Amazing customer service from Pink Honey. Nothing is too much trouble. I emailed with a query in regard to a lip pencil I usually order & I received the fastest response via email I probably ever... Ver mais
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Leia as opiniões dos outros
I genuinely love this brand, their products are unmatched! Their Brow Fluff is the best brow product I’ve ever tried for my super stubborn brows, and their lip liners are incredible, so creamy and... Ver mais
Very Loyal fan of pink honey, after many many orders i have had to speak to customer services today as one of my items was missing from a parcel. The team at pink honey sorted within minutes no drama!... Ver mais
Ordered multiple times from here The brow fluff & brow detailer - I had a slight problem with my last detailer and although I couldn’t find the order number/details for it they kindly sent out a ne... Ver mais
Informações sobre a empresa
Informações de contacto
Reino Unido
- help@pinkhoney.co.uk
- www.pinkhoney.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 71% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It’s been 2 weeks since I made my order…
It’s been 2 weeks since I made my order never received anything and they ignore your messages!! I want a refund… but you ignored my message!!!
Never received my order
Never received my order. Refused refund. Ignored my messages.
At first I really liked it but after a…
At first I really liked it but after a few days I started noticing a lot of sensitivity on my brows and realised I was actually experiencing chemical burns! I do have sensitive skin but usually most things are totally fine. Would not recommend if your skin is even slightly sensitive! Gutted though as I love the product otherwise…
Both my eyebrows had a reaction this is…
Both my eyebrows had a reaction this is not safe for skin! I have burns on my brows from this and I can use anything no sensitive skin around here so it’s 100% not suitable for human skin like?!
So unfortunately although it keeps brows looking laminated ALL day, people with skin avoid😂
brow glue allergy!
Not gone 1 star as the product does work - the best brow gel/glue I’ve used but unfortunately I had an allergic reaction to it! Used it about 3 times then found one brow was sore and now both brows are red, sore and skin flaking like mad. I don’t have sensitive skin at all. I can pretty much put anything on my face and it withstands it but it really doesn’t like this product. Looking at the reviews seems a lot of people are having this reaction…
Brought the honey glue and its burned…
Brought the honey glue and its burnet my skin
Never purchasing again,it's so painful.
Allergic reaction
Used the Pink Honey bronser and it has caused an allergic reaction on my skin, stopped using now won't be using ever again
Lovely product
Got the brow glue original. Gorgeous product- smells amazing. I'd have preferred some tracking info but not sure if that's because I checked out with apple pay. Will return for more items
Best contour product I’ve used
Ordered 2 of the face frosting and it’s 100% the best cream contour I’ve used. Went back and ordered another 2. Only issue I’d they’re always out of stock. Other than that best contour product I’ve seen in a very long time.
Didn't recieve my order....
Never recieved my order. It had been nearly 3 weeks. Their tracking info never worked. Asked for a refund now.
How can a UK company take so long to respond / despatch?!
I wouldn't recommend unfortunately - I'm all for supporting small businesses but only if you're getting the products that you're paying for!
Bought the cola cubes brow gel from…
Bought the cola cubes brow gel from their small restock on TikTok! I ordered this late on Monday evening and had this delivered before 10am Wednesday morning!
Product is so good, smells devine, the product is the best brow product I have ever bought! I can’t wait to use this when I have a full face of makeup on! LOVE LOVE LOVE the brow gel!! 💗💗
Brow glue had burned the skin around my…
Brow glue had burned the skin around my eyebrows leaving me with blisters and very red skin. Do not recommend
Very disappointed
Very disappointed! The products are good however I ordered 3 weeks ago and have not received my product. I understand this may be due to the Royal Mail strikes but it was a good week and a half at least before they even bothered dispatching my product. Considering delivery costs are almost half the price of the actual product, this is very disappointing. I won’t be ordering again
Scam Company!
Scam! Ordered following a YouTuber recommending one of their products. I ordered on the 2nd December and still haven’t received a confirmation email and haven’t received any physical products. I’ve emailed twice and had no response. Do not order from this company! Having to go through my bank to get my money back.
no item
no item, no order confirmation, just my money taken out
Don’t bother ordering from them nothing…
Don’t bother ordering from them nothing ever came and customer do not reply to messages it’s terrible customer service and if you look at the other reviews they say the same. SCAM
Pink honey are 🤌🏻
Pink honey are 🤌🏻
For every reason I adore this brand and to how kind they are to other brands and customers.
I have ordered a few times from pink honey with no issues what so ever and amazing products.
My favourite is the brow glue.
I found this brand via another company on TIKTOK a mystery box company and so pleased I did.
Will be a repeat buyer.
I've emailed twice
I've emailed twice. No reply at all too where my order is. Its been over 10days with no correspondence at all. Actually beginning to think if its a working company . Am hoping they see this and can finally tell me where my order is
No item received!!!!
Not received item , spoke with customer service, not helpful, not friendly asked for refund and no response. 15th November 22 still not received item
Ordered lashes and they separated from…
Ordered lashes and they separated from the band. I emailed pink honey to let them know (wasn’t complaining) to get a cheeky message back.
Months later I decided I would try a different style and they refunded me and won’t sell me anymore items? Not sure why as my email was polite and explained that I loved the lashes
I would save your money and not bother because when you receive a faulty item apparently it’s your own fault and not theirs 🤣
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