Terrible! I ordered over a month ago only to be told via email after several attempts to make contact that my items weren’t in stock and then never heard back or and didn’t give a refund. I’ve emailed... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I've always been impressed with how well Online Smoke securely packages my orders. Ample padding would probably be an understatement as nothing has ever arrived damaged. When an item is sent I've alwa... Ver mais
Ordered products from yoursmoke.com.au (alternate website). Promised discreet shipping and amazing customer service. Was sent in labelled box (menthol cigarette tubes), box was damaged, products missi... Ver mais
Great customer service, fast shipping. Ordered a bong from here, but the ash catcher/bowl was broken on arrival. They sent a replacement piece as soon as they had one available. Only thing that could... Ver mais
Informações sobre a empresa
Informações de contacto
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Im not sure i just chose that
Quick and easy
I'm happy with all services provided
I'm happy with all services provided by online smoke, every order received with no problems so far. My only request is for the website to add express postage option in checkout menu please. Other than that, it's 5 stars from me. Thanks guys for all services provided
The quickness of my order getting to me…
The quickness of my order getting to me for my enjoyment.
Thanks.
Great service and quick thanks guys!
Great service would have been nice to…
Great service would have been nice to have an image of the product I was purchasing. This resulted in me picking the wrong one but it will suit my needs, decided so be it.
If there was an image I would have been able to more easily differentiate between the 2/3 products
The purchase and price were fine
The purchase and price were fine. The service and time it took them to dispatch item was not.
Awesome little unit 😎
Very easy to order online and quick…
Very easy to order online and quick delivery great service
Waited 3 months for product to arrive…
Waited 3 months for product to arrive and it doesnt work. Didnt receive any communication the whole time unless I initiated it.
This company is fantastic.
The glass cone was broken on arrival. It was very well packed so I’m thinking it’s happened in transit before it was bubble wrapped.
Look it Is what’s was in the picture except the picture doesn’t do the size justice. The bulb is massive and needs to almost be held with 2 hands. It’s a lot larger girth wise than I thought it would be.The mouth piece is enormous. I expected roughly from the picture the size of the bulb would fit in one hand. Not looking for a refund of anything just an honest opinion
Friendly, helpful staff.
The store rang me while searching for the product I ordered as they didn't think there were any left. To our delight, one was found. Very friendly and helpful staff, and an excellent range of products. My order arrived quickly and I'm so happy with it.
I thought I was purchasing 2 tube…
I thought I was purchasing 2 tube fillers, I messaged you and received no reply. I have no idea what you sent me or how to use them. Not happy.
Company name descretion
The way you put the company name in big bold letters on the back of the parcel.
Of course my postman is going to know what's within this package when it gets delivered with ONLINE SMOKE boldly printed on the label.
Small town, everybody knows everyone and they all talk.
Please try to be more descrete
The product was good but delivery took…
The product was good but delivery took about 4 weeks as the company took ages to see my bank transfer (the only payment method they accept). I emailed twice and phoned them before they realized payment had been made
Not real impressed with the customer service
Not real impressed with the customer service. I ordered an item yesterday, decided I wanted to change the shipping address, emailed support, no reply? I also called the phone number provided to attempt to speak to someone, but it went to voicemail. I simply wanted to cancel my order. I really hope they can cancel my order - I emailed them again, but got a canned response indicating they will let me know when it ships? I just want to cancel my order.
Wide selection of products at a…
Wide selection of products at a reasonable price. Super fast delivery.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








