IT WENT 100% WELL - THE RIGHT GOODS WERE SENT AND IN THE TIME ADVISED. THEY WERE WELL PACKAGED AND DELIVERED BY OUTDOOR LIVING'S SERVICE PARTNER - DPD - WHO DELIVERED WITHIN THE TIME SLOT ADVISED. SO... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
IT WENT 100% WELL - THE RIGHT GOODS WERE SENT AND IN THE TIME ADVISED. THEY WERE WELL PACKAGED AND DELIVERED BY OUTDOOR LIVING'S SERVICE PARTNER - DPD - WHO DELIVERED WITHIN THE TIME SLOT ADVISED. SO... Ver mais
A empresa respondeu
Excellent communication, Louise is an asset to the company.Unfortunately our order was-damaged in transit . Louise organised a next day pick up and a replacement was sent which we received two days... Ver mais
Recently came across outdoor living hot tubs whilst looking for a flow switch for a dimension one tub. I found the website easy to navigate but more importantly I found the item I needed at a competit... Ver mais
Fantastic service , saunas are great , had a minor glitch but the service team made sure it was all sorted , thank you and I will be buying off you again cheers Rob
Yorkshire's largest hot tub seller, showrooms in Leeds and Hull. Jacuzzi approved dealer, offering 0% interest free credit. Can do delivery, servicing and repairs. 25 years of experience with expert team available to help. Award winning customer service & expert aftercare.
1 Goulton Street, HU3 4DD, Hull, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was Well Chuffed , I needed a spare part for the hot tub they found it, I paid for it, and it arrived the next day
Competitive pricing and lightening quick delivery. Always good quality products without hassle.
Excellent communication, Louise is an asset to the company.Unfortunately our order was-damaged in transit . Louise organised a next day pick up and a replacement was sent which we received two days later no questions asked .
Excellent service and the new hot tub cover far exceeded our expectations. Great value for the money and the fit was perfect.
2 Person Sauna
Initial delivery date missed after waiting in all day but once delivered on new date assembly was straightforward. Now using the sauna most days. Takes a little while to heat up but the quality of the sauna for the money is excellent. Looks really smart and would expected to have paid a lot more.
The Service I receive when I have issues is brilliant.
The Service team are great.
Excellent service good product fair price would use this company again
Great service and performance very quick
K Sherwood
Always helpful and orders are always on time
Helpful on the phone. Replacement pump turned up very quickly. Good price. All round very happy
It said free delivery but when it comes to payment you charged for delivery
The support and sales staff were exceptional. Lots of aftercare when we needed it and all the advice they could give regarding us having the right product in the first place
Just about everything went wrong!! Even in delivery….
Quality products at good prices. Delivered extremely quickly.
Ice Pod arrived swiftly and without issue. I think I have used it everyday since I received it 6 months ago! It’s the best thing I have ever bought!
We recently had our hot tub serviced with outdoor living. There were several things that needed attention, some of which I mentioned when booking. I asked for the chap to send me a quote for the parts and fitting. This was never followed up. Still waiting. This was 4 weeks ago.
What a customer journey to have paid a deposit in the beginning of July at the point purchase I showed all the relevant Pictures,and videos of where the hottub will be place ,and how to deliver access etc !
All this was sent to the office, and came back no problem can be delivered
Well. Delivery dates changed three times ,August. September then date before then after. Nightmare, I was then asked for more pictures, information therfore I sent
Then no replies having to chase. Week later contacted asked about the electricity whereby I had filled all the relevant forms on the day. Then a week later asked exactly the same. The customer service is awulf using the terminology wasn't me ,or I understand how you feel.
Ok week before the hottub to be delivered sent not sure if they can deliver the hottub through the entrance is there alternative? Then sent the final payment to be paid
Basically want to take thousands of pounds but, not sure can be delivered.
This company has wasted my time , money ,and the stress of it.
The company lacks any customer after care, they are unprofessional, and above all (incompetent) .
Then they want you pay.
I had requested my deposit payment now having to chase..Luckily deposit paid with Amex.
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