Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

When the shoes arrived I thought they would come in a normal box but when I opened the package the box was beautifully designed and when you open the box the shoes are outstanding and is built from a... Ver mais

Classificada 2 em 5 estrelas

Item was not dispatched until 10 working days (12 total) after purchase. Even when the website states it takes 2-4 working days for dispatch. Payntr do not reply to the only POC on their website info@... Ver mais

Classificada 5 em 5 estrelas

Replacement bowling spikes Purchased a pair of bowling spikes at the start of season in April, by August unfortunately the sole on left boot was coming loose. I emailed support with photo evidence... Ver mais

Classificada 1 em 5 estrelas

Payntr stock issues are well known but even when buying a supposedly in-stock item nothing turned up. Weeks went by with no update. After multiple chase emails finally got a reply explaining that my s... Ver mais

Informações sobre a empresa

  1. Loja especializada em acessórios de críquete

Informação fornecida por diversas fontes externas

Payntr are an independent UK cricket brand specialising in professional and innovative game changing cricket products.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

195 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

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3,5

Todas as opiniões

(195)

36 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Hi There

Hi There
I have order for Payntr V Spikes on 29 Sept 2020 against order number 4468 (WEB4468) and provided with the Fedex tracking number and supposed to received parcel by 03 Oct 2020. However, till date not received. Sent few mails to Payntr customer service but got no response. Called Fedex, Singapore few times and they responded the tracking number provided do not appeared in their system, instead mail fedex cross border to track the parcel. Awaiting fedex cross border response.
Hope Payntr shall contact to fedex for expedite the delivery.

5 de outubro de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

Great products

Great products, but disappointed with Customer Service as i have been trying for a week to return one product and no reply to direct email or contact form on website.
Have since ordered product again with additional products as needed it replacing quickly but also need to return one of those.
No customer service number to follow this up

19 de agosto de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

Great spikes, customer service poor

Ordered spikes and socks - spikes arrived and some socks missing from order.
Mailed 3 times and got no response, eventually used a letter and got a great response and follow up to resolve.Its not easy to contact Payntr apart from the email provided.
They are great products (spikes, socks) but customer services follow up lets it down.

14 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Boot Replacement

Had a problem with my cricket boots that didn’t manage to last 2 seasons. Emailed Payntr and got a response within an hour. Free replacement offered the next day. Very good customer service

11 de agosto de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Great product. Poor service

I purchased a pair of spikes last year and they are great. So I thought I would purchase a pair of pimples.
I received my order very quick. Trouble is it’s another pair of spikes and not pimples as ordered.
I have now sent 3 emails and a Facebook Messenger Message but have had no reply now for 4 days. Can someone please check their emails at Payntr and reply so I can arrange for an exchange?

24 de julho de 2020
Opinião espontânea
logótipo da PAYNTR ™

Resposta da PAYNTR ™

Hi Richard,

I am sorry for your experience, the team is very busy at present.

You should have received an auto message on social media to email info@payntr.com

We have come back to you today to resolve your query and if you have any further questions please email info@payntr.com

Thanks

Classificada 5 em 5 estrelas

Excellent company to deal with and…

Excellent company to deal with and superb products. I ordered 2 pairs of boots (different sizes for different people) and one pair was slightly too small. I emailed to find out the best way of returning and getting a larger size and the response was very quick. The suggestion was to send both pairs back as the new size was a different price and order 2 new pairs. Pay for these and get a refund. All worked really well and returning was a very simple task and FOC.

23 de julho de 2020
Opinião espontânea
logótipo da PAYNTR ™

Resposta da PAYNTR ™

Thank you for the kind feedback. Thanks Team PAYNTR

Classificada 1 em 5 estrelas

After hearing lots of positivity and a…

After hearing lots of positivity and a high recommendation about the quality of product I should have received, they are now 6 days past the date of delivery and I’ve now played 3 games without any footwear. I’ve sent a message through the website and now a direct email due to not get any response. I’m hoping they rectify the problem soon and I can hopefully leave a very different review

22 de julho de 2020
Opinião espontânea
logótipo da PAYNTR ™

Resposta da PAYNTR ™

We have sorted your issue today and apologise for this, it has been an extremely busy time in recent weeks for us, but we hope everything is sorted now. Thanks Team PAYNTR

Classificada 1 em 5 estrelas

16 days since payntr have received my…

16 days since payntr have received my shoes back and after several emails I have no reply and no replacement shoes been sent out!!!

