PharmplexDirect Opiniões 877

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The travel clinic is excellent. Covers all your vacinations. The lady who runs this clinic is very knowledgeable about keeping you safe on your travels and will advise you which products to buy. The p... Ver mais

Classificada 4 em 5 estrelas

Very good past service BUT MY LAST ORDER Your Reference: 53563_314 24 x Nicorette Fruitfusion Gum 2mg x 105 £327.60 has not yet arrived, although it is paid since March 28th, 2019. Please clarify.... Ver mais

Classificada 1 em 5 estrelas

ZERO communication from this seller. Have sent emails to try to get answers and NOTHING. Very disappointing. Cannot cancel order either it seems. Ordered on 23rd July. You have my money you owe... Ver mais

Classificada 5 em 5 estrelas

Excellent service. Spoke to a lady on the phone who gave me excellent advice in respect of a prescription from our vet. Order delivered promptly and with a saving of over £30 a bottle from what our ve... Ver mais

Informações sobre a empresa

  1. Farmácia

Informação fornecida por diversas fontes externas

pharmacist online shopping, cheap medicines, healthy care, dental, vitamins, accessories, whitening broducts, baby health, bathing in pharmplex direct


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

877 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

I have received great service and help.

I have received great service and help from Pharmplex. I needed medication for my dog quite quickly and Niku explained the process on the phone and via email to help me send the prescription in, order the meds then the order was delivered very promptly. I now use this company regularly and would definately recommend them.

16 de novembro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service

Brilliant service. Unable to get supplement in Canada so ordered from you. It arrived on time and exactly as described. Thank you.

1 de novembro de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

Not rec'd order no contact when …

Not rec'd order no contact when contacted company

23 de outubro de 2017
Opinião espontânea
logótipo da PharmplexDirect

Resposta da PharmplexDirect

Dear Wendy Bell,
Thank you for taking time to leave your feedback.
We tried to contact you via your mobile phone about your order but could not get through to you. We also sent you an email on 20/10/17→
"Hello Wendy Bell
COULD YOU KINDLY CALL 01159138204.
We have tried calling you from our mobile number with regard to the order you have placed with us."
You can see this message with the date on your order page.
As we did not receive reply from you and because of the nature of the product you ordered we could not send it without clarifying a few questions, your order was processed for refund. This information is also available on your order page.
We hope on the next occasion we will be able to help you better.

Classificada 5 em 5 estrelas

Top service

High quality service and very fast delivery (3 working days) in Greece !
Product was packaced very good to avoid breaking accidents !

20 de outubro de 2017
Opinião espontânea
Classificada 4 em 5 estrelas

Excellent supplier

Excellent supplier. I use for vet prescriptions and despite the odd delay all orders have been fulfilled in a timely manner.

9 de outubro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. Always contact me if any problems with my order so I am informed. Delivery is always prompt and efficient.

26 de agosto de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

A total waste of time

A total waste of time! I sent a repeat prescription just to be told it wasn't adequate??
I'm not sure what else they'd need but seemed to be totally unprofessional from the start. Very disgruntled.

23 de agosto de 2017
Opinião espontânea
logótipo da PharmplexDirect

Resposta da PharmplexDirect

Dear Mr. Roberts,
Thank you for taking the time to leave a feedback.
We have investigated your complaint and found that you ordered a prescription only medicine (POM) but did not supply an actual prescription with your order. What you sent us is the repeat part of an NHS FP10 prescripton, but not the prescription itself. The FP10 prescription has two parts: the actual prescription (usually green) and the repeat list, listing your medicines you are taking. When you use the prescription, the pharmacist tears off the repeat list and gives it back to you for your records, and this is the part you sent us.
It is possible that the actual prescription was torn off by accident and it`s still in your possession. In this case please send it to us, we are happy to supply your order.
We hope you understand that we are bound by the NHS regulations in handling prescription medicines and you will change your negative feedback.
It is not clear what you mean in your feedback by us "totally unprofessional from the start". Please clarify, we always listen to our customers and try to improve the quality of our services.
Best regards
PharmlexDirect Team

Classificada 5 em 5 estrelas

Trust, Thank you!

In this time of everyone getting their credit card number stolen, it is just very nice to be able to trust a company that you can give your number too and order items! Thank you so much!

21 de agosto de 2017
Opinião espontânea

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