Pet Protect Opiniões 

4009
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Pet protect have been wonderful, professional and always keep you in the loop so you know what’s going on.insurance claims always paid without any problems.my dog Rogue was my world and sadly after 6... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

When one of our dogs needed surgery to remove a suspicious lump our vet was able to submit a costing and get it pre-approved before we went ahead so we knew what was covered and how much we needed to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I hadn’t experienced Pet Protect before insuring our cat so took a chance that they would be true to their reviews. Hands down they’ve been the most prompt and simple insurers to deal with. No q... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Astronomical and unjustified increases in premiums, despite having 3 pets insured with company and only making 3 small claims over the past 7 years. When you cancel they helpfully remind you that pr... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de seguros de animais de estimação
  2. Agência de seguros
  3. Companhia de seguros

Escrito pela empresa

Pet Protect is a well established provider of pet insurance products for cats & dogs in the UK and has been covering pets for over 40 years. Our Lifetime cover offers peace of mind and helps to protect your pets if they become unwell.


Informações de contacto

Pet Protect Pet Insurance

Visit our website for more information

4,4

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(4009)

254 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The first time I’ve had to make a claim…

The first time I’ve had to make a claim and what a very easy process. I made a phone call to the insurers and they helped me no end. I would recommend pet protect to everyone for their pet insurance.

10 de novembro de 2025
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We're happy to hear that your first claim experience was easy. We appreciate your recommendation of our pet insurance to others. Thank you. Pet Protect

Classificada 5 em 5 estrelas

Can't fault pet protect preauthourised…

Can't fault pet protect preauthourised treatment need for our cat paid out straight away

2 de dezembro de 2025
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We're happy to hear that the preauthorised treatment process worked well for you, and the payment was prompt. Thank you for your feedback! Pet Protect

Classificada 5 em 5 estrelas

Hi The Lady Alex was amazing and she…

Hi The Lady Alex was amazing and she did very good job. Everything was taken care of.
Thank you

26 de novembro de 2025
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We're happy to hear that everything was taken care of and that you had such a positive experience. Thank you for your wonderful feedback! Pet Protect

Classificada 5 em 5 estrelas

Problem solved quickly by efficient…

Problem solved quickly by efficient online chatbox

20 de novembro de 2025
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We're happy to hear that our online chat support efficiently resolved the issue. Thank you for your positive feedback; we appreciate it! Pet Protect

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Very informative and understanding agents on Live Chat. Easy renewal for peace of mind.

14 de novembro de 2025
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We're happy to hear that our live chat agents were helpful! We appreciate your feedback. Thank you. Pet Protect

Classificada 5 em 5 estrelas

chat facility

I used the chat facility with regards to updating my pets information. I received a very helpful, polite reply during our interaction. I would recommend this service.

11 de novembro de 2025
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We're happy to hear that our chat service was helpful and polite. We appreciate you recommending our service and your positive feedback! Pet Protect

Classificada 5 em 5 estrelas

Used the online chat to find out how to…potentially make a claim.

Used the online chat to find out how to potentially make a claim having not claimed before.
Very helpful and explained everything very clearly,

11 de novembro de 2025
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We're happy to hear that our online chat was helpful. We appreciate you taking the time to share your positive experience with us. Thank you . Pet Protect

Classificada 5 em 5 estrelas

They are very easy to get hold of the…

They are very easy to get hold of the live chat helps out with all of my questions without having to call and speak to anyone

10 de novembro de 2025
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We're happy to hear that our live chat is helpful and easy to use! It's great that we can answer your questions quickly. Thanks for your feedback. Pet Protect

Classificada 4 em 5 estrelas

Fantasist company Iv claimed twice now…

Fantasist company Iv claimed twice now for our boy Coco and everytime it has been hassle free and easy.
But always read your policy as our boy was very poorly to the sum of 17K and he was only insured Upto 4K our fault for not reading the policy in full.
We would deffinatly reccomend this company.