15 de julho de 2020
Opinião espontânea
logótipo da PAYNTR ™

Resposta da PAYNTR ™

We are sorry to hear of your bad experience, but as discussed in our email exchanges we have now sorted your problem

Thanks Team PAYNTR

Classificada 1 em 5 estrelas

Ordered 2 pair of Cricket boots

Ordered 2 pair of Cricket boots, 1 pair arrived after 3 weeks and 3 ignored emails, still waiting for 2nd pair and they just ignore my emails.Don't touch with a barge pole.

29 de junho de 2020
Opinião espontânea
logótipo da PAYNTR ™

Resposta da PAYNTR ™

Hi Eric,
Unfortunately we have no record of any emails from you.
Can you please email info@payntr.com and we will sort out your order ASAP.
Thanks

Classificada 1 em 5 estrelas

I’ve been waiting a month for my…

I’ve been waiting a month for my purchase from this website and they keep ignoring my emails about where my parcel is, the shipping is no good as they seem to have no idea where it is and the company is no help either. If your purchasing something from this website and u live in Australia look around Australia first cause u might not get your parcel.

4 de novembro de 2019
Opinião espontânea
logótipo da PAYNTR ™

Resposta da PAYNTR ™

Hi Mitchell.

Thank you for you review.

We have been trying to sort this issue for you for the last 2 weeks.

You have seen the Courier transcript and seen that these were dispatched on time and any issue thereafter is down to the courier.

We will continue to support you as best we can.

Thanks

Team PAYNTR.

Classificada 5 em 5 estrelas

Great service and fast delivery

Great service and fast delivery, would recommend

5 de setembro de 2019
Opinião espontânea
logótipo da PAYNTR ™

Resposta da PAYNTR ™

Hi Zac,

Thank you for your email and taking the time to reply.

Thanks

Josh

Classificada 5 em 5 estrelas

Top quaility through out first time…

Top quaility through out first time wearing on Saturday league game and despite the duck the most comfortable I've ever worn in over 2t years of playing

3 de setembro de 2019
Opinião espontânea
logótipo da PAYNTR ™

Resposta da PAYNTR ™

Hi Mark,

Thank you for taking the time to review.

Glad to hear you are enjoying the shoes!!

Hopefully some runs to come.

Thanks

Josh

Classificada 4 em 5 estrelas

Best for the cricket

Awesome look and lightweight but the size is not perfect. Somehow it is still feel tight after using for a month. Recommendation: take one size bigger than of your normal size.

23 de agosto de 2019
Opinião espontânea
logótipo da PAYNTR ™

Resposta da PAYNTR ™

Hi Harshit,

Thank you for taking the time to review.

We have a free returns policy so customers have the option to return shoes if they do not fit etc.

Many Thanks

Josh

Classificada 3 em 5 estrelas

Second time lucky

This Is the 2nd pair.
The first one I had lasted 3 games. It had started to crack from sides after 1st game and was unwearable after 3 games.. but i thought I'll give it another go as they were on sale. So basically I paid double the price. The one I have now hasn't cracked yet after 3 games so I'm guessing it will last me the rest of the season..

22 de agosto de 2019
Opinião espontânea
logótipo da PAYNTR ™

Resposta da PAYNTR ™

Hi Faisal,

Thank you for your review,

Glad we could get your issue sorted quickly.

Many Thanks

Josh

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service. Great communication. Will continue to use Payntr

21 de agosto de 2019
Opinião espontânea
logótipo da PAYNTR ™

Resposta da PAYNTR ™

Hi Jonny,

Thank you for taking the time to review.

Glad you enjoyed the service.

Many Thanks

Josh

Classificada 5 em 5 estrelas

Payntr Cricket is the best

Payntr Cricket is the best , they customer service the quality I mean everything is outstanding.

16 de agosto de 2019
Opinião espontânea
logótipo da PAYNTR ™

Resposta da PAYNTR ™

Hi Saeed,

Thank you for taking the time to reply.

Glad we could be of assistance.

Many Thanks

Josh

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