OUBAS Opiniões 

399
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I ordered a sweater at the beginning of September and it never shipped. Despite multiple attempts at emailing and phone calls I never received any response. When I commented that on their socials in t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought the fine Lambswool Brant Wrap in Silver already having another in the burnt orange colour. They are both so soft and warm as scarves but are soft and fine enough to be worn as wraps across th... Ver mais

Classificada 5 em 5 estrelas

Having a slight problem with an item ordered online, Kate ensured a replacement was sent out that same day, despite myself not having returned the original at that time. It was also the last posting d... Ver mais

Classificada 5 em 5 estrelas

I visited the new store in Flookburgh on my way to Holker Hall, it’s fabulous Although I was sad to see the move away from Ulverston I could see why this works I purchased a pink cashmere scarf as... Ver mais

Informações sobre a empresa

  1. Loja de roupa

Informação fornecida por diversas fontes externas

We are a British knitwear design studio based in Cumbria. Working with British mills to produce items of quality and longevity.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

399 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(399)

24 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great shape

The hat is designed to fit, which means it stays put and covers the ears. Lovely colour.

25 de outubro de 2026
Classificada 1 em 5 estrelas

Never shipped, absolutely no customer service.

I ordered a sweater at the beginning of September and it never shipped. Despite multiple attempts at emailing and phone calls I never received any response. When I commented that on their socials in the past it was deleted by the account admin. So they are capable of moderating their social accounts but not providing customer service to paying customers. Any time I would write a review they would delete it. Buyer beware that their ratings aren’t as good as they seem on their website. They just delete anything that not 5 star.

2 de setembro de 2026
Opinião espontânea
logótipo da OUBAS

Resposta da OUBAS

We’re truly sorry to hear about your experience and understand how frustrating it must have been to wait for your order without receiving the updates or support you expected. We sincerely apologise for the inconvenience and disappointment caused.

We’d also like to clarify that we cannot delete reviews on Trustpilot, as review moderation is managed by Trustpilot in accordance with its own guidelines. We’re sorry if our previous communication did not resolve your concerns, and we understand the importance of ensuring every customer feels heard and valued.

We take feedback seriously and apologise again for falling short of your expectations.

Classificada 5 em 5 estrelas

Beautiful scarves for a special occaision

Delivered quite quickly and both scarves were beautifully made and the softest of wools. unfortunately, the colours were not quite right for the dress i would be wearing to my daughter's wedding so I had to return them

11 de junho de 2026
Classificada 5 em 5 estrelas

I absolutely love my Oubas cardigan

I absolutely love my Oubas cardigan, which was delivered in January 2026. It is so warm this cold winter, and the size is perfect. Kate was prompt and extremely helpful by email when I had a query before ordering and advised me to size down when between sizes, which was spot-on. If your item of knitwear is being made to order I'd advise to be patient and allow a couple of weeks for it to be knitted.

20 de dezembro de 2025
Classificada 5 em 5 estrelas

This company is authentic in its…

This company is authentic in its designs and wool quality. It is nestled in the Lake District and optimises all the Lake District stands for. The team when contacting by phone are warm and friendly. It should be noted that there is at least a 3 week delay from order to delivery which is not always accentuated but which I love as it gives a touch of exclusivity rare these days. The only slight request i would make is if there is a delay they would advise you and keep you up to date. Apart from that I love them !

5 de fevereiro de 2026
Classificada 5 em 5 estrelas

Top knits !

Good website, excellent choice of colours with good delivery and sustainable and recyclable packaging, great product with spot-on sizing. Brilliant customer service from a small UK company. I would definitely recommend their products to others looking for cozy knitwear

14 de dezembro de 2025
Classificada 5 em 5 estrelas

Obus are a trustworthy company

Obus are quick on delivery and easy to order. Their goods are well made.
The scarf l brought was just what was advertised
Oubas is a trustworthy company with lovely products and l would definetly buy more goods from them in the future.

10 de dezembro de 2025
Classificada 5 em 5 estrelas

I know the jumper will be fabulous when…

I know the jumper will be fabulous when it arrives. The reason I haven’t written a review is because it hasn’t been delivered yet. Oubas kindly contacted me before Christmas to let me know that they were awaiting delivery of the wool. I know that once they have it my jumper will be here very soon!

24 de novembro de 2025

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