When the shoes arrived I thought they would come in a normal box but when I opened the package the box was beautifully designed and when you open the box the shoes are outstanding and is built from a... Ver mais
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Leia as opiniões dos outros
Item was not dispatched until 10 working days (12 total) after purchase. Even when the website states it takes 2-4 working days for dispatch. Payntr do not reply to the only POC on their website info@... Ver mais
Replacement bowling spikes Purchased a pair of bowling spikes at the start of season in April, by August unfortunately the sole on left boot was coming loose. I emailed support with photo evidence... Ver mais
Payntr stock issues are well known but even when buying a supposedly in-stock item nothing turned up. Weeks went by with no update. After multiple chase emails finally got a reply explaining that my s... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Payntr are an independent UK cricket brand specialising in professional and innovative game changing cricket products.
Informações de contacto
LS19 7wp, Reino Unido
- Info@payntr.com
- www.payntr.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Deceitful Company
This company flat-out earns a 1-star review. What is particularly troubling is what appears to be selective review publishing. I submitted a negative review detailing the poor fit, questionable design, and durability concerns I experienced, and it was never published. Meanwhile, the company continued publishing positive reviews submitted after mine.
If a company is willing to showcase favorable reviews while apparently withholding legitimate negative feedback from customers, that tells you plenty about how transparent they are willing to be.
Consumers deserve to see the good, the bad, and the ugly—not just the reviews that make the company look good.
Buyer beware.
Evri haven't delivered the items yet…
Evri haven't delivered the items yet and part of the order was needed for this weekend urgently.
Well made and very comfortable cricket…
Well made and very comfortable cricket shoe.
Quick delivery
Look forward to wearing them
Avoid
Payntr stock issues are well known but even when buying a supposedly in-stock item nothing turned up. Weeks went by with no update. After multiple chase emails finally got a reply explaining that my shoes were in stock on the website but out of stock in the warehouse. No estimate offered on when they would be restocked. I’d only recommend buying Payntr shoes from a third party seller and to be honest just stick to the usual reliable premium brands.
I placed my order on 9th July and have…
I placed my order on 9th July and have attempted to track through the "SHOP" app with the expected delivery arriving by 16th July. I am yet to receive my shoes nor have I had any update as to the delay. I have tried contacting through customer services and social media for an update but have had no reply whatsoever. It is now coming up to two weeks and I have no shoes and will be looking for a refund through my credit card provider.
I paid for express delivery when I…
I paid for express delivery when I ordered on Monday and still haven’t received my order. You don’t expect to wait 5 days for express delivery
I really like the shoes.
Order no pg5516
Order no pg5516
Ordered in December, arrived mid December, comfortable but didn't wear until april and the material inside has basically come apart, contacted customer services and told 6 months warranty which means its about 3 weeks out of warranty. Asked for the policy so I can read it to be told its in the box nowhere else.
The shoes are comfortable but terrible quality to only last that long, would not recommend
Quick efficient service
Quick efficient service. Purchased as a gift and the recipient was pleased with the product. Useful information regarding fit
Worthy purchase, minimalist design
Great product. Love the new cricket spikes, good quality, snug fit. Sizing up helped
Nice design but bad quality
I had a pair for 3 years which were great so when they wore out I ordered another pair of the PAYNTR X-001 F. However after 5 or so rounds the lining on the heal started to come apart. I contacted them to ask if they would accept a return but was told they were out of warrant so nothing they could do. I then offered to pay the difference for a more expensive model but I received no further reply.
I liked the brand but will not buy them again as just not worth the risk and they obviously don't value customer care. Clearly a faulty design and amazed that they don't think customer retention is important.
PAYNTR Pro-X All Rounder shoes
Bought the PAYNTR Pro-X All Rounder shoes recently and unfortunately the design didn’t work for me personally.
The tongue is attached to the sole, making the shoes awkward and time-consuming to wear. I’ve never experienced this in decades of using sports shoes. Also, the sharp plastic edge on the tongue felt uncomfortable even during a short indoor try-on.
That said, this is purely my personal experience, and I must say the refund process was very fair, smooth, and professional from PAYNTR’s side.
Disappointed with the shoe design, but credit where it’s due for the customer service.
Happy customer from Barbados
I had a great experience my only challenge was I was unable to track my package but it was delivered on time (before scheduling) thank you very much for your services!!!!!!
Extremely slow shipping
Extremely slow shipping, customer service gave me empty answers to my email queries asking why it was taking so long. I’ve never experienced shipping this slow before. They’ve told me it’s been processing but I ordered a week ago now
It's too tight and have to pay for…
It's too tight and have to pay for return label
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