Pet protect have been wonderful, professional and always keep you in the loop so you know what’s going on.insurance claims always paid without any problems.my dog Rogue was my world and sadly after 6... Ver mais
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Pet protect have been wonderful, professional and always keep you in the loop so you know what’s going on.insurance claims always paid without any problems.my dog Rogue was my world and sadly after 6... Ver mais
A empresa respondeu
When one of our dogs needed surgery to remove a suspicious lump our vet was able to submit a costing and get it pre-approved before we went ahead so we knew what was covered and how much we needed to... Ver mais
A empresa respondeu
I hadn’t experienced Pet Protect before insuring our cat so took a chance that they would be true to their reviews. Hands down they’ve been the most prompt and simple insurers to deal with. No q... Ver mais
A empresa respondeu
Astronomical and unjustified increases in premiums, despite having 3 pets insured with company and only making 3 small claims over the past 7 years. When you cancel they helpfully remind you that pr... Ver mais
A empresa respondeu
Pet Protect is a well established provider of pet insurance products for cats & dogs in the UK and has been covering pets for over 40 years. Our Lifetime cover offers peace of mind and helps to protect your pets if they become unwell.
4th Floor, Limelight, Elstree Way, WD6 1JH, Borehamwood, Reino Unido
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The first time I’ve had to make a claim and what a very easy process. I made a phone call to the insurers and they helped me no end. I would recommend pet protect to everyone for their pet insurance.

Resposta da Pet Protect
Can't fault pet protect preauthourised treatment need for our cat paid out straight away

Resposta da Pet Protect
Hi The Lady Alex was amazing and she did very good job. Everything was taken care of.
Thank you

Resposta da Pet Protect
Problem solved quickly by efficient online chatbox

Resposta da Pet Protect
Excellent customer service. Very informative and understanding agents on Live Chat. Easy renewal for peace of mind.

Resposta da Pet Protect
I used the chat facility with regards to updating my pets information. I received a very helpful, polite reply during our interaction. I would recommend this service.

Resposta da Pet Protect
Used the online chat to find out how to potentially make a claim having not claimed before.
Very helpful and explained everything very clearly,

Resposta da Pet Protect
They are very easy to get hold of the live chat helps out with all of my questions without having to call and speak to anyone

Resposta da Pet Protect
Fantasist company Iv claimed twice now for our boy Coco and everytime it has been hassle free and easy.
But always read your policy as our boy was very poorly to the sum of 17K and he was only insured Upto 4K our fault for not reading the policy in full.
We would deffinatly reccomend this company.

Resposta da Pet Protect
I cannot recommend Pet Protect highly enough. After being with them for a significant period and needing to make multiple claims for my pet, my experience has been absolutely flawless.
The claims process has been seamless every single time. I've had no issues whatsoever with the paperwork or speed of reimbursement. It's a huge relief to know that when my pet needs care, I can focus on their health without worrying about fighting with my insurer over payment.
Beyond the efficiency, their customer service team is truly outstanding. Every time I have called them with a question or a concern, the staff have been incredibly lovely, kind, and genuinely helpful. They are a professional and compassionate team, and they truly live up to the "protect" in their name.
If you are looking for pet insurance where the claims are quick and the people are kind, look no further. Highly recommended!

Resposta da Pet Protect
I disliked that on top of me paying monthly for insurance to use occasionally & paying my excess. I then had to pay a further £146 vet contribution.

Resposta da Pet Protect
PetProtect were helpful and supportive on the phone, and settled the claim within a week once it was submitted. If you think that the market leader is the only option, then don't. PetProtect don't direct settle with your vet, but if you pay by credit card then you won't be out of pocket. Also they offer great ways to keep the premiums down - in my case I pay 20% of the claim plus a £100 excess, which lowers my annual outlay, but still means I don't have to worry that I will have trouble paying a £5000 vet bill.

Resposta da Pet Protect
Unfortunately I’ve had to make numerous claims for different things & Pet Protect are always very quick to pay & answer any questions I’ve had

Resposta da Pet Protect
My dog has been insured with Pet Protect for 11.5 years, they have paid out every claim I’ve submitted, including some BIG ones!! I would 100% recommend Pet Protect.

Resposta da Pet Protect
Pet protect have been fantastic in response to my many claims unfortunately we have had a poorly dog over the past 3 years so have had to claim multiple times for treatment and medications pet plan have responded immediately to any queries I have made
Excellent 5*

Resposta da Pet Protect
So impressed by everything. The Vet
Surgery filed the claim directly and we were notified that it was approved within a couple of days. Payment followed shortly afterwards.
When you are worried about your pet, you don’t need any more hassle - Pet Protect tick this box: no hesitation in recommending you to others.

Resposta da Pet Protect
Once the claim was receved , it was delt with qickly

Resposta da Pet Protect
Always first class wouldn't go anywhere else

Resposta da Pet Protect
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