I ordered a sweater at the beginning of September and it never shipped. Despite multiple attempts at emailing and phone calls I never received any response. When I commented that on their socials in t... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I ordered a sweater at the beginning of September and it never shipped. Despite multiple attempts at emailing and phone calls I never received any response. When I commented that on their socials in t... Ver mais
A empresa respondeu
I bought the fine Lambswool Brant Wrap in Silver already having another in the burnt orange colour. They are both so soft and warm as scarves but are soft and fine enough to be worn as wraps across th... Ver mais
Having a slight problem with an item ordered online, Kate ensured a replacement was sent out that same day, despite myself not having returned the original at that time. It was also the last posting d... Ver mais
I visited the new store in Flookburgh on my way to Holker Hall, it’s fabulous Although I was sad to see the move away from Ulverston I could see why this works I purchased a pink cashmere scarf as... Ver mais
We are a British knitwear design studio based in Cumbria. Working with British mills to produce items of quality and longevity.
Casson Street, LA12 7JQ, Ulverston, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The hat is designed to fit, which means it stays put and covers the ears. Lovely colour.
Not sure what to say. I ordered, they made it, they sent it, I received it.
I ordered a sweater at the beginning of September and it never shipped. Despite multiple attempts at emailing and phone calls I never received any response. When I commented that on their socials in the past it was deleted by the account admin. So they are capable of moderating their social accounts but not providing customer service to paying customers. Any time I would write a review they would delete it. Buyer beware that their ratings aren’t as good as they seem on their website. They just delete anything that not 5 star.

Resposta da OUBAS
Delivered quite quickly and both scarves were beautifully made and the softest of wools. unfortunately, the colours were not quite right for the dress i would be wearing to my daughter's wedding so I had to return them
The knitwear is unique and beautiful. Its very carefully made from top grade yarn and it shows.
It came promptly great design good quality ad it fits good!
Still haven’t received the sweater and communication from the company not good.
The most beautiful jumpers, that are regularly complimented. No whiff of plastic either. What's not to like.
Don’t like being emailed endlessly to provide my experience. Still not worn tne top but it’s nice
I absolutely love my Oubas cardigan, which was delivered in January 2026. It is so warm this cold winter, and the size is perfect. Kate was prompt and extremely helpful by email when I had a query before ordering and advised me to size down when between sizes, which was spot-on. If your item of knitwear is being made to order I'd advise to be patient and allow a couple of weeks for it to be knitted.
This company is authentic in its designs and wool quality. It is nestled in the Lake District and optimises all the Lake District stands for. The team when contacting by phone are warm and friendly. It should be noted that there is at least a 3 week delay from order to delivery which is not always accentuated but which I love as it gives a touch of exclusivity rare these days. The only slight request i would make is if there is a delay they would advise you and keep you up to date. Apart from that I love them !
Good website, excellent choice of colours with good delivery and sustainable and recyclable packaging, great product with spot-on sizing. Brilliant customer service from a small UK company. I would definitely recommend their products to others looking for cozy knitwear
Obus are quick on delivery and easy to order. Their goods are well made.
The scarf l brought was just what was advertised
Oubas is a trustworthy company with lovely products and l would definetly buy more goods from them in the future.
The cardie looks great on. Photographs of the garment don’t do it justice. It’s short, stylish, warm and fun to wear.
I know the jumper will be fabulous when it arrives. The reason I haven’t written a review is because it hasn’t been delivered yet. Oubas kindly contacted me before Christmas to let me know that they were awaiting delivery of the wool. I know that once they have it my jumper will be here very soon!
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