Pet Protect Opiniões 

4001
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Pet protect have been wonderful, professional and always keep you in the loop so you know what’s going on.insurance claims always paid without any problems.my dog Rogue was my world and sadly after 6... Ver mais

Classificada 5 em 5 estrelas

When one of our dogs needed surgery to remove a suspicious lump our vet was able to submit a costing and get it pre-approved before we went ahead so we knew what was covered and how much we needed to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My pug has been with Pet Protect for 12 years. During that time she has had ongoing problems with her ears and skin allergies.Pet Protect have paid claims within a short period.They have also paid... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Absolutely disgusted with this company. 12 years without a single claim and then suddenly my little doggy needed a lump removing from his front leg and rear leg joint. After dragging there he... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de seguros de animais de estimação
  2. Agência de seguros
  3. Companhia de seguros

Escrito pela empresa

Pet Protect is a well established provider of pet insurance products for cats & dogs in the UK and has been covering pets for over 40 years. Our Lifetime cover offers peace of mind and helps to protect your pets if they become unwell.


Informações de contacto

Pet Protect Pet Insurance

Visit our website for more information

4,3

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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4,3

Todas as opiniões

(4001)

263 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The old saying with insurance “you…

The old saying with insurance “you don’t know until you use it “ - well unfortunately I had to use mine, bills racked up quickly and they took a lot of stress and worry away after the initial outlay from me they worked directly with my vet and will continue to do so now we have a lifetime treatment need - truly grateful I didn’t move provider to save a couple of pounds

16 de abril de 2026
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We are truly grateful for your kind words and are so glad we could provide support during a challenging time. Knowing we eased your stress is incredibly rewarding. Thank you. Pet Protect

Classificada 5 em 5 estrelas

I’m so pleased I continued my pets…

I’m so pleased I continued my pets policy insurance with pet protect, lily my dog has had a couple of claims and I can guarantee that pet protect take all the hassle out of your claim they are quick to respond and pay the remainder to your vets straight away great service always do not hesitate to have your pet/s covered by pet protect 5* company always

14 de maio de 2026
Opinião espontânea
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Resposta da Pet Protect

We are so happy to hear about your positive experience with us. We truly appreciate you sharing your kind words. Thank you for your continued trust in our service. Pet Protect

Classificada 5 em 5 estrelas

Good experience no problems fast turn…

Good experience no problems fast turn round on claim we have a on going claim been going for a couple of years all good would highly recommend

16 de maio de 2026
Opinião espontânea
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Resposta da Pet Protect

We truly appreciate your positive feedback and are so pleased to hear about your good experience with our claims process. Thank you for your recommendation! Pet Protect

Classificada 5 em 5 estrelas

Fantastically easy to make a claim

Fantastically easy to make a claim. Prompt payment too.

15 de junho de 2026
Opinião espontânea
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Resposta da Pet Protect

We are delighted to hear you had such a positive experience with our claims process and prompt payment. Thank you for your feedback. Pet Protect

Classificada 5 em 5 estrelas

Got my back

Went online looking for pet insurance, some quotes were ridiculous, seen pet connect, really good value,covers everything you can think of,and more that you would never consider, at the end of the day, its peace of mind,i now kniw that my cat will be ok, and can have a happy life,doing what cats do, which isn't a lot, and if anything happens pet connect got my back

15 de junho de 2026
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We are so happy to hear that our pet insurance provides you with such great value and peace of mind for your beloved cat. Thank you for sharing your positive experience! Pet Protect

Classificada 5 em 5 estrelas

Always great

Always great, quick and easy responses and service.

22 de junho de 2026
Opinião espontânea
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Resposta da Pet Protect

We're glad you appreciate our quick and easy service. We thank you for your kind words. Pet Protect

Classificada 5 em 5 estrelas

Answered my enquiry via the online…

Answered my enquiry via the online chat quickly and easily.
Always find petprotect efficient when making any claims, never have any problems.

15 de junho de 2026
Opinião espontânea
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Resposta da Pet Protect

We're so happy to hear we could assist you quickly and efficiently. Thank you for your kind words! Pet Protect

Classificada 5 em 5 estrelas

Well what can I say my eldest Shih Tzu…

Well what can I say my eldest Shih Tzu has no end of problems. Pet protect have always been excellent and paid the money. You hear stories about pet insurance doing everything not to pay but these guys have been excellent, iv 2 Shih Tzus both insured by pet protect youngest never had a problem touch wood

10 de junho de 2026
Opinião espontânea
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Resposta da Pet Protect

We're so glad to hear we've been able to provide excellent support for your Shih Tzus, especially with your eldest. Thank you for sharing your positive experience! Pet Protect

Classificada 5 em 5 estrelas

Good value for money

Good value for money, especially if more than one pet

5 de junho de 2026
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Resposta da Pet Protect

We appreciate your positive feedback. We are glad you found it to be a good value. Thank you. Pet Protect

Classificada 5 em 5 estrelas

This company is very quick with payouts

This company is very quick with payouts
I'd recommend Pet Protect to anyone.

