OSIM UK Opiniões 

255
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased an ex- demonstration OSIM massage chair in 2016 and it served me well for 10 years after which the motor failed. Although OSIM offered to repair it they also offered a new replacement at... Ver mais

Classificada 5 em 5 estrelas

well done to all OSIM team ❤️❤️ Thank you Natalie from OSIM Westfield London for her before and after sale service and free gift as well❤️ (Andrew) the deliver team go through every single details... Ver mais

Classificada 4 em 5 estrelas

We were looking into buying a massage chair & contacted OSIM. David contacted us quickly via WhatsApp & were able to answer our queries. He then arranged a time to ring us to talk through possible dea... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purchasing a massage chair is a big choice, after comparing many brands we decided to go with Osim. The sales experience was great from Natalie. What’s also great was the professional delivery and ass... Ver mais

Informações sobre a empresa

  1. Massagista

Escrito pela empresa

OSIM, the leaders of wellness tech, are the UK's leading retailer of premium massage chairs and well-being products.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

255 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(255)

23 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Efficient customer service

Contacted the customer service via WhatsApp before I placed the order and they were very efficient. Got what I wanted so now am just looking forward to my uSqueez 2!

17 de abril de 2021
Opinião espontânea
logótipo da OSIM UK

Resposta da OSIM UK

Hi Emily,
Thank you for the words of appreciation!
Hope you enjoy your Massage products.

If you have any further questions in the future,
Please feel free to contact us at any time!

Best Regards,
OSIM UK & EU Customer Service Team

Classificada 5 em 5 estrelas

High quality.

Product delivered quickly. High quality product. Would recommend. Very well made and sturdy. Great massager for neck. Would buy again.

15 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Good product

Due to the current situation (Covid-19) we cannot to go outdoors very often. However, when I got this back massager, it has made feel relaxed these past days. When my kids take a nap, I use it for around 15 mins and it completely freshen up my energy.

8 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

5 star rating

Great customer service for helping me and providing all the information I needed to purchase my first ever massage chair also got discount and free gift

28 de março de 2021
Opinião espontânea
logótipo da OSIM UK

Resposta da OSIM UK

Hi George,
Thank you for the words of appreciation!
Hope you enjoy your Massage products.

If you have any further questions in the future,
Please feel free to contact us at any time!

Best Regards,
OSIM UK & EU Customer Service Team

Classificada 5 em 5 estrelas

Excellent customer service

My boss was interested in purchasing a massage chair from Osim. David from Customer Service contacted me and answered all my questions. My overall experience with Osim UK has been excellent! Highly recommended!

11 de março de 2021
Opinião espontânea
logótipo da OSIM UK

Resposta da OSIM UK

Hi Michelle
Thank you for the words of appreciation!
Hope you enjoy your Massage products.

If you have any further questions in the future,
Please feel free to contact us at any time!

Best Regards,
OSIM UK & EU Customer Service Team

Classificada 5 em 5 estrelas

Quick delivery

Quick delivery, friendly and responsive customer service. The upper back massager is particularly good and provides form pressure!

2 de março de 2021
Opinião espontânea
logótipo da OSIM UK

Resposta da OSIM UK

Hi Toby
Thank you for the words of appreciation!
Hope you enjoy your Massage products.

If you have any further questions in the future,
Please feel free to contact us at any time!

Best Regards,
OSIM UK & EU Customer Service Team

Classificada 5 em 5 estrelas

Exemplary customer service from David…

Exemplary customer service from David H, who really went out of his way to assist with purchase. Very helpful and personable to deal with.Highly recommended Osim, good quality products that are durable

25 de fevereiro de 2021
Opinião espontânea
logótipo da OSIM UK

Resposta da OSIM UK

Hi RSM,
Thank you for the words of appreciation!
Hope you enjoy your Massage products.

If you have any further questions in the future,
Please feel free to contact us at any time!

Best Regards,
OSIM UK & EU Customer Service Team

Classificada 1 em 5 estrelas

Extremely bad customer service , don’t recommend at all…

I have got an Ulove chair which costed about 6000euros , it got totally broken within the warranty periodic, I have tried to talk with Osim UK and Singapore, no solution at all, the excuse was the all about the pandemic since February of 2020 until now, in the meantime I saw Osim is promoting normally, so how come you can delivery a new chair but can’t offer a repair or exchange solution for a already sold chair, it’s really a shame, and I would never buy again and definitely don’t recommend.

21 de fevereiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

i bought the uDiva 2 brown classic

I bought the uDiva 2 brown classic massage chair for myself and the wife.
It was delivered next day, by 2 really nice guys from Osim UK.
The chair is absolutely fantastic. it looks really classy and has many different massage modes, far better than I was expecting. Can't keep my 10 year old daughter of the chair, great value for the money we paid.(We love it)

17 de fevereiro de 2021
Opinião espontânea
logótipo da OSIM UK

Resposta da OSIM UK

Hi Stephen,
Thank you for the words of appreciation!
Hope you enjoy your Massage products.

If you have any further questions in the future,
Please feel free to contact us at any time!

Best Regards,
OSIM UK & EU Customer Service Team

Classificada 5 em 5 estrelas

Love the product

Love the product, way better than I could have expected and also the company provided excellent customer service. It’s like actually getting a massage!

9 de fevereiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Error 16 message - uLove

Ridiculous chair. Paid over £4k for this chair to only break after 2-3 years of LIGHT usage. Today when I went on the chair, there was a super loud CRACK sound. Something inside definitely broke and scared the crap out of me.

Before, the error 16 code would appear every time, neck detection didn't work and would sometimes take a good 3-4 minutes to turn on. Apparently the fix for this would cost me £450 alone. Imagine if this keeps happening every 2-3 years? Jesus. Stay away from this guys. I only use my massage chair around 2 days max a week. Each time it's 15 minutes of usage. Now imagine if a whole family used this. It'd probably explode within a year. Who knows.

4 de fevereiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

uJolly Back massager

Ordered the uJolly Back massager. Great massager, ordered it on a Tues and arrived on a Fri. Easy set up. Can’t get enough of it and now having to fight my son for it. 🤦🏻‍♀️

30 de janeiro de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

The delivery was sent to a wrong…

The delivery was sent to a wrong address that was different from my address in my order. Had to go around asking my neighbours and got it back, Overall, delivery service wasn’t great, but the product is pretty good, easy to set up and soothes my daily neck aches.

23 de janeiro de 2021
Opinião espontânea

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