Peter Cox Opiniões 2616

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent from beginning to end.Staff so friendly and helpful.Team who came to do work were excellent.Polite,helpful,informative and outstanding workers,Tristan and Vance from Liverpool thankyou.We ha... Ver mais

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Classificada 2 em 5 estrelas

Money taken upfront and a survey was carried out promptly. We received a quotation for work that was recommended but when we decided to only go ahead with partial work the communication stopped. We... Ver mais

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Classificada 5 em 5 estrelas

From the surveyors report and throughout the works, everyone involved was very polite and helpful. All the work was carried out to a very high quality, with respect to this building during the works... Ver mais

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Classificada 5 em 5 estrelas

Peter Cox did a magnificent job from start to finish. Robert Bialek carried out the original survey and came up with a pragmatic and cost effective solution to help us avoid flooding in the basement.... Ver mais

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Informações sobre a empresa

  1. Empresa de impermeabilização

Sobre Peter Cox

Escrito pela empresa

Founded in 1951, Peter Cox is widely recognised as the UK market leader in the damp proofing and property preservation industry.

We provide specialist advice and guarantee-backed repair treatments for damp problems like rising damp and condensation and associated issues like woodworm, and dry rot or wet rot infestations. We also have dedicated waterproofing, structural repair and bird control teams operating from local branches across the country so get in touch today to get started solving your property preservation problems.

The UK's leading property care experts with 65+ years experience

Open weekdays till 7pm and Saturdays till 4pm
Peter Cox were the first national preservation company to receive Which? Trusted Trader accreditation, an endorsement scheme that helps consumers find reputable traders
National coverage, local service
Peter Cox has branches throughout England, Scotland and Wales, meaning a branch on your doorstep and surveyors with local knowledge and expertise.
Guaranteed service
As the experts in our field, Peter Cox aim to offer the right service and price for your needs. Over 500,000 long term guarantees, up to 20 years for some of our services, have been issued since the company was founded in 1951.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Do not get taken in - these are not professionals

Presumed that an up-front fee of £300 meant that these were professionals - how wrong. The person who came used a damp meter that I now realise did not measure damp, did not look under the 4.5 foot suspended floor due to 'floor coverings' and suggested £3,000plus of work to drywall interior plaster walls and paint waterproof paint externally - thus reducing breathability and ventilation - rubbish.

15 de janeiro de 2024
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Resposta da Peter Cox

We are sorry to hear you are not happy with our service. Could you please respond to our request for more information with your customer/enquiry number and we will investigate for you.
As we have been unable to locate you on our systems and we have not received a reply from you following our request for further information, could you please contact us directly.

Classificada 5 em 5 estrelas
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Resposta da Peter Cox

Peter, thank you for taking the time to review your experience with us. We're delighted to hear that you were happy with the service provided and will pass on your feedback to the team. Thank you.

Classificada 5 em 5 estrelas

The two men who attended

The two men who attended, John and Jamies, who had previously undertaken work at the front of the house, were punctual and pleasant and tidied up well after completing the work.

20 de dezembro de 2024
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Resposta da Peter Cox

Dorothy, thank you very much for your review. We are delighted to hear that you were happy with the service provided by John and Jamie. We will pass on the kind words.

Classificada 5 em 5 estrelas

Excellent job and service all staff…

Excellent job and service all staff both office and in the field were courteous and professional. The work was executed well and site cleaned and cleared up properly after the work was completed. Highly recommend.

16 de dezembro de 2024
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Resposta da Peter Cox

Mark, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your experience and that you would be happy to recommend us! We will be sure to pass on your feedback to all involved. Thank you.

Classificada 5 em 5 estrelas

Efficient and prompt

Efficient and prompt survey, clear report, good advice and job well done

20 de dezembro de 2024
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Resposta da Peter Cox

Hello Montagu, we are happy to hear that our team provided you with 5-star service and very grateful that you took the time to share your feedback with us. The team will be pleased to receive your kind comments. Thank you very much.