30 de setembro de 2025
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We're happy to hear that our claims process has been hassle-free for Coco. We appreciate your recommendation and are grateful for your feedback. Pet Protect

Classificada 5 em 5 estrelas

Pet Protect: Exceptional Service and Hassle-Free Claims!

​I cannot recommend Pet Protect highly enough. After being with them for a significant period and needing to make multiple claims for my pet, my experience has been absolutely flawless.
​The claims process has been seamless every single time. I've had no issues whatsoever with the paperwork or speed of reimbursement. It's a huge relief to know that when my pet needs care, I can focus on their health without worrying about fighting with my insurer over payment.
​Beyond the efficiency, their customer service team is truly outstanding. Every time I have called them with a question or a concern, the staff have been incredibly lovely, kind, and genuinely helpful. They are a professional and compassionate team, and they truly live up to the "protect" in their name.
​If you are looking for pet insurance where the claims are quick and the people are kind, look no further. Highly recommended!

7 de novembro de 2025
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We appreciate your wonderful feedback! It's great to know you feel secure with our services. Thanks again! Pet Protect

Classificada 3 em 5 estrelas

I disliked that on top of me paying…

I disliked that on top of me paying monthly for insurance to use occasionally & paying my excess. I then had to pay a further £146 vet contribution.

13 de outubro de 2025
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We regret you were dissatisfied with the vet contribution in addition to your monthly payments and excess. We appreciate your feedback and our Customer Relations Team will be in contact with you shortly. Thank you. Pet Protect

Classificada 5 em 5 estrelas

PetProtect were helpful and paid promptly

PetProtect were helpful and supportive on the phone, and settled the claim within a week once it was submitted. If you think that the market leader is the only option, then don't. PetProtect don't direct settle with your vet, but if you pay by credit card then you won't be out of pocket. Also they offer great ways to keep the premiums down - in my case I pay 20% of the claim plus a £100 excess, which lowers my annual outlay, but still means I don't have to worry that I will have trouble paying a £5000 vet bill.

15 de outubro de 2025
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We appreciate your feedback and are happy to hear that you found our team helpful. Thank you for sharing your experience. Pet Protect

Classificada 5 em 5 estrelas

Numerous claims made …

Unfortunately I’ve had to make numerous claims for different things & Pet Protect are always very quick to pay & answer any questions I’ve had

5 de novembro de 2025
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We appreciate you sharing your experience. We're happy to hear that our team is quick to respond and provide support when you need assistance with your claims. Thank you. Pet Protect

Classificada 5 em 5 estrelas

100% recommend *****

My dog has been insured with Pet Protect for 11.5 years, they have paid out every claim I’ve submitted, including some BIG ones!! I would 100% recommend Pet Protect.

5 de novembro de 2025
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We're happy to hear that our insurance has met your dog's needs over the past 11 years. Thank you for recommending our services; we appreciate it! Pet Protect

Classificada 5 em 5 estrelas

Pet protect have been fantastic

Pet protect have been fantastic in response to my many claims unfortunately we have had a poorly dog over the past 3 years so have had to claim multiple times for treatment and medications pet plan have responded immediately to any queries I have made
Excellent 5*

3 de novembro de 2025
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We're happy to hear that our claims process has been helpful during this challenging time with your dog. We appreciate your kind words. Thank you for your positive feedback. Pet Protect

Classificada 5 em 5 estrelas

So impressed by everything

So impressed by everything. The Vet
Surgery filed the claim directly and we were notified that it was approved within a couple of days. Payment followed shortly afterwards.

When you are worried about your pet, you don’t need any more hassle - Pet Protect tick this box: no hesitation in recommending you to others.

13 de outubro de 2025
Opinião espontânea
logótipo da Pet Protect

Resposta da Pet Protect

We're happy to hear that the claim process was smooth and efficient. Thank you for recommending us! Pet Protect

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