Speedy delivery of item ordered. Came well packaged. There was a fault with the item I ordered which had nothing to do with being the companies fault. The customer service from first contact was first... Ver mais
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Great help received when my card wouldn’t work when ordering and then very good service after I received my big order and needed to return one of the items. Not the first time I have bought from... Ver mais
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I came across this company by chance so wasn’t sure whether or not this would be a good experience - but I couldn’t be more pleased with their service. I will definitely be using them again & will re... Ver mais
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What an amazing company, before finding Outdoormania we used 6 different companies all claiming to have stock, They took our money and then failed to deliver any goods!! took us a long time to... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Under new ownership, at the new Outdoormania we are aiming to provide high quality products at competitive prices, wrapped in a caring and connecting customer experience. Outdoor clothing, ski-wear, glamping and camping.
Informações de contacto
Dunford Road, HD9 2AR, Holmfirth, Reino Unido
- 01484817456
- jc@winwood.co.uk
- www.outdoormania.co.uk
4,7
Excelente
366 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good product and prompt delivery
Good product and prompt delivery, I ordered a size larger of the base layer as they are always very tight.
Thanks
7 de novembro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi, Sincere thanks for the review, we really appreciate it, base layers are a little on the tight side aren't they! but i suppose they do keep us toasty warm. Kind Regards OM
Resposta da Outdoormania
Hi Sue, Sincere thanks for the review, we love it when it all goes well. Kind Regards OM
Really happy with the item
7 de novembro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Liz, We are really happy that you are really happy. Thank you for taking the time to write a review. Kind Regards OM
The trousers took awhile to come alas…
The trousers took awhile to come alas no one got in touch with me to say they were awaiting delivery and I had to phone up myself to find out what was going on . How ever if u got this size in again I would purchase another pair
6 de novembro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Mrs Hawker, we sincerely apologise that no one contacted you, that is definitely not our normal practice, thank you for the review and the feedback, we really appreciate it. Kind Regards OM
Good prices and speedy delivery.
6 de novembro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Elaine, sincere thanks for the review, we are happy that everything was to your liking. Kind Regards OM
Good product at a very competitive…
Good product at a very competitive price.
5 de novembro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi, Thanks for the review, we aim to please. Kind Regards OM
Took a month to deliver a pair of…
Took a month to deliver a pair of trousers i ordered n paid for. I had to contact them numerous times. Basically they were advertising trousers that they didnt have in stock. Bad. Bad. Bad.
5 de novembro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi, we sincerely apologise for this, we never list items that we do not stock, we sell on line and through our store in Holmfirth, on occasions an item can be sold in store and the system will not update until the following morning, we did inform you that the trousers would have to be ordered directly from the supplier and at that point we are in their hands, the item ordered is very popular and we had to wait for the supplier to get more stock in. We are sorry that you feel we let you down, however we don't know what else we could have done. We are disappointed that you chose to leave a negative review after agreeing to wait for the item to come in. As you can see our reviews are mainly at the 5 star level as we pride ourselves on providing high quality items at great prices and with high levels of service. We apologise again that you feel we let you down. Kind Regards OM
Resposta da Outdoormania
Hi, Sincere thanks for the review, we really appreciate it. Kind Regards OM
good service and good quality product
30 de outubro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi, Sincere thanks for the review, we really appreciate it. Kind Regards OM
Bamboo mugs
Sent the wrong colour mugs but sent the correct colour very guickly.
29 de outubro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Christine, Thank you for taking the time to write a review, we sincerely apologise for the mistake. Kind Regards OM
Easy website to use
Easy website to use. Good selection of outdoor wear. Order arrived very quickly and well wrapped.
29 de outubro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Anne, Sincere thanks for the review, we are pleased that everything worked well for you, we are making some changes to the website, it is easy to use but we think we may not promote the popular items very well so we are looking at how we could improve this. Kind Regards OM
Resposta da Outdoormania
Hi, Sincere thanks for the review, have a great weekend. Kind Regards OM
Happy customer
Quick delivery, good price and would definitely use them again.
24 de outubro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi, Thank you for taking the time to write a review we really appreciate it. Kind Regards OM
Great customer service and product .
22 de outubro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Mich, Sincere thanks for the review, we are happy that you are too. Kind Regards OM
Excellent customer service
Excellent customer service. The trousers were mislabeled by the manufacturer so not the suppliers fault that they would not fit. Outdoormania exchanged them immediately and even refunded the postage.
Very pleasant people to deal with.
20 de outubro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Christopher, we are pleased that everything worked out ok in the end, sincere thanks for the review. Kind Regards OM
Arrived On Time
Arrived On Time, got What I ordered, and Competitive Price: satisfied
20 de outubro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi, thanks for the review, please let us know what we could have done to get the 5th star, we are always looking to improve. Kind Regards OM
Very good product and very good value…
Very good product and very good value for money!
16 de outubro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Dusty, thanks for the review, we are pleased that everything was to your satisfaction. Kind Regards OM
Good product and arrived on time
15 de outubro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Mr Wheatcroft, Thank you for the review, we really appreciate it. Kind Regards OM
Fantastic service
Fantastic service. The camp beds I ordered were a really good price. Would definitely use this company again and recommend them very highly.
Well done and thank you Outdormania.
12 de outubro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Lizzie, thank you for the great review and kind recommendation, we try hard to deliver great products and great prices and with the highest standards of service. Kind Regards and Thanks OM
My Son is thrilled with the Helly…
My Son is thrilled with the Helly Hansen winter coat. Arrived with four days. Would recommend.
12 de outubro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Lisa, we are really pleased that your son likes his coat, Helly Hansen make some fantastic products. Thank you for taking the time to write a review, we really appreciate it. Kind Regards OM
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