Classificada 5 em 5 estrelas

Exactly what was needed and tidily done

Mark Patrick did a great job of identifying exactly what needed checking and doing and the quickest and easiest way to do it. No upselling. Service was fantastic, treatment was thorough and properly documented. It took place halfway through a kitchen refurb and the guy who performed the treatment lifted a floor and put it all back in such a tidy way that my kitchen guy called me up to check if anyone had been.

16 de dezembro de 2024
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Resposta da Peter Cox

Andrew, we are thrilled that you enjoyed your experience with us. It is our pleasure to provide the best possible service and are very happy to hear that this commitment was reflected in your visit. Your feedback will be shared with Mark and the rest of the team. Thank you very much.

Classificada 5 em 5 estrelas

Outstanding!! Damp work.....

Couldn't give the company & the lads (oh and Karen for her pleasant phone manner) who done the work any less than 5 star. From the survey to the actual job itselfJohn & Graeme were excellent from start to finish. Turned up on time,very respectful, kept me updated, also very clean amd tidy. Standard of finish is outstanding. We would definitely use the company in future!

12 de dezembro de 2024
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Resposta da Peter Cox

Sharon, we are so happy to hear you had a great experience with Peter Cox. It makes our day to hear that we were able to provide you 5-star service. We will make sure Karen, John, Graeme and the entire team receives your feedback, they will be thrilled to hear your kind words. Thank you very much.

Classificada 5 em 5 estrelas

Good communication

Good communication, came on time, workmen well trained, job completed as planned

16 de dezembro de 2024
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Resposta da Peter Cox

Hello Margaret, thank you for taking the time to leave a review and sharing your experience with us. We are very pleased to hear that you received 5-star service and will pass on your feedback to the team. Thank you very much.

Classificada 5 em 5 estrelas

Damp proofing Survey

Bill came and carried out a very professional and comprehensive Damp survey in response to my inquiry with Rentokil. No hard sell just good, honest practical advice for action to take before moving on to more expensive remedies. Followed up with email of survey and has also responded to further phone inquiries. I could highly recommend Bill to anyone who has Damp issues which need investigation. Chris

27 de novembro de 2024
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Resposta da Peter Cox

Chris, we appreciate your wonderful review and are glad we could be of service. Bill will be delighted to read the kind words you have left about his service. Thank you very much.

Classificada 5 em 5 estrelas

We have been very impressed by the work…

We have been very impressed by the work that Peter Cox's team have done at our home in Derbyshire. Every technician in the team worked knowledgeably and efficiently, and was unfailingly polite, helpful and friendly. We would like to thank personally Andrew Singleton for advice and coordination of the the job, Steve and his team for initial work, Macaulay and his colleague for the core-drilling and Andrew White for his excellent plastering and joinery work. Many thanks !

13 de dezembro de 2024
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Resposta da Peter Cox

Carolyn, we appreciate the fantastic review and are glad we could be of service. We are so happy to hear you had a great experience with us. Feedback like yours is valued by every team member here and Andrew, Steve, Macaulay, Andrew and the whole team will be delighted to receive your kind words. Thank you very much.

Classificada 1 em 5 estrelas

Worse service ever

Worse service ever, they spent most of the day smoking cigs on the front! Walls still damp a month after! Texture is like sandpaper really bad cowboy job! Told it could take a year to dry out so cant decorate till at least 12 months! Making my mental health deteriorate daily! Would not recommend!!!

30 de outubro de 2024
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Resposta da Peter Cox

We are sorry to hear you are not happy with our service. Could you please respond to our request for more information with your customer/enquiry number and we will investigate for you.
As we have been unable to locate you on our systems and we have not received a reply from you following our request for further information, could you please contact us directly.

Classificada 5 em 5 estrelas

Positive experience for loft woodworm treatment

Had a great experience with Peter Cox. Colin (in Glasgow) who did the woodworm treatment for my loft was very informative. He was efficient and left the house tidy afterwards. I would recommend Peter Cox.

6 de dezembro de 2024
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Resposta da Peter Cox

Emily, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your experience and that you would be happy to recommend us! We'll be sure to pass on the kind words to Colin and all involved.

