PharmplexDirect Opiniões 877

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The travel clinic is excellent. Covers all your vacinations. The lady who runs this clinic is very knowledgeable about keeping you safe on your travels and will advise you which products to buy. The p... Ver mais

Classificada 4 em 5 estrelas

Very good past service BUT MY LAST ORDER Your Reference: 53563_314 24 x Nicorette Fruitfusion Gum 2mg x 105 £327.60 has not yet arrived, although it is paid since March 28th, 2019. Please clarify.... Ver mais

Classificada 1 em 5 estrelas

ZERO communication from this seller. Have sent emails to try to get answers and NOTHING. Very disappointing. Cannot cancel order either it seems. Ordered on 23rd July. You have my money you owe... Ver mais

Classificada 5 em 5 estrelas

Excellent service. Spoke to a lady on the phone who gave me excellent advice in respect of a prescription from our vet. Order delivered promptly and with a saving of over £30 a bottle from what our ve... Ver mais

Informações sobre a empresa

  1. Farmácia

Informação fornecida por diversas fontes externas

pharmacist online shopping, cheap medicines, healthy care, dental, vitamins, accessories, whitening broducts, baby health, bathing in pharmplex direct


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

877 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Site sérieux

Site sérieux bonne communication

7 de agosto de 2023
Opinião espontânea
logótipo da PharmplexDirect

Resposta da PharmplexDirect

Dear Henry Benoit,
Thank you for your review. We have checked your order. You ordered a prescription only item, and we are waiting for your medical prescription to arrive. At the time of ordering, the information concerning prescription drugs, and that we need to receive your medical prescription before dispatch is clearly displayed. Furthermore, our system sent you a reminder that you have to send the medical prescription before we can send your item. Please check your order page, and let us know if you actually have the prescription,and how you would like us to proceed. UPDATE→ As we communicated, your prescription is unfortunately cannot be accepted in the UK (non-UK veterinarian rx). Full refund was sent today.

Cher Henri Benoît,
Merci pour votre avis. Nous avons vérifié votre commande. Vous avez commandé un article uniquement sur ordonnance et nous attendons la réception de votre ordonnance médicale. Au moment de la commande, les informations concernant les médicaments délivrés sur ordonnance, et dont nous avons besoin pour recevoir votre prescription médicale avant expédition sont clairement affichées. De plus, notre système vous a envoyé un rappel indiquant que vous devez envoyer la prescription médicale avant que nous puissions envoyer votre article. Veuillez vérifier votre page de commande et faites-nous savoir si vous avez réellement la prescription et comment vous souhaitez que nous procédions.

Classificada 1 em 5 estrelas

Dont use.

Appalling service, appalling communication, appalling company. Please do not order from this company, they take your money for something that they haven't got and then you cant get it back.

16 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding service

I am really glad with the service I have received. Despite current supply problems in the UK the customer service person is very professional, keeps you posted and does his job excellently. I would recommend this company to anyone.

11 de janeiro de 2022
Classificada 1 em 5 estrelas

Broken seal on product and no repsonse from Pharmaplex

I ordered four Hyloforte eyedrops. When I received the package one of the eyedrops had a broken seal on and was left upside down in its packaging. I called the next day and was told that the manager would call me. No one called and after a few days I called again and left a message but wasn't contacted by Pharmaplex. My efforts to reach out to customer service via phone was fruitless. I contacted Pharmaplex via their website and again no response. Very disappointed in the lack of customer service. I wouldn't recommend them to anyone.

12 de dezembro de 2021
Classificada 5 em 5 estrelas

Prescription for dog tablets

I was very impressed with the service I got from pharmplexdirect. I had issues with the prescription from the vets and the lady I spoke to at pharmplex went out of her way to help me. The tablets arrived when they were supposed to and they were very competitively priced. A very happy customer, I will certainly be using them again.

23 de maio de 2021
Classificada 2 em 5 estrelas

So disappointed that the site allows…

So disappointed that the site allows customers to order items that are out of stock. Also no response to email querying reason for this.
I had been trying to find an item for some time, which was out of stock with suppliers, then i saw that Pharmplexdirect had it available to order - i therefore ordered the item, and then to alleviate the cost of postage another item was ordered which I really did not need to order as it is cheaper in local stores.
i will not use again

31 de março de 2021
Classificada 1 em 5 estrelas

Delivery failure.

I have twice tried to buy Welldorm tablets from you recently and both times my payments have been returned without tablets and with no explanation.

19 de dezembro de 2020
Classificada 1 em 5 estrelas

STAY AWAY FRAUDULANT WEBSITE WISH I HAD…

STAY AWAY FRAUDULANT WEBSITE WISH I HAD READ REVEIWS I AM SO BLOODY STUPID HOPE MY BAK GETS MY MONEY BACK

11 de novembro de 2020
Opinião espontânea
logótipo da PharmplexDirect

Resposta da PharmplexDirect

Dear Rick Dale,
We have followed up your order, which was for a prescription item, and found that we have not received your prescription, that is why your order was not sent. For now, we issued an immediate refund.

Classificada 1 em 5 estrelas

I can say that it has been a disaster

I can say that it has been a disaster, I understand that a the medice is paid before you send prescription, but not receive a response in days, and when they finally answer, they put all kinds of impediments with the Spanish prescription. But i can say that i can give them 1 star is bacause I canceled the order by mail and they answered me in 1 minute indicating that in 5 working days I would have it in my account. you spend £ 265.85 on a medice for your horse that you repeated in every mail to them saying that you need it, please help me.to make you dizzy. Thank God we found VIOVET who answer and do everything they can, in addition to accepting as they indicate the recipe of the country you are ordering from ñ, which in this case is Spain. I will not buy a product again in PHARMAPLEX. Ever, disaster, no problem solving, and they answer like you are stupid.

25 de setembro de 2020
Opinião espontânea

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