Would give less if I could. Used through our direct payments allowance, which helps 2 disabled members of our family. Penderels refused to help with any finance calculation and working out.... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I have seen all comments and one thing I can add. Penderels does what they asked to do. Protect financially clients, protect the vulnerable people of whom families and friends and other very involved... Ver mais
A empresa respondeu
Would be zero if I could they are ment to safeguard vulnerable clients but allow extream purchases that are not needed emptying the account of all my son's savings In your reply your ment to prete... Ver mais
A empresa respondeu
Avoid Penderels Trust at all costs. They had been dealing with our son’s finances until we were registered as having power of attorney for his financial affairs. We contacted them about closing his ac... Ver mais
A empresa respondeu
1,5
Muito mau
81 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 88% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Terrible company they never answer the…
Terrible company they never answer the phone or emails ,Ive left voicemail after voicemail and they never get back to me!………..Since writing this review I’m finding the penderal trust has improved 100%
4 de setembro de 2023
Opinião espontânea
Resposta da penderelstrust.org.uk
Hi Sue, I am sorry you were having issues getting hold of us, this shouldn't have happened. I don't know which location you are in but you should be called back on the same day or next working day at the latest after leaving a voicemail. Thank you.
Worst payroll service
If I could put no stars I would
Terrible payroll service, incorrect tax codes leading to incorrect pay, doesn’t update from HMRC and DOES NOT answer the phone or return any calls
Absolute shambles of a company
If you thought purple was bad, this company are worse.
1 de setembro de 2023
Opinião espontânea
Resposta da penderelstrust.org.uk
Hi Christine, I am sorry you had issues with our service following the complex transfer from the previous provider. I am hoping your issues have now been resolved, we have been working hard to bring our service in Essex up to our usual high standards. Thank you.
Unsupportive AVOID
Unhelpful, no support, paperwork goes missing and staff can be very rude. No use to someone with learning difficulties. Disgraceful and money hasn't been paid although they've received it from the council AVOID
24 de julho de 2023
Opinião espontânea
Resposta da penderelstrust.org.uk
Hi Andrea, I am sorry you have had a bad experience with our service. I don't know which location you are in but I hope you have had better service since this review was posted. Thank you.
This company fails on numerous…
This company fails on numerous occasions to pay the Personnal Assistants that it gets paid to do and never answers or returns calls.
3 de junho de 2022
Opinião espontânea
Resposta da penderelstrust.org.uk
Hi Neil, I am sorry you had issues with our payroll service. This is not the high quality service we aim to provide. Thank you.
My experience is that you have to have…
My experience is that you have to have a Zoom Account to be able to participate in a second interview with this organisation otherwise they cancel the interview.
4 de novembro de 2021
Opinião espontânea
Resposta da penderelstrust.org.uk
Hi Ian, thank you for your review. During 2021, we were still operating to Covid rules which is why you would have been asked to attend the interview via Zoom. I hope you were successful in your job search. Best wishes.
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