ParrotUncle Opiniões 102

TrustScore: 3.5 em 5

3,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Same review as my last purchase. I have recently purchased and installed two of the 100" fans. I reported on the first purchase that the lighting level. What ever the preset level is, is what you get.... Ver mais

Classificada 5 em 5 estrelas

The fan is constructed very well easy to put together and hang in works amazing. I don’t think I’ve ever seen a fan run so smooth without one single vibration.

Classificada 2 em 5 estrelas

The reviews of this fan helped us make the decision to buy it. Was disappointed however when the box was delivered with a powder substance on it, the nails keeping the box together were rusted as if i... Ver mais

Classificada 5 em 5 estrelas

I am always very leery of ordering from a Chinese company. Twice I have been burned by them saying they delivered the product and i didn't receive it. Then I would have to pay another company money t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Casa e jardim

Escrito pela empresa

Parrot Uncle represents a distinguished American home brand, specializing in the integrated development of premium ceiling fans, designer lighting, and complementary furniture collections. Built upon over a decade of focused expertise, our synchronized design approach creates environments where performance and aesthetics converge seamlessly. Supported by U.S.-based operations and logistics, we deliver exceptional craftsmanship, consistent quality, and a refined end-to-end experience.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

102 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 68% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fast shipping

Fast shipping, Great pricing

29 de janeiro de 2026
logótipo da ParrotUncle

Resposta da ParrotUncle

Dear Bobby,

Thank you so much for taking the time to share your 5-star review! We're thrilled to hear that you were pleased with both our fast shipping and great pricing.

We strive to provide excellent value and a seamless experience for every customer, so your positive feedback is truly appreciated.

We hope you're enjoying your product and look forward to serving you again in the future!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need us! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.

Classificada 4 em 5 estrelas

Fan worked ok

Fan worked ok
Little bit of trouble getting it to reverse direction but did get it working

29 de janeiro de 2026
logótipo da ParrotUncle

Resposta da ParrotUncle

Dear Mike,

Thank you for taking the time to share your experience and for your 4-star review. We're glad to hear the fan is working overall, and we appreciate your note about the direction reverse function.

We understand that some of our models can require a specific sequence or timing to switch directions, and we apologize for any frustration this may have caused. Your feedback is helpful as we continually work to make our products as intuitive as possible.

If you ever have questions about operating your fan or need assistance in the future, please don't hesitate to reach out to us directly at Support@parrotuncle.com or 888-275-3352. We're always happy to help.

We hope you continue to enjoy your fan, and we thank you for choosing Parrot Uncle.

Best regards,
The Parrot Uncle Team

Classificada 5 em 5 estrelas

Great product and service

This is my second Fandelier from Parrot Uncle and both have exceeded my expectations.

28 de janeiro de 2026
logótipo da ParrotUncle

Resposta da ParrotUncle

Dear Joyce,

Thank you so much for taking the time to share this fantastic 5-star review! We are truly honored that you chose to purchase your second Fandelier from us, and even more delighted to hear that both have exceeded your expectations.

Hearing from repeat customers like you is the highest compliment we could receive. It reaffirms our commitment to creating beautiful, high-quality products and providing service that our customers can trust.

We sincerely appreciate your loyalty and are thrilled that our Fandeliers continue to bring style and comfort to your home. We look forward to serving you again whenever you're ready for your next one!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.

Classificada 5 em 5 estrelas

the fan was easy to install and works…

the fan was easy to install and works great

14 de janeiro de 2026
logótipo da ParrotUncle

Resposta da ParrotUncle

Dear Michael,

Thank you so much for taking the time to share your 5-star review! We're thrilled to hear that the fan was easy to install and is working great for you.

Knowing that our products deliver both a smooth installation experience and reliable performance is exactly what our team strives for. Your positive feedback means a lot to us.

We truly appreciate you choosing Parrot Uncle and look forward to serving you again in the future!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need us! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.

Classificada 5 em 5 estrelas

It is awesome and sleek @ 100"

It is awesome and sleek @ 100". It works great in our garage and provides plenty of cool airflow. It can probably dry your hair while sitting under the fan after swimming.

14 de janeiro de 2026
logótipo da ParrotUncle

Resposta da ParrotUncle

Dear KTB,

Thank you so much for taking the time to share your fantastic 5-star review! We're thrilled to hear that your 100" fan is not only sleek and awesome-looking but is also working great in your garage and providing plenty of cool airflow.

We especially loved your fun note about it being able to dry your hair after a swim—it put a big smile on our team's faces! It's wonderful to know the fan is performing exactly as you hoped (and maybe even a bit more).

We truly appreciate you choosing Parrot Uncle to help keep your garage comfortable. We hope it serves you well for many years to come!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need us! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.

