I purchased an ex- demonstration OSIM massage chair in 2016 and it served me well for 10 years after which the motor failed. Although OSIM offered to repair it they also offered a new replacement at... Ver mais
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Leia as opiniões dos outros
well done to all OSIM team ❤️❤️ Thank you Natalie from OSIM Westfield London for her before and after sale service and free gift as well❤️ (Andrew) the deliver team go through every single details... Ver mais
We were looking into buying a massage chair & contacted OSIM. David contacted us quickly via WhatsApp & were able to answer our queries. He then arranged a time to ring us to talk through possible dea... Ver mais
A empresa respondeu
Purchasing a massage chair is a big choice, after comparing many brands we decided to go with Osim. The sales experience was great from Natalie. What’s also great was the professional delivery and ass... Ver mais
Informações sobre a empresa
Escrito pela empresa
OSIM, the leaders of wellness tech, are the UK's leading retailer of premium massage chairs and well-being products.
Informações de contacto
Westfield White City Shopping Centre, OSIM kiosk, Ground floor. 1 Ariel Way, W12 7GF, London, Reino Unido
- +44 01270 830888
- cs@osim.co.uk
- www.osim.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Does a great job
Does a great job, feels like a proper massage
Osim is under new management/ owner
Osim is under new management/ owner. I was desperate for my ujolly control to be repaired as I have MS and am dependent on my chair for pain relief. This nice man became my real Santa & brought me a chair on Christmas Day! Couldn’t believe the kindness & compassion. Forever grateful & will remain a customer forever . Thank you

Resposta da OSIM UK
Just simply excellent both for the…
Just simply excellent both for the personal services including the delivery staffs and the massage chair is exceeded my expectations.
uDivine V
We ordered the uDivine V in Oct 2020 and the chair arrived in Nov 2020, took about 4 weeks (within expectation). David from Osim was very contactable (via FB Messenger and Whatsapp) and very good providing updates.
The delivery was equally good, we did not only get email update and also a text from Louis a couple day before of the delivery time.
The massage chair itself is great, very solid and does the job well.

Resposta da OSIM UK
excellent service , quick delivery, worth every single Euro :)
Very professional and quick customer service.
Submitted my order on WED 16/12 and received it already on MON 21/12 , definitely express delivery.
Amazing Xmas present for my partner, uSqueez 2 Leg Massager and uJolly Back Massager are great combined, highly recommended , worth every eurocent !

Resposta da OSIM UK
I bought the Uscalp and Usqueeze for my…
I bought the Uscalp and Usqueeze for my mum’s birthday. She absolutely loves them and having been using both since. Especially the Uscalp has helped her to reduce a little ‘bump’ under her scalp skin and made it almost disappear. And she has much less headache now. Very good product!

Resposta da OSIM UK
Happy with Osim
The Osim team are helpful and assisted with the purchase process of my uDivine V chair effectively and were available through whatsapp for ease of communication. Delivery was smooth and was done in a careful manner. Thank you
This is my first time used osim is very…
This is my first time used osim is very good. Will continue used it .
Love the osim products
Love the osim products, already have a foot and head massager. Just ordered a uCozy, can’t wait for it to be delivered.
Osim products and good quality and…
Osim products and good quality and never seem to disappoint!
It was an amazing service from booking…
It was an amazing service from booking to delivery which tooks less than 5 days and efficient. It also does offers with free product with one other purchase is a go back place for healthcare equipments.
Excellent Product and Service
I bought several products from OSIM before.
Excellent product and service.
I have many products from Osim from…
I have many products from Osim from foot massage to massage chair & vibrating plate. Their customer service is excellent and all items are all good quality. This is why I keep buying products from them again and again. With my new order from them I will get it under 1 week from purchase. Express service. Very efficient. Would recommend Osim to all my friends and family.
This product is the best that I choose…
This product is the best that I choose in all
Excellent Product
My mum uses OSIM leg massager for many years in Singapore and it is an excellent product. Hence, my husband bought leg massager for me to improve blood circulation. Good customer service and highly recommended!
Extremely unprofessional and my chair…
Extremely unprofessional and my chair hasn’t worked at all and not receiving any replies or help. When buying they are extremely helpful and lovely but when you have a problem whey ignore you. AVOID OSIM
This is my first time buying an osim…
This is my first time buying an osim massage chair. I wanted to write and thank John for his excellent customer service and help my family to pick the right chair!
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