Classificada 5 em 5 estrelas

Damp survey

Lloyd was very friendly and knowledgeable. Told us exactly what the problem was and how to fix it. Can't fault the service

2 de dezembro de 2024
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Resposta da Peter Cox

Mrs Sizer, we are so grateful that you took the time to share your feedback with us. We are happy to hear that Lloyd provided you with 5-star service and will ensure your kind comments are passed on. Thank you.

Classificada 5 em 5 estrelas

Excellent job

An excellent, professional job from Peter Cox. Peter, John and Graham were clean, tidy and most considerate workers. I would certainly recommend them.

6 de dezembro de 2024
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Resposta da Peter Cox

Maureen, thank you for taking the time to leave a review and for the feedback on your experience with our team. We will share your comments with John, Graham and all involved. Thank you very much.

Classificada 5 em 5 estrelas

Excellent service from all aspect’s of the company

Excellent service , from first contacting Peter Cox.to David the surveyor who came out & explained why & how the work would be done. ToTom Jinks who actually did the work, he was extremely pleasant & conscientious, very pleased

4 de dezembro de 2024
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Resposta da Peter Cox

Hello Margaret, we are thrilled that you enjoyed your experience with us. It is our pleasure to provide the best possible service and are very happy to hear that this commitment was reflected in your visit. Your feedback will be shared with David, Tom and the entire team. Thank you.

Classificada 5 em 5 estrelas

Fixing my underfloor damp problem

I found the company to be very professional throughout the whole process. The surveyor produced a convincing analysis of my problems with suggested solutions. The team that completed the work, Evert and Billy, were extremely competent, friendly and respectful. Evert, the more experienced worker, was particularly skilful and good at problem solving
It has given me confidence that the damp issues have been resolved.

5 de novembro de 2024
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Resposta da Peter Cox

Jim, we are so happy to hear you had a great experience with Peter Cox. It makes our day to hear that we were able to provide you 5-star service. We will make sure your feedback is shared with Evert, Billy and the entire team, they will be thrilled to hear your kind words. Thank you very much.

Classificada 5 em 5 estrelas

The Peter Cox employee called Chris

The Peter Cox employee called Chris, tall skinny lad. Uses our site for waste recycling (Ramsay Skip hire). Everytime he comes into our lochee depot he's chatty and helpful, the other day he defrosted my truck windscreen to be helpful, great guy, great employee.

29 de novembro de 2024
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Resposta da Peter Cox

Rusty, thank you so much for sharing your positive feedback! We will ensure your feedback is shared with Chris, he will be delighted. Thank you.

Classificada 5 em 5 estrelas

A Great Team

Peter and John were efficient, pleasant and tidy. It was a pleasure to have them working in my house.
Well done!

29 de outubro de 2024
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Resposta da Peter Cox

Hello Ann, we are delighted to receive your five-star feedback. Peter and John will be very happy to receive your kind comments. Thank you very much.

Classificada 4 em 5 estrelas

Would recommend - damp works and extractor fans fitted

I instructed works following a comprehensive survey.

There were a few scheduling issues with getting some of the works completed, but following intervention from a senior manager this was all resolved very quickly.

I received the relevant guarantees through the post for the work undertaken.

I have a lot more work to do on my house and will be using Peter Cox again for expert advice and treatment of the damp issues

12 de novembro de 2024
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Resposta da Peter Cox

We are sorry to hear you are not happy with our service. Could you please respond to our request for more information with your customer/enquiry number and we will investigate for you.

Classificada 1 em 5 estrelas

Abysmal service from Peter Cox

Arranged for a damp proof surveyor to come out to our property, was available to attend within 2 days of booking. The surveyor seemed very thorough and knowledgeable. From the visit on the 23/10 today 28/11 we are still waiting for the report. Despite several times contacting Peter Cox and despite several promises for a phone call back the report nor a phone call back has been received. Just out of pocket of nearly £400 with nothing to show. Abysmal service from Peter Cox.

23 de outubro de 2024
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Resposta da Peter Cox

We are sorry to hear you are not happy with our service. Could you please respond to our request for more information with your customer/enquiry number and we will investigate for you.
Thank you for providing more information. Our Area Operations Manager is currently investigating the issues you have raised and will contact you directly.

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