelas

Oltco Cumbria.

Oltco Cumbria.
I cannot praise this company highly enough. From the time John first came to assess the job, to the completion of our new driveway, everything was done with professionalism and care. Everything was explained clearly, and all our questions were answered immediately, which gave us the confidence to approve the project when we received a quote within a matter of hours.
The team (John, Dale and Gaz) were all very respectful, courteous and friendly while working at our property. They worked on one of the hottest days of the year so far in 26 degree heat, returning at 6.00a.m. the following morning to complete the driveway before it got even hotter! Their attention to detail was appreciated, including covering some old concrete steps and an upstand along the bottom of our porch wall, all of which contributed to a finished driveway with which we are delighted.
It is only 3 days since the drive was completed and we have already had a number of people stop to look at it. All were complimentary and said how good it looked.
Although this was not by any means a cheap project, it was one which, because of the end result, we feel gave us value for money. We would have no hesitation in recommending Oltco to any potential customers and told John that he could use our property in any advertising if he wished. We would also be happy to have anyone considering a new driveway to visit and view the product.
Thank you all the team at Oltco Cumbria!

27 de maio de 2026
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Resposta da Oltco Ltd

Hi Stephen! Thank you so much for your wonderful review. It's especially rewarding to hear that the finished results have already received so many compliments! Thanks again for choosing Oltco. All the best, Oltco HQ

Classificada 5 em 5 estrelas

Driveway renovation - Highly Recommended!!

We had a fantastic experience with Oltco. Our driveway was in need of an update, and we could not be happier with the outcome. From initial contact, to a site visit and then finishing with the install we were thoroughly impressed. Installation team were brilliant, explaining everything we needed, and ensuring that we were left with a driveway to be proud of!

11 de maio de 2026
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Resposta da Oltco Ltd

Hey Tom! Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a fantastic experience with Oltco from start to finish. Thank you again for choosing Oltco! All the best, Oltco HQ

Classificada 5 em 5 estrelas

Drive install by Oltco Cornwall.

Fantastic service and first class install for my drive. So good I’ve just had them back to complete my patio in my back garden.

25 de fevereiro de 2026
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Resposta da Oltco Ltd

Thank you so much for your kind words! We’re delighted to hear your positive experience using Oltco. It means a lot that you chose us again. We really appreciate your support. All the best, Oltco HQ

Classificada 1 em 5 estrelas

Avoid using Oltco Bournemouth

LOWERED SCORE TO 1 STAR
- Oltco Bournemouth have refused to correct their error in the fencing position.
- The head of the Bournemouth franchise asked me twice to delete this review.
- I am now following a legal process to resolve this.

DO NOT USE THIS COMPANY!

The finished driveway looks fantastic, but getting there was an exhausting and frustrating experience.

R (Bournemouth franchise) initially surveyed the project and I clearly explained what I wanted: removal of the hedge, widening the driveway entrance, removing the flower bed to increase parking space, and eliminating ongoing weed issues. Oltco wasn’t the cheapest quote, but I chose them because I believed the attention to detail would justify the premium.

Prior to the project starting, the head of the Bournemouth franchise informed me he would be taking over the project from the original site inspector.

Day one was chaotic. Contractors arrived with no manager on site. One spoke no English and the other very little, so I had to repeatedly explain the scope of the work myself. That same afternoon, they either caused or exposed damage to the water main. Despite water pouring out, they continued digging with the JCB.

Unfortunately, the lack of supervision continued throughout. The contractors constantly interrupted my working day with questions because they hadn’t been properly briefed. I work from home, otherwise, this would have been impossible to manage.

I also had to repeatedly explain that the hedge was to be fully removed, as only half had initially been dug out. When the head of the Bournemouth franchise visited, he appeared unfamiliar with the agreed scope and even suggested creating a new flower bed, seemingly to reduce resin costs, despite this being the exact opposite of what I had requested. He admitted he should have carried out his own site survey when taking over the project, but later made it worse by saying he was too busy to bother...

When the groundworks were supposedly complete, I withheld the next payment instalment until multiple issues were addressed: poorly finished cement edging, rubbish left behind, a white stain on my wall, and jagged wooden posts left exposed.

