Same review as my last purchase. I have recently purchased and installed two of the 100" fans. I reported on the first purchase that the lighting level. What ever the preset level is, is what you get.... Ver mais
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Leia as opiniões dos outros
The fan is constructed very well easy to put together and hang in works amazing. I don’t think I’ve ever seen a fan run so smooth without one single vibration.
The reviews of this fan helped us make the decision to buy it. Was disappointed however when the box was delivered with a powder substance on it, the nails keeping the box together were rusted as if i... Ver mais
I am always very leery of ordering from a Chinese company. Twice I have been burned by them saying they delivered the product and i didn't receive it. Then I would have to pay another company money t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Parrot Uncle represents a distinguished American home brand, specializing in the integrated development of premium ceiling fans, designer lighting, and complementary furniture collections. Built upon over a decade of focused expertise, our synchronized design approach creates environments where performance and aesthetics converge seamlessly. Supported by U.S.-based operations and logistics, we deliver exceptional craftsmanship, consistent quality, and a refined end-to-end experience.
Informações de contacto
17745 E Valley Blvd, 91744, City of Industry, Estados Unidos da América
- 888-275-3352
- support@parrotuncle.com
- www.parrotuncle.com
3,6
Aceitável
102 opiniões
Respondeu a 68% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I needed to change the fan I ordered…
I needed to change the fan I ordered and customer support was able to get it done. I haven’t installed it yet so we’ll see how that goes.
14 de maio de 2026
Opinião espontânea
Same review as my last purchase
Same review as my last purchase. I have recently purchased and installed two of the 100" fans. I reported on the first purchase that the lighting level. What ever the preset level is, is what you get. When you attempt to change you do hear an audible sound but nothing happens. Obviously a manufacturer's problem somewhere. Outside of that, these appear to be a good fan for the price and cant wait for next summer to see how they improve air circulation in my shop.
9 de março de 2026
Opinião espontânea
I emailed a question twice and we never…
I emailed a question twice and we never really answered. I like the product I purchased.
14 de março de 2026
Opinião espontânea
The fan is constructed very well easy…
The fan is constructed very well easy to put together and hang in works amazing. I don’t think I’ve ever seen a fan run so smooth without one single vibration.
6 de maio de 2026
Just OK
The reviews of this fan helped us make the decision to buy it. Was disappointed however when the box was delivered with a powder substance on it, the nails keeping the box together were rusted as if it had been sitting in a warehouse a while and had sat in water.
6 de maio de 2026
great product fast service
1 de maio de 2026
Bad performance and can’t return it
I ordered the fan and it is not putting out the air as advertised. I tried to call to exchange it for a faster fan and the customer service was horrible. The fan also tilts when at high speed and they want me to send a video of this before I can return it. Beware, they do not take “used” fans back so if you hook it up and aren’t satisfied then you are stuck with the fan. In my case I bought two so I’m out of a lot of money.
11 de maio de 2026
Opinião espontânea
Delivery was very fast
Delivery was very fast. Installation instructions were easy to follow. The fan is super quiet! The price was great - and with a DC motor too!
2 de maio de 2026
NO RECOMIENDO EN ABSOLUTO COMPRAR EN ESTA WEB
No recomiendo para nada comprar aquí, a mí me engañaron. Atención al cliente inexistente, si tienes algún problema no hay teléfonos de contacto en España, cuando he comprado en la web española; solo un chat dónde te atiende una máquina, cuando solicitas hablar con un agente humano, te pone en espera, pero no se conecta nadie y estás esperando hasta que te cansas. Si quieres ahorrarte disgustos y que jueguen con tu dinero, no compres en esta web, no tienes garantías, experiencia malísima.
8 de maio de 2026
Opinião espontânea
Installation went well with good…
Installation went well with good instructions. Fan appears to be well built and works well. The price was a major reason for buying and I am pleased.
21 de abril de 2026
Opinião espontânea
Our new contemporary 60 in. Fan
We received our new fan and had it installed. The process went so well and the 60 in. Fan is
Perfect for
Our great room. Love how stable and quiet it is. Also the remote with dimming, timer and control options are wonderful. We would buy again from them!
28 de abril de 2026
The items are still back ordered so no…
The items are still back ordered so no delivery. Did receive message of the delay after asking about the delay.
6 de maio de 2026
Opinião espontânea
I didn't see a fan with no light kit…
I didn't see a fan with no light kit costing me 10 bucks more to buy the 84 inch fan, My first fan did not have the light kit and I wanted them all to match so now I have two with a light and one without.