Classificada 5 em 5 estrelas

Well made and easy to install

12 de janeiro de 2026
logótipo da ParrotUncle

Resposta da ParrotUncle

Dear Jp,

Thank you so much for taking the time to share your 5-star review! We are delighted to hear that you find the product well made and easy to install.

At Parrot Uncle, we strive to combine quality craftsmanship with user-friendly design, and your feedback truly validates our efforts. Knowing that our customers are satisfied is the greatest reward for our team.

We truly appreciate you choosing our products and look forward to serving you again in the future.

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need us! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.

Classificada 1 em 5 estrelas

I did not receive my purchased item

I did not receive my purchased item

8 de janeiro de 2026
logótipo da ParrotUncle

Resposta da ParrotUncle

Dear Angela,

We are very sorry to learn that you have not yet received your purchased items, and we understand the frustration and inconvenience this has caused.

To ensure we can quickly check your order status and resolve the issue, please send your order information (such as order number, product name, shipping address, etc.) via email to Support@parrotuncle.com or call our customer service team at 888-275-3352. We will follow up immediately.

Thank you for your feedback, and we look forward to resolving this matter for you as soon as possible.

Warm regards,
The Parrot Uncle Team

Classificada 5 em 5 estrelas

Fast delivery and easy install,

Fast delivery and easy install,

22 de janeiro de 2026
logótipo da ParrotUncle

Resposta da ParrotUncle

Dear Tim,

Thank you so much for taking the time to share your 5-star review! We're delighted to hear that you experienced fast delivery and found the installation to be easy.

Our goal is to make every step of your experience seamless and satisfying, so your feedback truly means a lot to our team.

We truly appreciate you choosing Parrot Uncle and look forward to serving you again in the future!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need us! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.

Classificada 1 em 5 estrelas
logótipo da ParrotUncle

Resposta da ParrotUncle

We sincerely apologize for the inconvenience caused by the delay in receiving your order. After checking the tracking information, we found that the package was delayed due to severe snowstorms affecting transit. According to the latest update, it is now scheduled to arrive tomorrow.

We truly regret the frustration this has caused and appreciate your patience. If you have any further concerns, please feel free to reach out to us directly—we’re here to help.

Thank you for your understanding.

Classificada 4 em 5 estrelas

Product issue

When ordering nothing was said I had to wait for them to get my order in so they could ship it would have been a month my money being tied up. When I did contact them they did step up and let me get another product that they had on the shelf then I got it fast. Thanks

22 de janeiro de 2026
logótipo da ParrotUncle

Resposta da ParrotUncle

Dear Lorin,

Thank you for taking the time to share your experience and for your 4-star review. We sincerely appreciate your feedback, and we’re glad our team was able to step in and provide a solution that worked for you.

We apologize for any lack of clarity regarding the initial shipping timeline. We are actively working to improve our ordering and communication processes to ensure customers are fully informed about product availability and expected delivery dates upfront.

It’s great to hear that you received your replacement product quickly and that our team was able to assist you promptly. We always strive to respond flexibly and helpfully when unexpected delays occur.

We truly value your understanding and your willingness to share your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out to us at Support@parrotuncle.com or 888-275-3352.

Thanks again for choosing Parrot Uncle. We look forward to serving you again!

Best regards,
The Parrot Uncle Team

Classificada 5 em 5 estrelas

Very good customer service

The response and assistance I received from customer service was great!

7 de janeiro de 2026
logótipo da ParrotUncle

Resposta da ParrotUncle

Dear Kiki,

Thank you so much for taking the time to share your 5-star review and for your kind words about our customer service team! We are delighted to hear that the response and assistance you received were helpful and met your expectations.

Our team strives to provide timely, caring, and effective support to every customer, and feedback like yours truly encourages us to keep doing our best.

We truly appreciate you choosing Parrot Uncle and look forward to serving you again whenever you need us!

Warm regards,
The Parrot Uncle Team

P.S. We’re always here if you need anything! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.

Classificada 5 em 5 estrelas

Best fans ever

Best fans ever
I bought six and they look great on my bedrooms
best customer service backing up their wonderful product

26 de janeiro de 2026
logótipo da ParrotUncle

Resposta da ParrotUncle

Dear Michelle,

Thank you so much for your incredible 5-star review and for calling us the "Best fans ever" – we are truly honored! We're thrilled to hear that all six fans look great in your bedrooms and that you're delighted with both the product and the customer service you received.

Knowing that a customer like you, who purchased multiple fans for their home, is so satisfied means the world to our entire team. We strive to provide not only stylish and reliable products but also support that our customers can count on, and your feedback is the best encouragement we could ask for.

We truly appreciate your trust and support. It was our pleasure to assist you, and we look forward to serving you again whenever you need us!