Some issues were never properly resolved. Fence panels were installed inside my boundary rather than on it, and a rose tree was unnecessarily removed because the contractors didn’t understand where the property line was.

For a project costing over £20,000, this was nowhere near the level of professionalism, organisation, or communication I expected.

9 de julho de 2026
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Resposta da Oltco Ltd

We are sorry that your experience did not meet either your expectations or our own standards.

We acknowledge that there were communication and project management issues during the early stages of your installation, particularly following the handover of the project. While we worked closely with you throughout the project to address concerns and ensure the final design met your requirements, we recognise that the process was not as smooth as it should have been.

Although the water pipe issue was outside the scope of our works, we arranged and covered the repair costs as a gesture of goodwill to minimise disruption.

Your feedback has been taken seriously and has directly contributed to improvements in our processes, including more detailed site surveys and project documentation to ensure all project requirements are clearly recorded and communicated from the outset.

We are pleased that you were happy with the resin installation team and, most importantly, with the finished driveway. Thank you for your feedback and for recognising the efforts of the team to deliver a final result that you are pleased with.

Classificada 5 em 5 estrelas

Well done Oltco for a great job.

From start to finish they have been superb. Kristian gave us the quote in a polite, friendly and efficient manner. The installation took two full days and the four installers were superb - friendly, polite, courteous and they just got on with the job with no idle chatter, which seems to be the norm these days!! If I could give them ten stars I would. I can’t fault the office staff either. The 20 year guarantee is a great incentive but everything looks so good hopefully I won’t need to use it. Well done to all at Oltco Service such as yours is very rare now.

16 de abril de 2026
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Resposta da Oltco Ltd

Hi Sandra, thank you for leaving such a kind review! We’re absolutely delighted to hear how pleased you are with the results. We’ll make sure to share your kind comments with our office staff and installers; it means a great deal! All the best, Oltco HQ!

Classificada 5 em 5 estrelas

Love my new garden

I recently had my garden transformed with Oltco and I'm absolutely thrilled with the results. I had no back gate, so materials had to be carried through house. With this in mind, the carpet was protected and I was impressed with the care taken to keep it tidy. The resin is a beautiful finish. I would highly recommend Oltco. What a transformation 👏 Thank you to Scott and his team.

29 de abril de 2026
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Resposta da Oltco Ltd

Hi A Birch, thank you for leaving such a kind review! We're so pleased to hear you're thrilled with the results. All the best, Oltco HQ

Classificada 1 em 5 estrelas

Oltco is just the brand name, carefully research the franchise!

Well they did ask for a review... Generally an all round traumatic and incredibly expensive experience, far too many issues to list all starting with the inexperienced sales proposal that increased day 1 into the job. Ultimately you are not dealing with Oltco. You're dealing with a franchise who subsequently sub-contract the work to local trades. The drive resembles the surface of the moon (with installer footprints). I'd suggest researching and instructing a locally experienced company. Despite complaints direct to Oltco they just point you to their guarantee and advise the finish is within their tolerances, which sadly doesn't cover the overall finish / quality of the drive just the structural integrity.

UPDATE: Appreciate the Marketing response from Oltco to attempt to put them in the best light but this is just factually inaccurate. Anyone reading this I suggest just take note of the volume of 1 star reviews... we can't all be wrong.

31 de outubro de 2025
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Resposta da Oltco Ltd

Thank you for taking the time to leave your feedback. We are sorry to hear that you feel disappointed with your experience.

We understand that the additional works and costs were frustrating. As discussed during the project, these became necessary due to building works carried out by others between the original quotation and the installation date, and unfortunately could not reasonably have been identified at the time of survey.

Following the concerns raised after installation, Oltco Head Office carried out a review of the completed surface. The findings confirmed that the installation met the required Oltco standards for a resin bound system.

We also wanted to help find a practical resolution and therefore offered a number of options, including independent dispute resolution, the small claims route, or a goodwill discount toward the additional works, which was accepted.

Oltco works through a network of trained franchise installers who use Oltco products and installation methods. Resin bound surfacing is hand-finished and, like many decorative surfaces, can show some natural variation in texture and appearance depending on site conditions and weather during installation.

We are genuinely sorry that the finished project did not fully meet your expectations and we do appreciate your comments.

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