2 de maio de 2026
Opinião espontânea
Incorrect wiring with downrod
I ordered a fan and a 48 inch downrod to go with it and received both, however, when the electrician came to install it, he said the wires in the downrod don't connect to the wires on the fan. So I tried reaching out to support, but I can't get ahold of anyone at the company. The downrod should have just come with the correct wiring in the first place but not being able to reach anyone to correct the mistake is highly frustrating. I have sent emails, left a voicemail and used the AI chat which says the issue has been escalated, but nobody has reached out to me. At this point I can't return the fan as it's been opened so the only thing I can do is see if the electrician can connect the wires another way.
5 de maio de 2026
Opinião espontânea
Resposta da ParrotUncle
Dear Todd,
Thank you so much for your 5-star review! We're thrilled to hear that your order arrived on time and that you're pleased with the quality.
Your satisfaction means a great deal to us. We truly appreciate you choosing Parrot Uncle and hope you enjoy your purchase for years to come!
Warm regards,
The Parrot Uncle Team
P.S. If you ever need anything, we're always here at Support@parrotuncle.com or 888-275-3352.
Resposta da ParrotUncle
Dear Ford,
Thank you so much for your 5-star review! We're delighted to hear that you enjoyed our great selection and experienced quick delivery.
Your satisfaction means a lot to us. We hope you love your purchase and look forward to serving you again in the future!
Warm regards,
The Parrot Uncle Team
P.S. If you ever need anything, we're always here at Support@parrotuncle.com or 888-275-3352.
Low quality Chinese crap
First, this ceiling fan only lasted 3 years before the DC controller went bad. I have 3 other fans in my house older than 19 years with no issues, but they are AC fans.
Second, the DC controller I ordered is shipping from China which is horribly slow and I don't like supporting China. This is the last thing I buy from Parrot Uncle.
28 de abril de 2026
Wrong color fan delivered to me and you…
Wrong color fan delivered to me and you don’t answer your phone, reply to my emails. I cannot get ahold of anyone to correct the mistake.
27 de abril de 2026
Resposta da ParrotUncle
Dear Jason,
Thank you for your review. Please accept our sincerest apologies for sending you the wrong color fan, and even more so for the frustration of not being able to reach us by phone or email. We completely understand your anger, and we are very sorry.
Why you couldn’t reach us right away:
Our customer service operations center is based in China, and there is a significant time zone difference. While we strive to respond as quickly as possible, occasional delays can happen. That does not excuse the lack of response you experienced, but we hope it explains why our reply took longer than it should have. We are actively working to improve our coverage and responsiveness.
The good news:
We have already processed and shipped the correct color fan to you. The tracking number has been sent to your email address. You should receive the replacement very soon. You do not need to return the wrong‑color fan.
If you still have any issues or have not received the tracking email, please contact us immediately at Support@parrotuncle.com or call 888-275-3352. We will answer personally.
We appreciate your patience and the opportunity to make this right.
Sincerely,
The Parrot Uncle Customer Service Team
Great product pricing and great service.
27 de abril de 2026
Resposta da ParrotUncle
Dear Ray,
Thank you so much for your 5-star review! We're delighted to hear that you're pleased with both our product pricing and our service.
Your satisfaction is what motivates our team every day. We truly appreciate you choosing Parrot Uncle.
If you ever need anything in the future, we're always here to help!
Warm regards,
The Parrot Uncle Team
P.S. Feel free to reach out at Support@parrotuncle.com or 888-275-3352.
Noisier than what I expected and wished…
Noisier than what I expected and wished now it moved back-and-fourth
11 de março de 2026
Opinião espontânea
Resposta da ParrotUncle
Dear Bernardo,
Thank you for sharing your experience and for giving us a 3-star rating. We truly appreciate your honesty, as it helps us understand where we can improve.
We're sorry to hear that the fan is noisier than you expected. Some occasional factors that can affect noise levels include installation tightness, blade balance, or the ceiling mounting surface. If you're willing, our customer support team would be happy to help troubleshoot with you – sometimes a small adjustment can make a noticeable difference.
Regarding the back‑and‑forth oscillation feature: most of our current fans are designed for fixed directional airflow rather than oscillating motion. We completely understand the appeal of that feature, and we will share your suggestion with our product development team for future models.
If you'd like us to help reduce the noise or explore other fan options that might better fit your needs, please contact us directly at Support@parrotuncle.com or 888-275-3352. We're here to help.
Thank you again for your review and for choosing Parrot Uncle.
Sincerely,
The Parrot Uncle Customer Service Team
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