The delivery driver (a chap called Gabriela) was so very helpful. He was careful when handling the pallet and placed it exactly where I wanted it. Excellent service which I would definitely use again... Ver mais
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Leia as opiniões dos outros
Great service - highly recommended- my shipping was complicated by changes/vat and the team were really helpful/responsive every step of the way.. 100% recommended- thanks again
A empresa respondeu
I’ve used Pallet2ship several times in the past, right from the start up of this company. I have also written several reviews. They are the best shipping company I have come across. Reliant ship... Ver mais
A empresa respondeu
Very grateful to Pallet2Ship and their contact Gabriela for sorting out safe delivery of our new mower this week. Driver was really helpful and efficient.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Pallet2Ship is a UK freight forwarder with 15+ years of experience, built for SMEs. Instant quotes, global carriers, competitive prices — no credit account needed.
Informações de contacto
Office 1, Space Station, 149 St Pauls Ave., SL2 5EN, Slough, Reino Unido
- 01753 299 456
- office@pallet2ship.co.uk
- www.pallet2ship.co.uk
4,8
Excelente
2 mil opiniões
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Pallet of Batteries from Germany to Ireland
Dan at Pallet2Ship looked after a custom quote for transport of batteries on a pallet from Germany, he was very responsive & followed up / ensured timely delivery, I couldn't get a response off another large shipping agent/household name, would highly recommend Pallet2Ship - have used a lot of other shipping agents & this was a very good experience
26 de novembro de 2025
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to share your experience, Alan!
We’re really pleased to hear that Dan was able to support you promptly. It’s great to know the service met your expectations, and we truly appreciate your recommendation.
We’re here anytime you need assistance again.
Kind regards,
Pallet2Ship
Recommend this company for pallet…
Recommend this company for pallet delivery services. I’ve Sent my car door and had no issues. Gabriela was spot on, kept me up to date with every step of delivery. +++
26 de novembro de 2025
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to review us, Rokas!
We’re really glad everything arrived without any problems and that you felt well supported throughout.
Gabriela will be thrilled to know her updates were helpful. We truly appreciate the recommendation!
Kind regards,
Pallet2Ship
Pallet 2 Ship was an easy company to…
Pallet 2 Ship was an easy company to deal with. Although their services were booked direct by a client of ours I found them extremely professional. Gabriela in particular was extremely helpful and kept me updated during the whole process.
17 de novembro de 2025
Opinião espontânea
Resposta da Pallet2Ship
Thank you so much for your kind feedback, Terry!
We’re really glad everything went smoothly and that you found our team easy to work with. Gabriela will be delighted to know her support made a difference.
It was a pleasure assisting you throughout the process.
Many thanks,
Pallet2Ship
A bit lack of communication to let me…there would be no pickup on the Thursday
A bit lack of communication to let me know there would be no pickup on the Thursday, I had a relative sit in my house ALL DAY for nothing. I then had to take a holiday off on the Friday and wait on the pickup. The driver was brilliant handled the pallet and on his way. I was also pleased to find out it still arrived on the Monday as scheduled
14 de novembro de 2025
Opinião espontânea
Resposta da Pallet2Ship
Thank you for your feedback, Patricia!
Unfortunately, the transport industry can be quite volatile, and delays or non-collections can sometimes happen without prior notice, even though we do our best to prevent them.
We’re glad the driver provided great service and that the delivery still arrived on Monday as planned.
Thank you for your patience and for choosing us.
Kind regards,
Pallet2Ship
Dan E is a credit to the company
Dan E is a credit to the company, he dealt swiftly with my delivery when another company let me down. He kept me fully informed as to the progress of my shipment and helped me through the whole importation process. I highly recommend Dan E and Pallet2Ship.
26 de novembro de 2025
Opinião espontânea
Resposta da Pallet2Ship
Thank you for your lovely review, William!
We’re very glad Dan was able to assist and make the process smooth for you. Your feedback means a lot to us, and we’ll be sure to share it with him.
Kind regards,
Pallet2Ship
Resposta da Pallet2Ship
Thank you for the great review, Wayne!
We're delighted to hear you found our service helpful.
We really appreciate your support!
Best wishes,
Pallet2Ship
Excellent service
Excellent service, very good customer care.
17 de novembro de 2025
Opinião espontânea
Resposta da Pallet2Ship
Thank you for your feedback, Paulo!
We hope to be able to work with you again.
Kind regards,
Pallet2Ship
Charges without warning huge fees for…
Charges without warning huge fees for "non stackable" pallet which was actually stackable!! Avoid!!
20 de novembro de 2025
Opinião espontânea
Resposta da Pallet2Ship
Hi Simon,
At the time of booking, you declared your pallet as stackable. However, as visible in the photos you provided, the shipment was not stackable. A stackable pallet must be fully crated or packed in a way that allows another heavyweight consignment to be safely placed on top. This was not the case here.
Because the pallet was non-stackable, the carrier applied a £198 non-stackable surcharge. This is a fee charged to us by the carrier, not something we add ourselves. As outlined clearly in our Terms & Conditions, which you agreed to during checkout, any surcharge applied due to inaccurate shipment information must be passed on to the customer.
All details regarding stackable vs. non-stackable freight and potential surcharges are available in our service description, booking guidelines, and T&Cs, accessible before placing an order.
We remain transparent in all charges, and this extra fee was the direct result of the incorrect declaration at the booking stage.
Best regards,
Pallet2Ship
Excellent service
Competitively priced, comprehensive and swift communication throughout the process from Africa to UK, I would highly recommend Pallet2Ship for international shipping of a pallet.