24 de maio de 2026
Opinião espontânea
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Resposta da Pet Protect

We're so happy to hear you are happy with our claims processing times. Thank you for your kind recommendation! Pet Protect

Classificada 5 em 5 estrelas

Very impressed

Very impressed, claim was paid out within a few days of submitting claim, have been with pet protect for a number of years with no problems.

5 de junho de 2026
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Resposta da Pet Protect

We're so happy to hear about your positive experience with us and prompt claim settlement. Thank you for your continued loyalty! Pet Protect

Classificada 5 em 5 estrelas

Would recomend

PetProtect has been there for my pet for when I require them. I have not had any issues with claims and they are friendly on the phone if you give them a call

27 de maio de 2026
Opinião espontânea
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Resposta da Pet Protect

We're so glad to hear we've been there for your pet and that our team has been friendly and helpful. Thank you for your kind words! Pet Protect

Classificada 5 em 5 estrelas

Very quick

Very quick, lots of options to communicate your requests and we’re very easy to follow. Also a quick response

2 de junho de 2026
Opinião espontânea
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Resposta da Pet Protect

We're glad you enjoyed your experience with our quick communication and many options! Thank you for your feedback. Pet Protect

Classificada 5 em 5 estrelas

My renewal concerns have been dealt…

My renewal concerns have been dealt with swiftly and professionally. Renewed policy and all happy.

2 de junho de 2026
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Resposta da Pet Protect

We're so happy your renewal was swift and professional. We appreciate your kind words! Thank you. Pet Protect

Classificada 5 em 5 estrelas

Easy and Cheap

I have been a loyal customer of another company since I got my cat. I always thought they were the cheapest until this year. When I looked around I found Pet Protect was so much cheaper and so easy to sort it all out. It was quick, simple and hassle free.

2 de junho de 2026
Opinião espontânea
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Resposta da Pet Protect

We are so glad you found our service easy, quick, and hassle-free. Thank you for your wonderful feedback! Pet Protect

Classificada 5 em 5 estrelas

Continuation claim

This was a continuation claim which was efficiently and quickly dealt with by my vet and Pet Protect.

22 de maio de 2026
Opinião espontânea
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Resposta da Pet Protect

We are so glad to hear your claim was handled efficiently. Thank you for sharing your positive experience! Pet Protect

Classificada 5 em 5 estrelas

Pet Protect really have been the best.

Pet Protect really have been the best.

We switched to them a couple of years ago after the renewal costs from the company our cat had been insured with his entire life (despite never making a claim) had simply become unaffordable as he reached his ninth birthday.

Last November our cat became seriously unwell and, throughout what has been a very difficult and emotional time, Pet Protect have been exceptional. Every claim has been handled quickly, fairly and without fuss, usually being paid within just a few days.

What has stood out most is how different they have been from many insurance companies. There has been no arguing over technicalities or searching for reasons not to pay out, just compassion, professionalism and genuinely excellent customer service when we needed it most.

I genuinely can’t thank them enough. Prompt payments, clear communication and a company that actually seems to care about its customers and their pets.

I would recommend them without hesitation.

2 de junho de 2026
Opinião espontânea
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Resposta da Pet Protect

We are so grateful for your kind words and are truly touched to hear about your positive experience during such a challenging time. Knowing we could provide support and peace of mind when you needed it most means a great deal to us. We are committed to caring for our customers and their beloved pets. Thank you. Pet Protect

Classificada 5 em 5 estrelas

I have my other dog insured with Pet…

I have my other dog insured with Pet Protect, so it was easy to add my new puppy to insurance.

2 de junho de 2026
Opinião espontânea
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Resposta da Pet Protect

We are happy to hear that adding your new puppy to your existing policy was easy. Thank you for your feedback. Pet Protect

Classificada 5 em 5 estrelas

We are very grateful that we took out…

We are very grateful that we took out the Pet Project insurance, we didn’t know our lovey Florence would get poorly.
Pet Protect gave us the reassurance and comfort that help could be administered.
Thank you 🐶

18 de maio de 2026
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We are so glad Pet Protect could provide comfort during a difficult time with Florence. Thank you for sharing your positive experience! Pet Protect

Classificada 1 em 5 estrelas

Can’t log on to my account the website…

Can’t log on to my account the website says if I am a customer before 2024 I can’t log on at the moment and my dog is not well and I want to talk to a vet

1 de junho de 2026
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We're sorry to hear about the problem with logging in and your dissatisfaction. We currently are unable to identify your policy. Can you please email complaints@petprotect.co.uk quoting your Trustpilot review with your policy details and they will be able to look into this for you. You can also call us on 0345 602 4797 if you need urgent assistance. Thank you. Pet Protect

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