Delivery was fast and efficient. Products were as advertised (Chocolate casino chips). Packaging was very poor - the products were rattling about in a large box with no wrapping.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Super fast delivery as I sent an email to customer services requesting delivery within 3 working days when the advice was 3 to 5 working days. Justine pulled out all the stops and my parcel was delive... Ver mais
5 stars!! I was very sceptical about ordering after some negative reviews, however my sons birthday decorations arrived today after only ordering Monday! The items were even personalised too, the qual... Ver mais
I haven't seen my now 4 year old goddaughter in a year due to the pandemic so wanted to send a super exciting treat in the post. I ordered a unicorn balloon pack of 3 inflated balloons. They went down... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
If it's Christmas party supplies you're looking for Party Packs have it all, from decorations and tableware to ideas for that special themed event
Informações de contacto
Reino Unido
- www.partypacks.co.uk
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic Service
Fantastic Service. Ordered on Tuesday, arrived today. All items are in great condition. Fab value for money, will definitely be back!
Best customers service
Best customers service. Been on touch with me until I received my order.
Very polite
Pleased
Ordering was easy but trying to put the correct billing and delivery address wasn't easy but after emailing Party Packs they changed this straightaway for me.
Really pleased with my order and prices were great.
Only issue is the delivery box it came in wasn't strong enough and literally, it all fell out the bottom just after the delivery man left.
Will definitely use again though
TERRIBLE SERVICE
I placed an order with Party Packs two weeks ago, and they cancelled my order the same day due to shipping. I STILL have not received the refund they assured me was also done the same day. I have emailed this company four times about this matter, the last of which has been completely ignored. When I tried to call the company, the number I was given was not in service. This company owes me money. Don't place an order unless you are willing to receive neither product, nor money.
Extremely Impressed
This is the first time I have used Party Packs. AND I am extremely impressed. Right from the start of placing my order with Party Packs, they kept me up to date with the progress of the order. Both orders were delivered sooner than expected and the quality of all the items have been superb. I organise fancy dress parties on a regular basis, mainly for charities and have been let down quite badly in the past with other companies. I have now sent out a message to all my guests for this years Halloween to use Party Packs for their costumes. This not something I would normally do. So a big thank you to you and your staff for all your help and professionalism.
Best online company I have dealt with!
I ordered some personalised items for a friend's 30th birthday party and was amazed when they arrived. They were such great quality and I was kept up to date with my order throughout. A thoroughly pleasant experience and the staff were lovely. Thank you!
The best customer service I have ever received from an on-line company
I had made an error with my order (ordered far too many invitations). A very helpful lady phoned me to sort this out. When I received my order in record time I was delighted with the quality of everything and I have been recommending Party Packs to everyone!
Disgusted by the tone of the Customer Service Advisor
To sum up my experience overall, unprofessional, 100% unreliable and a complete let down. I work for a company based in Hull, and we found Party Packs website online. Upon entering the website, we found a selection of outfits that were suitable for our Christmas event. Upon ordering, we found a number of the outfits were out of stock.
We placed the order on 5th November and were assured that the majority of the items were already in stock and the rest of our items could be ordered in and delivered by our event date on the 15th November.
The event date has arrived and we are missing half of our items. I called to chase the delivery to be told that the delivery date was the 18th. This is not the case. I was advised and I double checked that the products would be delivered at the very latest on the 15th. So now.... on a Friday afternoon.... we have no outfits.
I am Extremely disappointed by the service provided by Party Packs and advise anyone who is contemplating using them to avoid!!!!! You WILL be let down!!!
Great Communication on Delivery & Good prices
Now saved this company onto my favourites bar as my first choice for partyware. As social convenor of a loacl sports club I have been able to create much better nights without bursting the bank....
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