10 de novembro de 2025
Opinião espontânea
Resposta da Pallet2Ship
Thank you for trusting us with your shipment from Africa to the UK, Alex!
We’re glad the pricing worked well for you and that our team kept you informed every step of the way.
We truly appreciate the recommendation and are here whenever you need your next international pallet moved.
Kind regards,
Pallet2Ship
Efficient and very polite…
Efficient and very polite communications, it was a pleasure to 'talk' to Gabriela.
5 de novembro de 2025
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to review us, Jonathan!
Your kind comments have been passed on to Gabriela, and we hope to be able to work with you again.
Kind regards,
Pallet2Ship
THEY DIDNT BOOK THE COLLECTION, NOW NO REFUND
I booked 4 pallets to go to the Netherlands on a Thursday for a collection Friday. Used Kuehne + Nagel service through them. Called multiple times to confirm the collection and was told each time the driver was on the way. Phoned Kuehne + Nagel directly to be told there is no collection from our address. Pallet2Ship only admitted the no one is coming once I told them of of my call with K&N. This was at 4:30pm on a Friday and told they cant collect now until Monday. Do not use if shipment is urgent!
They claim in reply below its unguaranteed but I called multiple times on the day of booking and told each time they driver was on their way.
I requested a refund for this shipment on the 17th November, its now 10th December and it still hasn't been processed. Its stated as up to 10 working days for a refund to be processed and it still hasn't been processed.
I will never use this company again
14 de novembro de 2025
Opinião espontânea
Resposta da Pallet2Ship
Hi Oliver,
We would like to clarify the circumstances of your booking.
Our standard groupage services are advertised as non-guaranteed, as multiple operational factors can occasionally affect collection times. The carrier missed the cut-off time on Friday, which meant a collection could not be attempted before the depot closed.
The booking was submitted to the carrier on Thursday with a request for next-day collection. We are not aware which depot provided the information you received, but your collection was scheduled correctly on our side, and this can be verified in our logs.
For time-critical shipments, a dedicated-vehicle quote is recommended, as groupage services cannot offer guaranteed collection or delivery times.
If further clarification is needed, our team remains available.
Kind regards,
Pallet2Ship
Resposta da Pallet2Ship
Thank you for trusting our services, Mark!
We appreciate you taking the time to share your feedback and look forward to assisting you again!
Kind regards,
Pallet2Ship
Resposta da Pallet2Ship
Thank you for your review, Daniel!
We're really pleased to hear everything went smoothly and you felt well informed throughout the process. We truly appreciate you choosing us.
Kind regards,
Pallet2Ship
Great service
Great service. Very responsive, prompt and easy instructions to follow. Gabriela was very helpful and helped throughout.
22 de outubro de 2025
Opinião espontânea
Resposta da Pallet2Ship
Thank you for your review, Hyder!
We're delighted to hear everything went smoothly and that the process felt straightforward.
Gabriela will be so pleased to know her support made things easier for you. We're here anytime you need us again.
Kind regards,
Pallet2Ship
Resposta da Pallet2Ship
Thank you for your review, Aaron!
We're really pleased everything went just as it should. We appreciate you choosing us and hope to assist you again in the future.
Many thanks,
Pallet2Ship
Resposta da Pallet2Ship
Thank you for your trust in our services, Glynn!
We're glad everything was straightforward for you and that your shipment was picked up and arrived as expected.
We really appreciate you taking the time to share your experience and hope to help again soon.
Kind wishes,
Pallet2Ship
Great service
Great service, quick collection and delivery, Communication from Pallet2Ship was excellent. Would Highly recommend
4 de novembro de 2025
Opinião espontânea
Resposta da Pallet2Ship
Thank you for your review, Liam!
We're really pleased to hear everything went smoothly — from the quick collection and delivery to the communication. Your recommendation means a lot to us and we hope to be able to work with you again.
Kind regards,
Pallet2Ship
Very Helpful
Great help from Andrea and the team responding with advice on how to set up shipping
4 de novembro de 2025
Opinião espontânea
Resposta da Pallet2Ship
Thank you for your review, Niall!
We're really glad Andreea and the team were able to guide you through getting everything arranged.
If you ever need a hand again, we’re always here to help.
Kind regards,
Pallet2Ship
Great experience
Great experience. Thanks Gabriela, excellent support.
24 de outubro de 2025
Opinião espontânea
Resposta da Pallet2Ship
Thank you so much for your feedback, Marius!
We’re really glad everything went smoothly and Gabriela was able to assist you so well.
If you ever need anything again, we’re here to help.
Kind regards,
Pallet2Ship
Couldn't recommend Pallet2Ship enough
Couldn't recommend Pallet2Ship enough! After being let down on an urgent shipment needed from Spain to the UK, Dan E worked with me to arrange collection on a Friday, and the pallet we required was delivered to us Monday by 8:00AM!
Throughout the process, Dan kept me fully informed, guided me through the necessary paperwork, and was incredibly flexible in navigating the constant challenges we faced—even offering to stay late to make sure everything went smoothly.
Thank you, Dan, for your help and for making sure we had our delivery in time for our trade show!
31 de outubro de 2025
Opinião espontânea
Resposta da Pallet2Ship
Thank you for this amazing feedback, Ryley !
We're so glad Dan could step in and get everything sorted for your trade show. He'll be thrilled to hear how much his dedication and flexibility meant to you.
We really appreciate your trust and recommendation, and we're here whenever you need us!
Best regards,
Pallet2Ship
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