Have been visiting Pets Corner for many years with my wife and our dog Bolt. The selection of toys, accessories, special treats and biscuits are excellent and the staff who obviously are animal lover... Ver mais
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Poor customer service experience. Staff member that served me demonstrated a very limited knowledge of their product offer despite insisting they were nutritionally trained and could advise on all pro... Ver mais
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Great range of tasty cat food leaving nothing in his bowl. Staff always happy and helpful and know exactly which item to suggest for my cats requirement. A loyalty card would be so beneficial, in li... Ver mais
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There’s a great range of products for our dogs at Pets Corner. I particularly like the range of fresh natural dog treats such as rabbits ears and different chews which help to keep our dogs’ teeth i... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
Family run pet shop since 1968, find different and superior quality food and accessories and staff properly trained promoting ethical policies - come see the Pets Corner difference!
Informações de contacto
Spindle Way, RH10 1TG, Crawley, Reino Unido
- www.petscorner.co.uk
4,4
Excelente
1 mil opiniões
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de um mês
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Will definitely order again
from first to last a very professional experience.
Web site very easy to navigate and very informative,
lots of well described choices
Ordering process straight forward.
goods arrived well packaged and very quickly and exactly as described.
The dogs really enjoying their new toy.
22 de janeiro de 2026
Opinião espontânea
Resposta da Pets Corner
Hi David, thank you for your lovely review. It's great to hear you had such a positive experience on our website and that your dogs enjoyed their goodies.
We hope to see you back soon.
Pets corner is excellent and delivery…
Pets corner is excellent and delivery service is great always comes quickly
21 de janeiro de 2026
Opinião espontânea
Resposta da Pets Corner
Hello, thank you so much for leaving a positive review. We're really pleased to hear that you've had consistently good experiences with us.
We hope to continue supporting you and your pets in the future.
Very quick service from order to…
Very quick service from order to doorstep. Securely packaged item.
Thank you Pets Corner. 😉👍😁
21 de janeiro de 2026
Opinião espontânea
Resposta da Pets Corner
Hi Clare, thank you for your 5* review. We're pleased to hear that you've made use of our speedy delivery services and had a great experience ordering from us.
We hope to see you back soon!
I felt a review was very much needed…
I felt a review was very much needed for lovely Jasmine from the Chineham store, Basingstoke, she was so knowledgeable with her advice about my dogs and in such a lovely, pleasant way, it was a pleasure to visit the store and find her, will always visit your Chineham store now
16 de janeiro de 2026
Opinião espontânea
Resposta da Pets Corner
Hi Bridget, thank you so much for your positive review regarding Jasmine at the Chineham store. It's lovely to hear that you had such a great experience in the store, and this will certainly be passed back to Jasmine and her senior management.
We place huge importance on the knowledge of our staff and invest a great deal in our academy training sessions to ensure our customers receive the best-tailored advice every time, so I am delighted to hear that the Pets Corner values are shining through from Jasmine, as well as their passion and commitment to providing the very best service.
We're very pleased to see you back in store soon.
Pets corner are always great
Pets corner are always great. I get my cat litter here because it is the only one he will use and if I ever have any problems their customer service team are always really helpful and sort everything out.
22 de janeiro de 2026
Opinião espontânea
Resposta da Pets Corner
Hi Roxy, thank you so much for your lovely review. It is really great to hear how well your cat is getting on with the litter and equally that you've had good experiences with the customer services team. We are always here to help if you need us.
We look forward to supporting you and your cat in the future.
Very easy from beginning to end Many…
Very easy from beginning to end Many Thanks
19 de janeiro de 2026
Opinião espontânea
Resposta da Pets Corner
Thank you very much for your review and kind words.
Fantastic Customer Service
Went in to the Copthorne Crawley Garden Centre store with my Mum and the staff were so patient with her. She is 91 and profoundly deaf. She wanted to buy my dog some treats. The young girl was very attentive despite my Mum continually saying she couldn't hear or understand. Exemplary customer service.
17 de janeiro de 2026
Opinião espontânea
Resposta da Pets Corner
Hi Claire. Thank you so much for taking the time to write such a positive review and for sharing this lovely moment with us. We're so glad to hear that you and your mum had a positive experience at our store and that our staff were able to support your mum with finding some dog treats. We hope your pup enjoyed them!
We really hope to welcome you and your mum back soon.
These guys are fantastic
These guys are fantastic. Bend over backwards to help & use great delivery drivers too! They are polite, efficient & prompt. They stock a superb range of products which you cannot always find elsewhere. 100% recommend. Customer for over 6 years. Thank you!!!
21 de janeiro de 2026
Opinião espontânea
Resposta da Pets Corner
Hello, thank you for sharing your positive feedback with us. I am delighted to hear this, and we are so pleased that you have had consistently great experiences with us.
It's an absolute pleasure to help you and your pets. We look forward to seeing you back soon.
Great service both in store and online…
Great service both in store and online - I e managed to get all the advice needed to buy all of our items for the puppy’s arrival.
