Bought a pair of womens North face Sierra boots for my partner, they were cheaper than everywhere else and delivered super quick by DPD. Probably one of the easiest, hassle free purchases I've made f... Ver mais
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Leia as opiniões dos outros
Not often I'm impressed with a retailer, but... I emailed explaining a RAB jacket was faulty on Sunday eve. They replied, providing a free DPD return label on Monday. I returned item on Tuesday and... Ver mais
I bought from Helly Hansen's online store a few days ago but wasn't 100% happy with the product so started looking for an alternative. Stumbled across this brilliant website, found an almost identical... Ver mais
Bought a pair of north face trousers when they arrived they weren't a right fit for me so I phoned up and spoke to a guy named nick and asked if he could put a pair of Montane trousers to one side re... Ver mais
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de malas e malas de viagem
- Loja de artigos de pesca
- Loja de artigos de corrida
- Loja de artigos para desportos de Inverno
Escrito pela empresa
Outdoor Kit for Outdoor People. All the major brands of outdoor clothing and equipment at competitive prices. Safe and secure online shopping.
Informações de contacto
Units A-B Fourth Dimension, SG6 2TD, Letchworth, Reino Unido
- 01582 879879
- support@outdoorkit.co.uk
- www.outdoorkit.co.uk
4,7
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent product range
Excellent product range. Competitive prices. Quick delivery. Excellent customer service.
3 de março de 2024
Opinião espontânea
Good price and easy check out
22 de fevereiro de 2024
Opinião espontânea
Really excellent service
Really excellent service, great price on the jacket and sensible postage charge.
6 de fevereiro de 2024
Opinião espontânea
A nice style of the hiking sock I was…
A nice style of the hiking sock I was after at the best price I could find
5 de fevereiro de 2024
Opinião espontânea
Top kit from Outdoorkit
Great online store, fabulous prices, excellent delivery
4 de fevereiro de 2024
Opinião espontânea
Absolutely love shopping from Outdoor…
Absolutely love shopping from Outdoor kit, fast delivery and amazing customer service. Also, the clothes are reasonably price which is great. 100% recommended.
2 de fevereiro de 2024
Opinião espontânea
Always happy
1 de fevereiro de 2024
Opinião espontânea
Outdoorkit
Good quality North Face jacket at a very good price in the sale
30 de janeiro de 2024
Opinião espontânea
Perfect
An exceptional service from the ease of ordering on the website, communication, speed of delivery and the item itself. Delighted. Look forward to future purchases. Thank you.
25 de janeiro de 2024
Opinião espontânea
…Excellent Service
Excellent service!Quality product!Great sale price! 24 hrs delivery!1st time customer but from now on Outdoorkit will be my 1st choice.Thank you
20 de janeiro de 2024
Opinião espontânea
Amazing Customer Service
Problems ordering online, sorted on the phone with minimum of fuss and maximum of efficiency. Item delivered next day. Quality product and service.
19 de janeiro de 2024
Opinião espontânea
Oversized North Face Chilkat V Boots
Bought some North Face Chilkat V Hiking Boots. Size 9. Because my feet are size 9. However, these are hugely oversized. That was not obvious until they had been worn a couple of times. These size 9s are more like 10 or 10.5. Outdoorkit are not interested in this problem, now that the boots have been worn.
10 de dezembro de 2023
Opinião espontânea
great service and a great price for the…
great service and a great price for the ultrafleece i purchased .
18 de janeiro de 2024
Opinião espontânea
Very impressed first time customer
Top quality purchase at a very competitive price. Delivery was next day (most likely due to the cost) and I'm very pleased with the ease of use from start to finish.
10 de janeiro de 2024
Opinião espontânea
Fantastic company.
Speedy delivery.
Best price on the internet!
Good communication.
Quality products.
Thank you :)
9 de janeiro de 2024
Opinião espontânea
No response from Outdoorkit
I have had no response from Outdoorkit to a sales enquiry I sent some days ago using their dedicated Contact Us form.
Disappointed to have had no answer and I am left feeling disregarded.
2 de janeiro de 2024
Opinião espontânea
I have received an incorrect order
I have received an incorrect order - received extra small when I ordered a Medium - MASSIVE difference when you are talking about duffle bags.
I have spent the last 24 hours calling the support number - it just rings out - no one answering.
I have also emailed twice to ask how I return this incorrect package to them and get the correct order sent out - zero answers to my emails.
This is absolutely not acceptable - I will be making complaints across all relevant review boards
3 de janeiro de 2024
Opinião espontânea
Resposta da Outdoorkit
Hi Mary,
we're really sorry you got the wrong product! In this case, it seems the factory put the wrong label on the product, incorrectly labelling it as a Medium rather than an Extra Small.
We've unfortunately had some staff sickness which has impacted our ability to answer the phones as quickly as we'd like to.
You emailed us at 14.34 and 16.13 on the 3rd Jan, to which we replied at 09.33 on the 4th Jan. While that's much slower than we normally reply to emails, again due to staff sickness we were slower than normal and apologise for that!
We sent you a free returns label on the 4th and your refund in full was processed once we'd received the incorrect product back on the 9th Jan.
Nick.
Easy to find product required and a big…
Easy to find product required and a big plus was that the trousers were much cheaper than many counterparts. Great quality trousers . Mountain Equiment Chamois👌
2 de janeiro de 2024
Opinião espontânea
Great prices and next day delivery
Great prices and next day delivery, what more could you want
19 de dezembro de 2023
Opinião espontânea
Quick delivery of a fantastic Mountain…
Quick delivery of a fantastic Mountain Equipment Annapurna puffer jacket. Top quality. 10/10.
19 de dezembro de 2023
Opinião espontânea
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