Amazing customer service from Pink Honey. Nothing is too much trouble. I emailed with a query in regard to a lip pencil I usually order & I received the fastest response via email I probably ever... Ver mais
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Leia as opiniões dos outros
I genuinely love this brand, their products are unmatched! Their Brow Fluff is the best brow product I’ve ever tried for my super stubborn brows, and their lip liners are incredible, so creamy and... Ver mais
Very Loyal fan of pink honey, after many many orders i have had to speak to customer services today as one of my items was missing from a parcel. The team at pink honey sorted within minutes no drama!... Ver mais
Ordered multiple times from here The brow fluff & brow detailer - I had a slight problem with my last detailer and although I couldn’t find the order number/details for it they kindly sent out a ne... Ver mais
Informações sobre a empresa
Informações de contacto
Reino Unido
- help@pinkhoney.co.uk
- www.pinkhoney.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 71% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very happy with delivery time and my…
Very happy with delivery time and my order. I ordered lip liner, lipstick, lip glaze and cream blush. It was sent quickly and arrived 2 days later. Beautifully packaged products, so cute! And the make up is good quality and exactly as advertised. Great price and lovely products, I would definitely recommend Pink Honey.

Resposta da pinkhoney.co.uk
SCAM DO NOT ORDER FROM HERE
SCAM DO NOT ORDER FROM HERE !Ordered a few things and didn’t receive 2 items so emailed and got told they have sent me the 2 items out which was over 2 weeks ago ( lip liner shade smooch and lip gloss shade kisses ) asked about an update and have been ignored so clearly have been lied to order number #186604 ( will take this review down as soon as I receive my products or a refund)

Resposta da pinkhoney.co.uk
Order #188761
Order #188761
I have contacted you several times to request that you send me a parcel tracking number.
Unfortunately, my messages to your email address have gone unanswered:
Order #188761 Send me a parcel tracking link!
My experience is i love this brand…
My experience is i love this brand because it has beautiful shades of lip products and bronzers & others too that make my day happier always🤍

Resposta da pinkhoney.co.uk
Love the products
Love the products and fast delivery
Bought a gift for a friend and they loved it.

Resposta da pinkhoney.co.uk
Great products
Accidentally came across this brand. Absolutely love the products especially the lip liners. Fast delivery. Thank you

Resposta da pinkhoney.co.uk
Products never disappoint!
Products never disappoint! Im loving the new packaging and obsessed with my products 💕💕

Resposta da pinkhoney.co.uk
A Really lovely lipstick
A Really lovely lipstick, gorgeous finish and texture, I’m a bridal make
Up artist and I love the lipsticks and glosses in my kit they are always a really popular choice for my brides.

Resposta da pinkhoney.co.uk
Awful communication
Awful communication, one product was missing and now my emails and social media messages are being ignored.

Resposta da pinkhoney.co.uk
Love these products.
Love these products.
It's a shame my order went missing in transit this time, so had to wait for a replacement.
Scam
Ordered items over a month ago, haven't arrived and no response from several attempts to contact customer service. Scam. Avoid.

Resposta da pinkhoney.co.uk
Really bad customer service I’ve been…
Really bad customer service I’ve been waiting for my order for over 3 weeks now and no one is getting back to me they said it’s been delivered and it’s not !

Resposta da pinkhoney.co.uk
Very poor customer service!
Sent emails regarding a return as the lipsticks I ordered were not like the photo shown and have had no response to any of my emails will not be ordering again or recommending.

Resposta da pinkhoney.co.uk
BROW FLUFF ALLERGIC REACTION
Ordered 3 times, only 2 turned up, had to email 6 times before someone replied to me, no phone number to contact and was not able to message on tiktok/instagram, so just had to wait. They eventually replied and sent a replacement, which I then ended up having a massive allergic reaction to. FYI - I have the least sensitive skin!! I can put absolutely anything on my skin and it’s perfect, something in this must be harmful to skin and I am now left with red/itchy/very sore brows after using product for 2 weeks. Unhappy.
I ordered 2 of the discounted boxes…
I ordered 2 of the discounted boxes thinking I’d get some things different I ordered 1 light 1 medium but got the exact same stuff just different shades the ad is very misleading makes you think your getting the bronzing fluids

Resposta da pinkhoney.co.uk
Shocking customer service!!
Shocking customer service!!! Order #163017 Placed an order, realised it was the wrong address followed the website guide to cancel before the order was processed but it didnt give an option to cancel it. emailed no reply! so just left the order and changed to pick up at a depot instead. You cancelled the order and return to sender without any communication Charged for the product that was never received. Emailed again no response emailed with a complaint no response so claimed the money back from the bank and still got a cheek to challenge the claim!

Resposta da pinkhoney.co.uk
Brow pencil was a let down
Love everything apart from the brow pencil
It literally doesn't transfer, and then it snaps. Luckily i didn't pay full price
Bronzer last literally forever
Love the camo concealer too

Resposta da pinkhoney.co.uk
The best brand 🤎
The best brand and the most loveliest team! Genuinely make me feel important every time I order from the brand! So inclusive and products are all phenomenal! X

Resposta da pinkhoney.co.uk
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