Great premium selection of dog beds - Stanley will love his big comfy bed!
18 de janeiro de 2026
Opinião espontânea
Resposta da Pets Corner
Hi Ben and Stanley, thank you for your review. This is so great to hear. We're so pleased our staff could be of help during such an exciting time, and if you ever do need us for any further advice, we are always happy to help.
We hope that Stanley enjoys his new bed and look forward to meeting him in-store.
Website very easy to navigate and clear…
Website very easy to navigate and clear which makes ordering simple delivered on time Perfect
Thank You
19 de janeiro de 2026
Opinião espontânea
Resposta da Pets Corner
Hi Margaret, thank you for your feedback. We're pleased to hear you found the website user-friendly and hope that your pet enjoyed their goodies.
A huge big thank you to Buxton PC…
A huge big thank you to Buxton PC who, since the first time I visited, have given nothing but exceptional service & excellent advice.
I would go out of my way to see Stuart both for his help & advice, which really has helped my little rescue cat, & also Julie & Jake, very informative & helpful. They are such a huge part of our community now, couldn't imagine life without them, neither could Bert the cat. Thanks guys, you are appreciated!
19 de janeiro de 2026
Opinião espontânea
Resposta da Pets Corner
Hi Lorraine and Bert, this is such a lovely review, thank you so much for taking the time to write this. This will certainly be passed on to both Scott and Jake and their senior management.
I am delighted to hear the Pets Corner values are shining through from Scott and Jake, as well as their passion and commitment to providing the very best service.
We really look forward to seeing you back in-store soon.
Fantastic Service and products
Products are great my dogs love them..especially the duck and apple chews.
Problem wirh royal mail delivery resolved by Pets Corner same day by sending me a new delivery via DPD. Very grateful!
15 de janeiro de 2026
Opinião espontânea
Resposta da Pets Corner
Hi Anne, thank you for your review. I'm so pleased to hear that your dogs have enjoyed their goodies, and we're always here to help if you have any issues or queries.
We look forward to supporting you and your pets in the future.
Resposta da Pets Corner
Hi Andrew, thank you for your 5* review.
Very good & helpful service on…
Very good & helpful service on collection.
15 de janeiro de 2026
Opinião espontânea
Resposta da Pets Corner
Hi Geraldine, thank you for your review. I am really pleased to hear you had a great experience with us.
We look forward to supporting you and your pets in the future.
Easy!
Easy ordering system, good delivery leadtime and great product.
7 de janeiro de 2026
Opinião espontânea
Resposta da Pets Corner
Hi Jo, thank you for your 5* review. We really value your feedback and are pleased to hear you found our website user-friendly and that your pets enjoyed their goodies.
We look forward to seeing you back soon.
DPD ruined the experience
Having had a viral infection for several days, I wanted to stock up on cat food. I placed my order, paid the bill, and got back to feeling sorry for myself.
The order was due to be delivered the following day. Up until the 11th hour, things seemed to be going fine. Then, for as yet unexplained reasons, DPD decided to take my package to a post office several miles away.
This one act forced open a whole can of worms. To cut a long story short, I cancelled the order. The experience was problematic. I'm reluctant to reorder online. This limits my options. Personal, face to face interactions at individual stores have tended to be very positive. I can't fault the company as such.
I would, however, point to the obvious fly in the ointment.
11 de janeiro de 2026
Opinião espontânea
Resposta da Pets Corner
Hi Lee,
We are very sorry to hear that you haven't been well recently and have had such as bad experience with DPD. Thank you for taking the time to bring this to our attention.
We certainly don't expect DPD to be delivering parcels incorrectly and would like to reassure you that this has been raised with them to ensure that it doesn't happen again.
It's however lovely to know that your experience with Pets Corner has generally been positive. We take great pride in our customer service and it's wonderful to hear that this shines through in our stores.
Please do reach out to our team directly at https://www.petscorner.co.uk/contact-us/ as we would love to discuss your experience in more detail.
Very helpful staff and a good range of…
Very helpful staff and a good range of products
11 de janeiro de 2026
Opinião espontânea
Excellent service
12 de janeiro de 2026
Opinião espontânea
The staff here always seem happy to…
The staff here at the Buxton branch always seem happy to help. Jake, who I see most is always friendly, and his advice has helped so much when asking about my rabbit that my wife decided to 'adopt' not too long ago. I find them far better than their competitors, like Pets At Home, which always seem so commercial, it's just a transaction. Here, you feel valued. That means a lot.
14 de janeiro de 2026
Opinião espontânea
Service that is above & beyond!
I just wanted to take a moment to feedback on the excellent service I’ve received at The Pets Corner store in Midsomer Norton. We became first time puppy owners in November and this store has been a great source of advice and support. There are two ladies there in particular who are just awesome. They have given us advice on feeding, harness & lead, pet beds etc. And more recently we’ve attended the Puppy Socialisation hour on a Saturday morning, which our puppy Billie absolutely loved! I really do believe they go above and beyond in their role there. A huge thank you from us.
10 de janeiro de 2026
Opinião espontânea
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