Warmest regards,
The Parrot Uncle Team

P.S. We're always here for you! Feel free to contact us anytime at Support@parrotuncle.com or 888-275-3352.

Classificada 5 em 5 estrelas

Saw the add on FB I researched the fans…

Saw the add on FB I researched the fans and decided to buy the farm style fan for our living room.
Ordering was easy i received emails of the receipt after that I was sent notices of shipping to the day I got the fan.
It was easy to install everything was plug and play.
It’s a great fan and a great company to do business with. Thank you , John Wyatt

2 de janeiro de 2026
logótipo da ParrotUncle

Resposta da ParrotUncle

Dear John,

Thank you so much for taking the time to share such a detailed and positive 5-star review! We are thrilled to hear about your journey—from seeing our Facebook ad and researching our fans, to placing your order, receiving timely shipping updates, and finally enjoying the easy, plug-and-play installation of your farm style fan.

It’s especially rewarding to know that every step of the process met your expectations and that you are so pleased with both the fan and your experience with our company. We strive to make the entire process—from discovery to installation—as seamless and transparent as possible, and your feedback truly confirms we’re on the right track.

We are honored that you chose Parrot Uncle for your living room and truly appreciate your trust. We look forward to the opportunity to serve you again whenever you need us.

Warm regards,
The Parrot Uncle Team

P.S. Should you ever need anything, we’re always here to help! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Classificada 5 em 5 estrelas

Very nice touch

Very nice touch, Great product and easy to install

5 de janeiro de 2026
logótipo da ParrotUncle

Resposta da ParrotUncle

Dear Kana,

Thank you so much for taking the time to share your 5-star review! We are delighted to hear that the product provided a "very nice touch" to your space and that you found it both high-quality and easy to install.

At Parrot Uncle, we pay close attention to design details and strive to make installation as straightforward as possible, so your feedback is truly rewarding for our team.

We truly appreciate you choosing our products and look forward to serving you again in the future!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need us! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.

Classificada 1 em 5 estrelas

Ordered a TV Stand with a built in…

Ordered a TV Stand with a built in Fireplace online. The item was marked as in stock, but just after purchasing I received an email saying the fireplace insert was out of stock. I asked them to send them both together when this part was in stock, they advised it would take between 2 and 3 weeks. 4 weeks have gone by and only half the item has turned up. I am still waiting for the TV stand and am unlikely to get this before Christmas, despite ordering well over a month beforehand. Support respond in a reasonable timeframe, but may as well be parrots the way they fire stock responses back at you. Poor service across the board and no contact number for their UK store. Avoid!

22 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I love my fan but it only worked for 4 days

I love my fan but it only worked for 4 days. It is impossible to get hold of the company. I have been passed around then I finally get a call and and theeen
an email when I was out of the country and am back to square one. They state the fan is under a 1 yr warranty but that does not matter if you cannot get hold of any to rectify. I would not buy a ParrotUncle fan again. Will just throw away and purchase a different model and maker.

21 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT BUY THEIR CEILING FANS I HAVE 2…

DO NOT BUY THEIR CEILING FANS I HAVE 2 AND IN LESS THAN 3 MONTHS HAVE FAILED
Parrot Uncle Wireless RF Fan Control and Receiver Kit GA012/GA012Q THIS IS THE FAILED POOR QUALITY UNIT THAT NEEDS REPLACING
THAT YOU CANNOT BUY IN THE UK AS PARROTUNCLE.COM HAVE TOLD ME.
SO DO YOURSELF A FAVOUR AVOID THEIR PRODUCTS I HAVE 2 THAT DO NOT WORK AT ALL (LIGHT OR FAN) ABSOLUTE RUBBISH.

2 de julho de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Eh...

I love my ceiling fan, but I am upset with this company. I installed a new fan/light set in November 2023 and October 2024 I'm already having issued and having to replace the receiver/remote. A light went out and it messed up the whole set, I can't turn the lights off with the remote anymore, but I can still turn the fan off by remote. I've contacted the seller through Amazon and they can't do anything. I contacted support throught Parrot Uncles website twice and they told me to send an email to a specific person twice and so I did, TWICE, and I haven't heard back from this person and have received ZERO help. I like the look of Parrot Uncles fans, but the headache isn't worth it.

10 de outubro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Item Not Really New.

They sent me an item that had been used/owned by someone else. There were clear signs that the pieces in the box had already been opened and handled. The remote came without a battery so we couldn't even test it once we got the fan light assembled. No doubt the prior owner had removed the battery from the remote and forgot to replace it when they returned the fan light.

This company seems to have a very strict return policy so how they could repackage someone's return and call it 'new' is certainly a contradiction.

6 de dezembro de 2022
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais